Owner's Manual

Troubleshooting
En 49
English
Disc
Cannot make a Bluetooth connection.
The unit is turned off. Turn the unit on.
The [Bluetooth] of the option setting is set to [Off]. Set it to [On].
Another Bluetooth device is connected.
Terminate current Bluetooth connection, then establish a connection with
that device again.
The Bluetooth function of the device is turned off. Turn on the Bluetooth function of the device.
The pairing information has been deleted.
Perform pairing again (& P.25).
This unit can be paired with 20 devices. If pairing with a 21st device is
performed, the pairing information with the earliest connection date will
be deleted.
This unit is not registered on the device’s Bluetooth connection list. Perform pairing again (& P.25).
No sound is produced, or the sound is
interrupted during playback.
The volume of the connecting device is set too low. Turn up the volume of the connecting device.
The connecting device is not set to send Bluetooth audio signals to the
unit.
Switch the output of Bluetooth audio signals of the connecting device to
the unit.
The Bluetooth connection of the unit with the device has terminated. Perform Bluetooth connection operations again (& P.25).
There is a device (microwave oven, wireless LAN, etc.) that outputs signals
in the 2.4 GHz frequency band nearby.
Move this unit away from the device that is emitting radio-frequency
signals.
This unit and the connecting device are too far apart. Move the connecting device to within 10 m (33 ft) of the unit.
The Bluetooth function of the device is turned off. Turn on the Bluetooth function of the device.
The connecting device is not set to send Bluetooth audio signals to this unit. Check that the Bluetooth function of the connecting device is set properly.
Problem Cause Solution
Problem Cause Solution
Playback does not start after a disc is set.
Some button operations do not work.
The disc set in the unit may not be supported. Use the disc supported by the unit (& P.53).
Playback does not start immediately after
pressing on the unit
or on the remote control (stops
immediately).
The disc may be dirty. Wipe the disc clean (& P.53).
The disc set in the unit may not be supported. Use the disc supported by the unit (& P.53).
If the unit was moved from a cold to warm place, condensation may have
formed on the disc reading lens.
Wait for an hour or two until the unit adjusts to the room temperature, and
try again.