Owner's Manual
69 En
Troubleshooting
English
INTRODUCTION
APPENDIX
PREPARATION
BASIC
OPERATION
ADVANCED
OPERATION
The PC server/
Internet Radio does
not function properly.
The network cable is not connected
properly.
Connect the network cable properly. 19
The IP address is not set properly. Set the DHCP server function of the router to ON.
Alternately, perform manual configuration according
to the current operating environment.
51
The music on the PC
server cannot be
played back.
The PC does not have Windows Media
Player 11 installed on it.
Install Windows Media Player 11 on the PC. —
The music is recorded in a format that
cannot be played on this unit. This unit
cannot play music formats other than
WAV (PCM format only), MP3, WMA,
MPEG-4 AAC or FLAC. Also note some
music files cannot be played regardless of
the file formats.
Play music recorded in a format that this unit is
compatible with.
—
Internet Radio
stations cannot be
played.
The firewall of the network device is
activated. Internet Radio stations can only
be played when the signal pass through
the port designated by the individual radio
stations. The port number varies from
station to station.
Check the firewall setting of the network device. —
Connection to the Internet is not available. Check the configuration of the network device and
contact your Internet service provider.
—
Status message Cause Remedy
See
page
USB Connected Your USB storage device is connected. —
USB Disconnected Your USB storage device has been
disconnected from the USB port of this
unit.
Check the connection between this unit and your
USB storage device.
—
Access Error This unit cannot access your USB storage
device.
Try another USB storage device. —
There is a problem with the signal path
from your USB storage device to this unit.
Turn off this unit and reconnect your USB storage
device to the USB port of this unit.
19, 20
Try resetting your USB storage device. —
This unit cannot connect to the data server
due to network error, etc.
Check the network settings and contact your Internet
service provider.
51
Access Denied The PC you are attempting to connect has
denied connection.
Configure the sharing setting of Windows Media
Player 11 and select this unit as a device to which
music contents are shared.
37
Unable to play This unit cannot play back the songs
currently stored on your PC.
Make sure Windows Media Player 11 is installed on
your PC.
—
Play music recorded in a format that this unit is
compatible with (WAV (PCM format only), MP3,
WMA, MPEG-4 AAC or FLAC).
—
License unavailable You are attempting to play back expired
digital rights management (DRM)
encrypted content.
Select a file that is not protected by DRM —
Windows Media Player 11 does not
acquire the digital rights management
(DRM) license for the file.
Acquire the license to play back the file on Windows
Media Player 11.
—
Problem Cause Remedy
See
page