FAQ

Customer Service
Phone: [phone] #4
Email: [e-mail]
Frequently Asked Quesons
● What makes AquaLife Spas different from other spas?
AquaLife Spas is one of the largest manufacturers in the world, and one of the few hot tub
manufacturers with plant operaons in the USA. That means each spa is built to order and
under our quality control at our Pennsylvania manufacturing facility. Your spa is built by a
Global Leader in Spa manufacturing since 1994, shipping to over 40 countries.
AquaLife’s Roto spas are built to last and highly efficient, meeng all CEC requirements unlike
some spas in the industry. They are built with real heaters vs. a “thermal” heang technique.
Super strong and maintenance-free, our molded resin cabinets are impact, weather and
mold-resistant, as well as UV-protected, producing a spa that is virtually indestrucble.
Our Acrylic spas are designed with luxury cabinet exteriors that are stylish, maintenance-free,
UV-protected and offer easy accessibility to spa components.
● What does Plug and Play mean?
Plug and Play simply means that the spa can be plugged into any 120 volt (v), 15 amp,
outlet. No addional wiring or plumbing is needed.
*110/115/120 volts are oen used interchangeably for normal residenal outlets;
likewise, 220/230/240 volts are used interchangeably, as they are 2x a normal residenal
outlet.
● How long does the spa take to heat on a 120v vs. 240v?
Upon inial fill up, the Plug and Play spa can take anywhere from 24 to 48 hours to heat to
the desired temperature. This me is dependent on the temperature of your hose water and
ambient temperature. Once your spa reaches the desired temperature, it will maintain the
seng and will always be ready when you are. There is no need to turn the spa off when not
in use.
The 240v spa can reach full temperature in about 6-12 hours, with the same variables
idenfied above.