Owner`s manual

Reference
Troubleshooting
MW12CX/MW12C Owner’s Manual
23
The recorded sound
is too low in level.
Is the computer’s output level setting too low?
We recommend that you set the computer output to the maximum level and mute the com-
puter’s internal speaker.
Windows 7/Vista:
1. From the [START] menu click [Control Panel], then double-click the “Sound” icon to
open the “Sound” dialog window.
2. Click the “Playback” tab, right-click the “USB Audio CODEC” icon and select “Proper-
ties”.
3. Click the “Levels” tab, then set the volume slider to its maximum level.
Close the “Properties” dialog window.
4. Click the “Sounds” tab in the “Sound” dialog window, then select “No sounds” in the
“Sound Scheme.”
Windows XP:
1. From the [START] menu click [Control Panel], then double-click the “Sounds and Audio
Devices” icon to open the “Sounds and Audio Devices Properties” dialog window.
2. Click the “Volume” tab.
3. Set “Device volume” to “High.”
4. Click the “Sound” tab.
5. Select “No sound” in the “Sound scheme.”
Mac:
1. Select [System Preferences ...] from the Apple menu and then select “Sound” to open
the “Sound” dialog window.
2. Click the “Output” tab and set the volume slider at the bottom of the window to its maxi-
mum level.
3. Click the “Sound Effect” tab and set the volume slider of the “Alert volume” slider to its
minimum level.
Have you connected or disconnected the USB cable while Cubase AI is running?
Doing so can sometimes cause the Windows output level to be reset to its default level.
Check and raise the output level if necessary.
The level meter
doesn’t show the
output signal level.
Are the PFL switches for the channels you are not using turned on?