User's Manual

58
RW Series User Guide
9. Flashing or icon :
•Checkthatmediaisloaded.
•EnsureMediaCoverisproperlyclosedandlatched.
10. Skips labels (only when using label stock):
•Checkmediafortopofformsensemarkorlabelgap.
•Checkthatthemaximumprinteldhasnotbeenexceeded
on label.
•Ensurebarorgapsensorisnotblockedormalfunctioning.
11. Communication Error:
•Checkmediaisloaded.
•EnsureMediaCoverisproperlyclosedandlatchedand
error indicators are off.
•Checkbaudrate.
•Replacecabletoterminal.
12. Label Jam:
•Openmediacover.
•Applygenerousamountofalcoholtoprinterinareaof
jammed label.
13. Blank LCD Screen
•Noapplicationloadedorapplicationcorrupted:reload
program.
14. Magnetic Strip Card or Smart Card Won’t Read
•Ensurethe“RDR”textisdisplayed,indicatingcardreaderis
enabled. (Refer to the Operator Controls section.)
•Ensurecardisinsertedwiththemagneticstripeor
microchip facing in the correct direction.
•Checkcardforexcessivewearordamagetoeitherthe
magnetic strip or the microchip.
15. Battery Pack Is Hard to Insert
•ThebatterypacksfortheRWandQLseriesprintersare
similar in size and shape, but are not interchangeable.
Verify you are using the correct battery pack. The battery
pack part number for the RW 420 is AK17463-005.
The battery pack part number for the RW 220 is
AK18026-002.
•Verifythattheshrinkwrappingandthewarningcard
protecting the battery contacts have been removed.