User Manual
Table Of Contents
- Contents
- Introduction
- Charging and Powering
- Bluetooth® Connectivity
- Connecting via cable
- Wearing This Product
- Operation (Audio Playback and Phone Calls)
- Dedicated Application
- Troubleshooting
- Read this first
- Cannot connect
- Power will not turn on
- The product cannot be charged
- The product does not operate or play back
- No sound can be heard
- Sound can only be heard from one headphone
- Sound is not good or sounds strange
- The sound is distorted, noisy or choppy
- Initializing (performing a factory reset)
- Updating the firmware
- List of support centers
- Appendix
The product cannot be charged
(
Your computer is not turned on (when charging from your computer).
Turn the power of your computer on, and then charge this product.
(
You may have been using a USB power cable other than the one included with this product.
Use the included USB power cable to make sure the product correctly charges.
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Troubleshooting > The product cannot be charged