Installation guide
WiHRLPOOL®PACKAGEDTERlVl]NAL
AIR CONDITIONER(PTAC)ANDPACKAGEDTERMINAL
HEATPUMP (DTHP)WARRANrY
ONE YEAR FULL WARRANTY
For one year from the date of installation, if this PTAC/PTHP fails when operated and maintained according to instructions attached to
or furnished with the product, Whirlpool Corporation will pay for replacement parts and repair labor to correct defects in materials or
workmanship. Service must be provided by a Whirlpool designated service company.
FIVE YEAR FULL WARRANTY
For five years from the date of purchase, if this PTAC/PTHP fails when operated and maintained according to instructions attached to or
funished with the product, Whirlpool Corporation will pay for replacement parts and repair labor to correct defects in materials or
workmanship in the sealed refrigeration system, including the compressor, evaporator, condenser, reversing valve and connecting
tubing. Service must be provided by a Whirlpool designated service company.
SECOND THROUGH FIFTH YEAR LIMITED WARRANTY
For the second through fifth year from the date of purchase, if this PTAC/PTHP fails when operated and maintained according to
instructions attached to or furnished with the product, Whirlpool Corporation will pay for replacement parts to correct defects in
materials or workmanship in the electrical or air flow systems including the fan motor, capacitor, fan, blower wheel, switches,
thermostat, relays, frost controls, heat control, heater, heater protectors, compressor overload, solenoids, auxiliary controls, and
transformer. This is a limited parts-only warranty and does not include labor or transportation to and from the service shop. Service
must be provided by a Whirlpool designated service company.
Whirlpool Corporation will not pay for:
1. Service calls to correct the installation of your PTAC/PTHP, instruct you how to use your PTAC/PTHP, to replace fuses or correct
wiring or reset circuit breakers, or to clean or replace owner accessible air filters.
2. Damage resulting from accident, alteration, misuse, abuse, fire, floods, acts of God, improper installation not in accordance with
local electrical and plumbing codes, or use of products not approved by Whirlpool Corporation or Whirlpool Canada Inc.
3. Replacement parts or repair labor costs for units operated outside the United States or Canada.
4. Pickup and delivery, or any transportation and reinstallation charges that may be required.
5. The removal and reinstallation of your PTAC/PTHR
6. Repairs to parts or systems resulting from unauthorized modifications made to the PTAC/PTHR
WHIRLPOOL CORPORATION AND WHIRLPOOL CANADA INC. SHALL NOT
BE LIABLE FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES.
Some states and provinces do not allow the exclusion or limitation of incidental or consequential damages, so this exclusion or
limitation may not apply to you. This warranty gives you specific legal rights and you may also have other rights which vary from state to
state or province to province.
Outside the United States and Canada, a different warranty may apply. For details, please contact your Whirlpool authorized
dealer.
If you need service, first see "Troubleshooting" section of the Installation/Operation Manual. After checking "Troubleshooting,"
additional help can be found by checking the "Assistance or Service" section, or by calling the Whirlpool Corporation. Customer
Interaction Center at 1-800-253-1301 (toll-free), from anywhere in the United States. In Canada, please call 1-800-807-6777.
4/03
Keep this warranty and your sales slip together for future
reference. You must provide proof of purchase or installation
date for in-warranty service.
Write down the following information about your PTAC/PTHP to
better help you obtain assistance or service if you ever need it.
You will need to know your complete model number and serial
number.
Dealer name
Address
Phone number
Model number
Serial number
Purchase date
92008711
© 2003 Whirlpool Corporation.
AII rights reserved.
® Registered Trademark/TM Trademark of Whirlpool, USA
Whirlpool Canada Inc licensee in Canada
11/03
Printed in USA