Use & care guide

14
If you experience
Possible Causes
Solution
Normal washer operation.
Lid must be closed for washer to run.
Washer will pause during certain phases of cycle.
Do not interrupt cycle.
Washer may be stopped to reduce suds.
Washer spins the load before lling to determine load size.
Washer won’t run or ll,
washer stops working
Check for proper water supply.
Both hoses must be attached and have water owing to
inlet valve.
Both Hot and Cold water faucets must be turned on.
Check that inlet valve screens have not become clogged.
Check for any kinks in inlet hoses, which can restrict water ow.
Plug power cord into a grounded 3 prong outlet.
Do not use an extension cord.
Ensure there is power to outlet.
Reset a tripped circuit breaker. Replace any blown fuses.
NOTE: If problems continue, contact an electrician.
Check proper electrical supply.
Washer not loaded as recommended.
Remove several items, rearrange load evenly in basket and add
detergent. Close lid and press START/PAUSE.
Do not add more than 1 or 2 additional items after cycle
has started.
Not using HE detergent or using too
much HE detergent.
Only use HE detergent. Suds from regular detergents can slow
or stop the washer. Always measure detergent and following
detergent directions based on your load requirements.
To remove suds, cancel cycle. Select DRAIN & SPIN. Select your
cycle. Press START. Do not add more detergent.
Using cycles with a lower spin speed.
Cycles with lower spin speeds remove less water than cycles
with high spin speeds. Use the recommended cycle/speed spin
for your garment.
Washer not loaded as recommended.
Small items may have been caught in pump or between basket
and tub, which can slow draining.
Empty pockets and use garment bags
for small items.
A tightly packed load may not allow the washer to spin correctly,
leaving the load wetter than normal.
Washer not draining/
spinning, loads are
still wet
First try the solutions suggested here or visit our website at www.whirlpool.com/help
for assistance and to possibly avoid a service call.
Washer not performing as expected (cont.)
TROUBLESHOOTING
Do not add more water to the washer.