User's Manual

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Failure Analysis
Symptoms
Possible Causes
Solutions
Unable to turn
on the phone
Inadequate battery
capacity
Charge the battery
Poor contact
Reinstall the battery
Automatic
power-off
Seriously poor battery
capacity
Recharge the battery
Inadequate
standby time
Deceasing of battery
performance
Replace the battery
Poor network signal
Turn off the phone as the
signal is poor.
Unable to
connect the
network
Poor network signal
Move to other places
Out of the service area
Make sure your phone is
in network service area
Call drop
Poor network signal
Move to other places
Do not ring
upon incoming
calls
Set “Mute” or minimum
volume.
Enter “User Profile” to set
“Unmute” or check the
ringing volume.
Prompt to
input PUK
SIM card locked due to
the continuous entering
of wrong PIN code for
three times.
Contact your network
operator.
Unable to view
some photos
Your phone doesn‟t
support the photo
format, or the size of
photo is too big
Change the photo format
or size