Warranty

WARRANTY
5-Year Manufacturer's Limited Warranty
1-Year Manufacturer’s Limited Warranty for all the electrical/electronic components including Motor and Transmitter
Obtaining necessary permits is the sole responsibility of the purchaser.
Purchaser/customer agrees he/she/company will NOT hold Awntech liable for improper installation, maintenance and repairs.
A. MAUI AND DESTIN MODEL WARRANTY: 5 Year Limited Manufacturer Warranty (Prorated)
B. WHO GIVES THIS WARRANTY? Awntech Corporation, 10950 S. Pipeline Road, Euless, TX 76040
C. WHO IS ENTITLED TO THIS WARRANTY?
This Warranty applies only to the original purchaser who paid for the product and may not be assigned or transferred to subsequent owners.
This Warranty applies only to products purchased and installed in the United States.
D. WHAT ARE THE RESPONSIBILITIES OF AWNTECH UNDER THIS WARRANTY?
Subject to the terms and conditions set forth herein, Awntech Corporation will furnish replacements for parts found by Awntech Corporation to
be defective in design, manufacture or assembly, under each specific component or product warranty as set forth below.
E. WHAT ARE THE RESPONSIBILITIES OF THE ORIGINAL PURCHASER UNDER THE WARRANTY?
•Before any claims may be made under this Warranty, the original purchaser must have paid in full for the product covered under the
Warranty, according to the terms and conditions of the pay-plan defined in the original order. IF THE PURCHASER HAS FAILED TO MAKE FULL
PAYMENT, THIS WARRANTY SHALL BE NULLIFIED AND AWNTECH CORPORATION SHALL BE RELIEVED FROM ANY RESPONSIBILITY OR LIABILITY
UNDER THIS WARRANTY. The purchaser agrees and acknowledges that this Warranty agreement constitutes an executor contract.
•The purchaser must use care in installation, maintenance, operation, use, and storage of the product in accordance with the instructions
contained in the owner’s manual. ANY FAILURE TO INSTALL, MAINTAIN, OPERATE, USE AND STORE THE PRODUCT IN ACCORDANCE WITH THE
INSTRUCTIONS CONTAINED IN THE OWNER’S MANUAL WILL NULLIFY THIS WARRANTY AND RELIEVE AWNTECH CORPORATION FROM ANY
RESPONSIBILITY OR LIABILITY UNDER THIS WARRANTY.
•Promptly notify Awntech Corporation of any claims.
•The purchaser may be required to provide a photograph or videos of any defective parts. The purchaser may also be required to pay a deposit
until the defective parts are returned to Awntech Corporation for inspection. The purchaser must obtain a return authorization form from
Awntech Corporation’s customer service department prior to the return of any merchandise and after having received such authorization,
return the part or product, freight prepaid, to Awntech Corporation.
F. WHAT IS COVERED UNDER THIS WARRANTY?
The following components of Awntech Beauty-Mark® models and their accessories (defined as accessories attached to the awning) are covered
under this Warranty, subject to the limitations set forth below. These components have a five (5) year limited (prorated) warranty, against
manufacturer’s defects as outlined below:
(a) Should the purchaser promptly notify Awntech Corporation of such defects within one year (12 months) from the date of the original
purchase, the defective component will be replaced at no charge. Awntech reserves the right to ask for the defective part to be returned
and/or photographs/videos of the defective part. (b) After one year but within five years (60 months) from the date of the original purchase, a
defective component will be replaced upon the purchaser's payment of 1/60th of the full retail cost of the component for each month of use
prior to the claim.
Structural supports - all supporting components are warranted not to fail for five (5) years provided that the components excluding Lateral
Arms.
Acrylic fabric - warranted for five (5) years against:
a) Excessive fading under normal conditions if maintained, operated, used, and stored in accordance with the instructions contained in the
owner’s manual.
b) Mildew on acrylic fabric. Mildew will not form on the fabric itself, but may form on dirt and dust that have not been removed from it. Please
see maintenance instructions for proper cleaning—outlined in owner’s manual.
G. WHAT IS NOT COVERED UNDER THIS WARRANTY?
•Lateral Arms are not covered by this Warranty.
•1-Year Manufacturer’s Limited Warranty for all the electrical/electronic components including Motor and Transmitter
•The Awntech Manual & Motorized retractable awnings up to 24 feet long are designed for residential uses only, and not for commercial uses.
The Awntech Retractable Awnings are also not designed to be used for carports. Any damage that results from the purchaser’s use of the
Awntech Maui awnings for commercial uses or for carports is not covered by this Warranty.
•Any failure or damage of the components that results from any intentional or negligent actions by the purchaser or by any other person is not
covered by this Warranty. This includes leaving retractable awnings extended during harsh weather.
•It is the responsibility of the purchaser to securely fasten the awning to studs, joists, headers or other structural members. Any failure or
damage that results from the awning falling from its installed position is not covered by this Warranty.
•Labor charges connected with installation of replacement parts are not covered by this Warranty.
•Freight expenses to and from Awntech Corporation are not covered by this Warranty and must be paid by the purchaser.
•Stretching of fabric or damage to any structural component caused by wind or water pooling on the fabric or any other weather is not covered
by this Warranty, except for the limited warranty of the acrylic fabric as specifically set forth herein.
•Failure or damage to the lateral arms or their components are not covered by this Warranty (explanation in Owner’s Manual).