Operation Manual

Troubleshooting
English
13
Chapter
129
Playback
Symptom Remedy
None of the playback functions can be used. Insert a medium that contains songs into the Disklavier.
The Disklavier does not read a song file. The maximum number of the readable files in an album
is 999.
Make sure that the name of the SMF song has an
extension as “.MID” or “.mid” and the E-SEQ song has
“.FIL” or “.fil.”
Songs are played back at the wrong tempo or in the
wrong key.
Reset the tempo or transposition changes. Once the
tempo or transposition have been changed, they will
affect playback of all songs on an album, until another
medium or album is selected, the recording standby
mode is engaged, the Disklavier is turned off, or they
are reset.
Songs are not played back in the normal song order. Make sure that the random repeat mode is off.
The playback order differs from the order on another
device.
The playback order depends on the recording software
or other factors. Naming the file starting from numbers
such as 01, 02, etc. may solve the problem.
When selecting a song using the remote control’s
number keypad, but the last song on the album is
selected.
If a song number higher than the last song number on
the album is specified, the last song will be selected.
When specifying a search time using the remote
control’s number keypad, but the end of the song is
selected.
If a time value higher than the total length of the song is
specified, the end of the song will be selected.
Some notes drop out during playback. When a piano song is played back at a low volume,
complex note trills and faint pianissimo passages
sometimes drop out. In such case, increase the
Disklavier’s volume level.
PianoSmart™ playback cannot be performed. Make sure that an appropriate SmartPianoSoft song,
which is paired with the song on commercial CDs, is
selected.
The pedals do not operate during playback. Make sure that the pedal part is not canceled.
Tone Generator
Symptom Remedy
The ensemble parts cannot be heard during ensemble
song playback.
Make sure that the TG balance is set to an appropriate
level and readjust it.
The pitch of the Disklavier and the internal tone
generator do not match.
Use the TG Master Tune function to tune the internal
tone generator.
Recording
Symptom Remedy
You cannot re-record. Re-recording is not possible on protected songs such
as PianoSoft and PianoSoft·Plus songs.