User Manual

11
For further help, please
visit www.support.
vodafone.com, or call
Support on
XXX or
XXXXXXX.
If you have problems when roaming
Check if you can manually select a network, as described in ‘If no
network can be found’ above, especially if the name of the current
network in the Mobile Connections module is not Vodafone or a
Partner
Contact Support, and check roaming is enabled for your account.
If the connection keeps switching between GPRS and 3G
Select a different bearer, eg. ‘3G Only’, as decribed under ‘If no
connection can be opened’ on the preceding page
Switch back to your normal preference when you move locations.
(Windows) If the software does not install, or the install progress bar
keeps looping
From the Windows Start menu, select Settings>Control Panel>
System>Hardware>Device Manager
Expand ‘Universal Serial Bus Controllers’
Right-click ‘USB Mass Storage Device’ and select ‘Uninstall’
If your devices are not reloaded, select ‘Scan for Hardware
changes’ from the ‘Action’ menu.
Check software update preferences
Set your operating system and other programs to notify you of
software updates instead of downloading them automatically–
otherwise they may slow down your mobile connection, or exceed
your data usage limit.
Usage indication
The usage window only displays an indication of your data usage.
Please refer to your invoice for the actual amount of data
transferred or time connected.
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