Manual

9 Contact
SMA Solar Technology AG
User Manual SBxx-US-1XP-41-BA-en-10 73
9 Contact
If you have technical problems with our products, please contact the SMAServiceLine. The
following data is required in order to provide you with the necessary assistance:
• Device type
• Serial number
• Firmware version
• Event message
• Mounting location and mounting height
• Type and number of PV modules
• Optional equipment, e.g. communication products
• Use the name of the system in SunnyPortal (if available)
• Access data for SunnyPortal (if available)
• Special country-specific settings (if available)
• Operating mode of the multifunction relay
United States SMA Solar Technology
America LLC
Rocklin, CA
Toll free for USA and US Territories
+1877-MY-SMATech (+1877-697-6283)
International: +1916625-0870
Canada SMA Solar Technology
Canada Inc.
Mississauga
Toll free for Canada / Sans frais pour le Canada :
+1877-MY-SMATech (+1877-697-6283)
México SMA Solar Technology
de México
Mexico City
Internacional: [phone]