Table of Contents Do This First ................................................................................................................. 3 For Windows 3.1X Installation .............................................................................. 3 For Windows 95/98 Installation ............................................................................ 4 For Windows NT 4.0 Installation .......................................................................... 6 Installing the Modem .............
Do This First Please read the following tips carefully before attempting to install your new modem. For WINDOWS 3.1 INSTALLATION Because Windows 3.1 and 3.11 are not Plug-N-Play operating systems, it is suggested that you do not rely on the Plug-N-Play capabilities of your computer to automatically configure the modem. Instead, manually select the COM Port and IRQ setting by changing the jumpers.
For WINDOWS 95/98 INSTALLATION If you are replacing an existing modem in your computer system with this modem, be sure to remove all other modem drivers. Go to: Start-SettingsControl Panel and double-click on the System icon. Select the Device Manager tab. Double-click on the Modems icon in the device tree to show the modems installed. Highlight each modem listed by clicking once on the icon next to the modem and then click the Remove button.
(Note: If you are using the default Play-N-Play jumper settings and not manually configuring the COM Port and IRQ jumpers, the following step may be skipped. Refer back to this area only if Plug-N-Play cannot successfully configure your modem.) The modem will need one IRQ (interrupt) and one COM Port to function. To check for any available interrupts in your system, go to Start-Settings-Control Panel. Double-click the System icon and select the Device Manager tab.
Go to your system BIOS Setup routine and find the Plug-N-Play settings. These settings can be found within the Advanced, PNP/PCI Configuration, or Plug and Play Configuration sections depending on the BIOS Manufacturer. Next, verify that one free IRQ has been set so that the ISA bus has access to it (some BIOS dont allow individual selection of interrupts to ISA, Plug-N-Play, or PCI). These settings can be called ICU, ICU/PCI, or PNP depending on your BIOS version and manufacturer.
consult your computers user manual. Be sure to Save the settings before exiting the BIOS Setup. The computer will then reboot. Set your modems jumpers to COM 2 - IRQ 3. (See Jumper Settings in the Installing the Modem section for jumper setting diagrams.) You are now ready to install the modem. Proceed to the next section. Installing The Modem JUMPER SETTINGS This modem has two sets of jumper blocks used for manual COM Port and IRQ (interrupt) selection.
Jumper Block JP2 is used to select the IRQ (interrupt request) settings for the modem. Figure 4: below details the possible selections. Figure 4: JP2 IRQ (interrupt request) Options HARDWARE INSTALLATION 1. Turn off the computer and all peripheral devices connected to it. 2. Unplug the computer power cord from the wall receptacle. 3. Remove the computers cover. Refer to your computer owners manual for instructions. 4.
5. Firmly, but gently, insert the modem into the available 16-bit expansion slot. Ensure that the card is seated properly before securing it with the screw removed in Step 4, as shown in the following diagram: Fig. 6: Installing The Modem 6. Put the chassis cover back on the computer. 7. Be sure that all power switches are in the OFF position, then reconnect the power cables to the computer and its peripherals. 8. Connect the telephone line cable to the Line (Telco) jack as shown in Fig.7. 9.
CONNECTING DEVICES TO THE MODEM Fig.7: Connecting Devices On the rear panel of your modem are input jacks to connect devices to the modem. As shown in the diagram, there are jacks for connection to a phone and to a phone line. The connector labeled Line (Telco) is meant to be connected to a standard analog phone line. To help reduce the load on your phone line, it is recommended that all other devices be disconnected from the phone line while the modem is in use.
Step 5 Click OK to copy the Wave Device .INF file from the A:\ drive to the hard drive. Step 6 To determine what COM port and IRQ is assigned to the modem in Windows 95, click on the Modems icon in Control Panel and select the Diagnostic tab. Click on the COM Port icon and then on the More Info button to view the modem properties. CONFIGURING WINDOWS 95 OEM SR2 Step 1 Upon start-up, Windows 95 detects the modem and launches the Update Device Driver Wizard dialog box.
diskette or CD-ROM into the appropriate drive. Click Next>. Step 3 Windows will show a screen asking What do you want Windows to do?. Select: search for the best driver for your device. Click Next>. Step 4 A search screen will display options to do your search. Put a check on Floppy disk drives and CD-ROM drive. Click Next>. Step 5 Windows 98 will find the Fax/Modem driver on the floppy drive. If your modem came with a CD-ROM, Windows 98 will find the driver on the CD-ROM. Click Next>.
Step 1 Reboot the computer and log in to Windows NT 4.00. Step 2 Go to: Start-Settings-Control Panel and double-click on the Modems icon. At the Modems Properties dialog box, click Add. Step 3 An Install New Modem window should appear. Allow Windows NT to detect your modem. Click on the Next> button. Step 4 If a modem is found, Windows NT will query it. In most cases Windows NT will detect the modem as a Standard Modem. Click on the Change button.
Installing and Configuring Communications Software If your modem came with a communications software package, it is strongly recommended that you use this software for your modem. Its default installation parameters have been specially configured to work with this modem. The Users Guide for this program can be found inside the modem package. It can be supplied in either soft-bound copy or on CD-ROM (depending on the model you purchased). Some configurations are packaged without communications software.
Troubleshooting Most problems encountered during the Windows 95/98/NT installation process are a result of inadequate system resources. If you skipped some of the recommended preinstallation procedures outlined in the Do This First section, return to the beginning of that section and carefully follow all steps outlined for the operating system you are using. These steps have been thoughtfully chosen to help minimize difficulties during the installation of the modem in both Windows 95/98 and Windows NT 4.00.
sources tab and read the Conflicting Device List. If a conflict is present, uncheck the box Use automatic settings and select a configuration that does not cause conflicts. Manually change the IRQ settings if needed (see your Windows 95 on-line help file for a more detailed discussion on changing these settings). Click on the OK button. If there is no setting free of conflicts, go to the Does Not Install section. STEP 3: Modem Diagnostics.
COM Ports, one LPT port, keyboard, and a mouse. Each of these devices require at least one IRQ (interrupt) in order to function. Some models of sound card require three interrupts. It is little wonder that when it comes time to install a modem, there is nothing left. The addition of special purpose peripherals (SCSI, Network cards, etc.) makes matters worse.
Common Problems: No Dialtone Error Make sure you have connected the phone cable into the right connector on the back of the modem. See Figure 7: Connecting Devices. You may have too many devices connected to the phone line. Remove all other equipment. Your modem may not recognize overseas dialtone. Use ATX0 to have the modem ignore (not look for) the dialtone before dialing.
The number you are calling may not support V.90 protocols. Some ISPs (Internet Service Providers) have special numbers that you must call to connect to V.90. Contact your service provider and ask if the number you are calling supports V.90 connections to their service. Check the maximum speed setting in the Modem Properties window. Go to Start-Settings-Control Panel and double-click the Modems icon. Highlight your modem by clicking once on the icon next to the modem and then click the Properties button.
Appendix A: AT Command Set AT Commands AT commands are issued to the modem to control the modems operation and software configuration. AT commands can only be entered while the modem is in command mode. The format for entering AT commands is: TYPE: ATXn where X is the AT command, and n is the specific value for that command. PRESS: Enter Any command issued is acknowledged with a response in text format known as result codes.
TYPE: ATSn? where n is the register number. To modify the value of an S-register: TYPE: ATSn = r where n is the register number, and r is the new register value. Common AT Commands and S Registers The following are some common AT Commands. If you require a complete listing of the AT Command and S Register options, they are sometimes included as text files in the Installation Diskette or CD-ROM that came with your modem.
This command controls whether or not the characters entered from your computer keyboard are echoed back to your monitor while the modem is in command mode. E0: E1: Fn Disables echo to the computer. Enables echo to the computer (default). On-line Data Character Echo Command This command determines if the modem will echo data from the DTE. F0: F1: Hn On-line data character echo enabled (NOT SUPPORTED, ERROR). On-line character echo disabled.
Mn Monitor Speaker Mode This command turns the speaker on or off. M0: M1: M2: M3: On O0: O1: O3: P The speaker is off. The speaker is on until the modem detects the carrier signal (default). The speaker is always on when modem is off-hook. The speaker is on until the carrier is detected, except while dialing. Return On-line to Data Mode Instructs the modem to exit on-line command mode and return to data mode (see AT Escape Sequence, +++).
V1: Wn W0: W1: W2: W3: W4: Zn Displays result codes as text (default). Result Code Option CONNECT result code reports DTE (modem to computer) speed. CONNECT result code reports DTE speed. CONNECT result code reports DCE (modem to modem) speed. CONNECT result code reports DTE speed and information on error correction and data compression. Reports protocol., data compression, and DTE data rate.
&F Load Factory Settings This command loads the configuration stored and programmed at the factory. This operation replaces all of the command options and the S-register settings in the active configuration with factory values. &F: Recall factory setting as active configuration. (default) &Gn V.22bis Guard Tone Control This command determines which guard tone, if any, to transmit while transmitting in the high band (answer mode). This command is only used in V.22 and V.22bis mode.
&S1: DSR comes on when establishing a connection and when carrier is lost. &Vn View Active Configuration and Stored Profile This command is used to display the active profiles. &V0: View stored profile 0. &V1: View stored profile 1. &V3: View relay and general-purpose input-output status. &Wn Store Current Configuration This command stores certain command options and S-register values into the modems nonvolatile memory. The ATZ command or a power-up reset of the modem restores this profile.
%G0: Disabled. %G1: Enabled. -Cn Data Calling Tone Data Calling Tone is a tone of certain frequency and cadence as specified in V.25 which allows remote Data/FAX/Voice discrimination. The frequency is 1300 Hz with a cadence of .5 s on and 2 s off. -CO: Disabled. -C1: Enabled. (default) -C2: Enable V.8 and 1300 Hz calling tone. +MS=m Modulation Selections. This Command selects modulation standards and transmit-receive speeds. To display the current setting, type AT+MS?.
This entry specifies the lowest data transfer rate which the modem may establish a connection. This parameter specifies the highest speed at which the modem may establish a connection. S0 Number of Rings to Auto-answer The modem automatically goes off-hook and initiates a data mode-answer mode handshake after detecting the specified number of rings. A value of zero ( 0 ) disables auto-answer mode. Entering a value from 1 to 255 enables auto-answer mode.
Range: 0-127 Default: 8 S6 Wait Before Blind Dialing The value of S6 specifies the amount of time that must elapse after the modem goes off-hook before the modem starts dialing the telephone number. The modem waits for at least 2 seconds before dialing even if the register is set for a value less than two. Range: 2-255 Default: 2 S7 Wait for Carrier/Dial Tone S7 specifies the length of time the modem waits to detect the remote modem carrier after dialing.
Default: 50 (1 second) S25 Detect DTR Change S25 defines the minimum amount of time that DTR has to remain off before the modem performs the function specified by the &Dn command. A change in DTR that persists for a shorter time than that specified will be ignored by the modem. Range: 1-255 1/100 of a second Default: 5 (1/20 of a second) S30 Disconnect Inactivity Timer This register sets the length of time that the modem stays on-line/off-hook before disconnecting when no data is being sent or received.
Appendix B: Communications Regulations FCC REGULATIONS The following statements are provided in accordance with the Federal Communications Commission (FCC) regulations. Please read these statements carefully before installing your modem. FCC PART 68 REQUIREMENTS This equipment complies with Part 68 of the FCC Rules. On the bottom of this equipment is a label that contains, among other information, the FCC Registration Number and Ringer Equivalence Number (REN) for this equipment.
DECLARATION of CONFORMITY This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications.
CANADIAN DEPARTMENT OF COMMUNICATIONS (CDOC): Requirements for End Users: Notice: The Canadian Department of Communications label identifies certified equipment. This certification means the equipment meets certain telecommunications network requirements. The Department does not guarantee the equipment will operate to the users satisfaction. Before installing this equipment users should ensure that connection to the line is allowed by the local telecommunications company.
