User Manual

Table of Contents
Cloud Storage User’s Guide
12
27.3.3 Backup: Step 3 ....................................................................................................................325
27.3.4 Backup: Step 4 ....................................................................................................................326
27.3.5 Edit Job Screen ...................................................................................................................327
27.3.6 Edit Job: Step 1 ...................................................................................................................328
27.3.7 Edit Job: Step 2 ...................................................................................................................329
27.3.8 Restore Archive Screen .......................................................................................................330
27.3.9 Restore Archive: Step 1 .......................................................................................................330
27.3.10 Restore Archive: Step 2 .....................................................................................................331
27.3.11 Restore Archive: Step 3 .....................................................................................................331
27.4 Restore Screen .............................................................................................................................332
27.4.1 Restore: Step 1 ....................................................................................................................332
27.4.2 Restore: Step 2 ....................................................................................................................334
27.4.3 Restore: Step 3 ....................................................................................................................334
27.4.4 Restore: Step 4 ....................................................................................................................335
27.5 Configuration File Backup and Restoration ...................................................................................336
Chapter 28
Troubleshooting................................................................................................................................337
28.1 Troubleshooting Overview ............................................................................................................337
28.2 Power, Hardware, Connections, and LEDs ...................................................................................337
28.3 NAS Starter Utility .........................................................................................................................339
28.4 NAS Login and Access .................................................................................................................340
28.4.1 Enabling Scripting of Safe ActiveX Controls ........................................................................341
28.5 I Cannot Access The NAS ............................................................................................................343
28.6 Users Cannot Access the NAS .....................................................................................................344
28.7 External USB Drives .....................................................................................................................345
28.8 Storage ..........................................................................................................................................345
28.9 Firmware .......................................................................................................................................346
28.10 File Transfer ................................................................................................................................346
28.11 Networking ..................................................................................................................................347
28.12 Some Features’ Screens Do Not Display ....................................................................................347
28.13 Media Server Functions ..............................................................................................................348
28.14 Download Service Functions .......................................................................................................350
28.15 Web Publishing ...........................................................................................................................350
28.16 Auto Upload ................................................................................................................................351
28.17 Package Management ................................................................................................................352
28.18 Backups ......................................................................................................................................352
28.19 Google Drive ...............................................................................................................................353
Appendix A Product Specifications ..................................................................................................354
Appendix B Customer Support ........................................................................................................355
Appendix C Legal Information .........................................................................................................361