User's Manual

128
Problem
Possible causes
Possible solution
Poor signal.
Move to an open
space, or if you are
inside a building, move
closer to a window.
Cannot
answer
incoming
calls
You have activated
the Call barring
feature.
Go to Settings > Call
settings > Call
Barring Settings, and
then select Deactive
All.
You cannot
make
outgoing
calls.
You have activated
the Call barring
feature.
Go to Settings > Call
settings > Call
Barring Settings, and
then select Deactive
All.
You have activated
the Fixed Dialing
Numbers feature.
Go to Settings >
Security > Fixed
Dialing Numbers and
disable the feature.
PIN Code
blocked
You have entered an
incorrect PIN code
three consecutive
times.
Contact your service
provider. If the service
provider provides the
SIM card’s PUK code,
use the PUK code to