Operation Manual

TROUBLESHOOTING GUIDE
This washing machine is equipped with automatic
safety functions which detect and diagnose faults
at an early stage and react appropriately.
Often, however, the faults detected are small
enough to be solved in a matter of minutes.
For example:
The appliance will not start; no lamp lights up.
Check whether:
•
the appliance is plugged in;
•
the wall socket is functioning correctly
(use a table lamp or similar to test);
•
a programme is selected correctly.
The appliance will not start, but the
“Start/Pause” lamp is flashing.
Check whether:
•
the appliance door is properly closed
(child lock);
•
the programme has been changed;
•
the water tap is turned on. If not, turn the tap
on and press the
“Start/Pause”
button.
The appliance stops during the programme.
Check whether:
•
the
“Rinse Hold”
lamp is on. Terminate this
option by pressing the button again;
•
another programme has been selected.
Reselect the desired programme and press the
“Start/Pause”
button;
•
The appliance safety system has been activated.
See fault description table.
Detergent and additives incorrectly washed in.
Check whether:
•
the detergent dispenser inserts are incorrectly
located (see “Care And Maintenance”);
•
enough water is being supplied. The mesh filters
in the water connection could be blocked (see
“Care And Maintenance”).
The appliance vibrates during the spin cycle.
Check whether:
•
the appliance is levelled and solidly installed on
all four feet (see “Installation”);
•
the transit bolts have been removed. Before
using the washing machine you must remove the
transit bolts (see “Installation”).
Final spin results are poor:
The appliance has an imbalance detection and
correction system. If individual heavy articles are
loaded (bathmat, bathrobe, etc.) this system may
reduce the spin speed automatically to protect the
appliance or even interrupt the spin cycle
altogether, if the imbalance is too great even after
several spin starts.
•
If the laundry is still too wet at the end of the
cycle, add other articles of laundry and repeat
the spin cycle.
•
Excessive foam formation may prevent spinning.
Ensure correct amount of detergent is used.
•
Check whether the spin speed has been reduced
to 0.
No water or insufficient water pressure for
appliances with safety hose:
•
the appliance has a safety hose and the safety
valve has opened (red indicator in the safety
valve inspection window; see “Installation”/
“Connect the water supply hose”).
In this case replace it with a new safety hose.
The programme time given on the time
remaining display “jumps” suddenly up or
down by several minutes, or the
programme duration shown at the start
increases/decreases by some time:
This is a normal adaptation action by the washing
machine to factors that can affect the duration of
the wash programme, e.g.
•
excessive foaming;
•
load imbalance from individual, heavy items of
laundry;
•
longer heating time from correspondingly cold
water supply.
Because of such influences, the time remaining in
the programme is recalculated and updated if
necessary. In addition, the washing machine
determines the amount of the load during the
filling phase and adjusts the initially indicated
programme duration appropriately if necessary.