Warranty

Zmodo Limited Warranty for products purchased after March 1, 2015.

For Zmodo Branded Products Only

WHAT IS COVERED BY THIS WARRANTY?

Zmodo warrants the Zmodo-branded hardware product and accessories

contained in the original packaging ("Zmodo Product") against defects in

materials and workmanship when used in accordance with Zmodo's user

manuals, technical specifications and other Zmodo Product published guidelines

for a period of THREE (3) YEARS for all Zmodo products (except for analog

products, which are TWO (2) YEARS) from the date of original retail purchase by

the end-user purchaser ("Warranty Period"). You will be able to receive the

remedies available under the Zmodo Limited Warranty for your Zmodo product

via local Zmodo service facilities in most parts of the world (please refer to the

section "How to obtain warranty services"). In the event of any defect in materials

and workmanship, you will be able to direct your claims to Zmodo even in

situations where you purchased the Zmodo Product from a third party.

Please refer to the licensing agreement accompanying the software for details of

your rights concerning the use of the software. If you do not find a licensing

agreement, please refer to Zmodo Official Website.

Please note: All claims made under the Zmodo Limited Warranty will be

governed by the terms set out in this warranty document.

Currently, Zmodo provides you with lifetime access to telephone technical

support.

WHAT IS NOT COVERED BY THIS WARRANTY?

Zmodo does not warrant that the operation of the product will be uninterrupted or

error-free. Zmodo is not responsible for damage arising from failure to follow

instructions relating to the product's use.

All warranties, conditions and other terms not set out in this warranty document

are excluded from the Zmodo Limited Warranty.

When contacting Zmodo via telephone, call charges may apply depending on

your location. Please contact your network operator for details.

This warranty does not apply to any non-Zmodo branded hardware products or

any software, even if packaged or sold with Zmodo hardware.

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Zmodo Limited Warranty for products purchased after March 1, 2015.
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Non-Zmodo branded products may have the benefit of a manufacturer's warranty, which provides benefits in addition to consumer law rights - please check your product box and literature for details.
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products. Zmodo reserves the right to revise or update its products, software, or documentation in keeping with technological advances without obligation to notify any individual or entity.
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Before submitting your Zmodo Product for warranty service, you should make a separate backup copy of the contents of its storage media, remove all personal information and disable all security passwords. The contents of your Zmodo Product's storage media may be erased, replaced and / or reformatted in the course of service. Following warranty service, your Zmodo Product or a replacement product will be returned to you as your Zmodo Product was configured when originally sold, subject to applicable updates.
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Please access and review the online help and the packaging of your purchased products before seeking warranty service. To claim warranty, please visit http://www.zmodo.com/rma/ and follow the instructions. For non-US customers, Zmodo’s International Service locations may also provide service to you. GENERAL No Zmodo reseller, agent, or employee is authorized to make any modification, extension, or addition to this warranty.