A WILSON ELECTRONICS BRAND Home 4G Cellular Signal Booster User Manual NEED HELP? support.weboost.com 866.294.
______ Index Package Contents 1 Preparation 2 STEP 1-A & B: Connect Inside Antenna To Booster 3 STEP 2-A: Point Outside Antenna Toward Nearest Cell Tower 4 STEP 2-B: Mount Bracket To Outside Antenna 5 STEP 3: Route & Connect Cable To System 7 STEP 4: Power Up The Booster 8 Measuring Booster Performance 10 Light Patterns 12 Troubleshooting 13 Safety Guidelines 15 Specifications 16 Warranty 17
______ Package Contents Home 4G Power Supply HOME 4G Inside Antenna Roof/Pole Mount Bracket Outside Antenna 30' Cables Qty.
______ Preparation You Will Need (tools not included) Make sure the following materials are prepared and ready for your installation. 1 to 2 hours 2 people (a person to help with antenna calibration) Ladder Phillips-head screwdriver 10mm open-end wrench or adjustable wrench Drill (if routing cable through wall) 1.
______ Step 1-A & B: Connect Inside Antenna To Booster Connect Inside Antenna cable to the bottom port on Home 4G booster labeled ‘INSIDE’ and place Inside Antenna in weak signal area at least 18 inches away from booster. NOTE: Do not connect booster to power until the system is fully installed.
______ Step 2-A: Point Outside Antenna Toward Nearest Cell Tower Point the Outside Antenna toward the nearest cell phone tower. To find the nearest tower, use an app such as ‘Open Signal’. This is the most critical step of the installation process because it will determine the overall performance of the booster system. Cell Tower Outside Antenna facing away 4 NOTE: The Outside Antenna must be at least 50 feet horizontal or 20 feet vertical from the Inside Antenna for best performance.
______ Step 2-B: Mount Bracket To Outside Antenna Pole Mounting and Wall Mounting Options are included. The pole mounting option is preferred because it would be easier to adjust to the direction of the cell tower. Attach the L-Bracket to the Outside Antenna and use the U-Bolts/Pole Bracket to attach the L-Bracket to a pole. Cell Tower Pole Mounting Option Pole (1.25”-2.0”dia.) L-Bracket Outside Antenna U-bolt & Pole Bracket NOTE: Mounting on existing roof exhaust pipe would be a good time-saver option.
______ (STEP 2-B cont.
______ Step 3: Route & Connect Cable To System Connect the white RG-6 Cable to Outside Antenna and route cable into the home. All connections should be hand tightened only. Inside Antenna Outside Antenna Booster Window Entry Cable RG-6 Cable RG-6 Cable A Window Entry Cable is provided to help make cable entry easier. Route cable to the Home 4G booster and connect to top port labeled ‘OUTSIDE’.
______ Step 4: Power Up The Booster & Optimize The System Plug the Power Supply into wall outlet then connect to Home 4G Booster and enjoy your boosted cell signal! to power Outside Antenna Booster Inside Antenna Window Entry Cable RG-6 Cable RG-6 Cable Outside Antenna 50 FEET HORIZONTAL OR 20 FEET VERTICAL DISTANCE Cell Tower Booster Inside Antenna Window Entry Cable Power Supply 8 CELL PHONE SIGNAL BOOSTER HOME 4G
______ (STEP 2-B cont.) After powering up your system, you are now ready to optimize your system. Rotate the Outside Antenna in 1/4 turn increments (within the cell towers general location) and each time observing the signal level on your cell phone from the inside antenna’s projected area.
______ Measuring Booster Performance How To Get Signal Strength As A Number iPhone® Dial *3001#12345#* then press Call. 1 Hold down power button until you see 'Slide to Power Off '. 2 Then release the power button. 3 Hold the Home button until your main screen appears. If you want to check 3G/1x but your iPhone is picking up 4G/ LTE signal, go to Settings>Cellular>Cellular Data Options>Enable LTE>Select Off.
______ (MEASURING BOOSTER PERFORMANCE cont.) Signal Strength without Booster Note here: Signal Strength with Booster Note here: Compare Results Having an accurate measurement of signal strength in decibels (dBm) is crucial when installing your system. Decibels accurately measure the signal strength you are receiving.
______ Light Patterns Solid Green This indicates that your booster ster is functioning properly and there ere are no issues with installation. Blinking Green, Then hen Red Band has reduced gain. This indicates that one or more of the booster bands has reduced power due to a feedback loop condition called oscillation. This is a built in safety feature to prevent harmful interference with a nearby cell tower.
______ Troubleshooting IF YOU ARE HAPPY WITH THE COVERAGE, THESE LIGHT ISSUES DON’T HAVE TO BE RESOLVED. YOUR CARRIER’S BAND HAS NOT BEEN AFFECTED. FIXING ANY RED LIGHT ISSUES This involves Solid Red & Blinking Green/Red lights. 1 Verify Outside Antenna faces away from the Inside Antenna. Un-plug and replug in power supply. 2 Verify the Inside Antenna is at least 18” from the Booster and pointed away from the Booster. Unplug and re-plug in power supply.
______ Antenna Kit Options The following accessories are certified by the FCC to be used with the Connect 4G-X Booster.
______ Safety Guidelines To uphold compliance with network protection standards, all active cellular devices must maintain at least six feet of separation distance from Inside Panel and Dome antennas and at least four feet of separation distance from desktop Antenna. Use only the power supply provided in this package. Use of a non-weBoost product may damage your equipment. The Signal Booster unit is designed for use in an indoor, temperature-controlled environment (less than 100 degrees Fahrenheit).
______ Specifications Home 4G™ Product Number U470001 Model Number 460020 FCC ID: PWO460020 IC IC: 4726A-460020 Connectors SMA-Female on the Inside Antenna / F-Female on the Outside Antenna Antenna Impedance Frequency 50 Ohms / 75 Ohms 698-716 MHz, 746-787 MHz, 824-894 MHz, 1850-1995 MHz, 1710-1755/2110-2155 MHz 700 MHz Band17 23.94 24.19 23.49 24.55 23.
2 YEAR WARRANTY weBoost Signal Boosters are warranted for two (2) years against defects in workmanship and/or materials. Warranty cases may be resolved by returning the product directly to the reseller with a dated proof of purchase. Signal Boosters may also be returned directly to the manufacturer at the consumer’s expense, with a dated proof of purchase and a Returned Material Authorization (RMA) number supplied by weBoost. weBoost shall, at its option, either repair or replace the product.
3301 East Deseret Drive, St. George, UT 866.294.1660 www.weboost.com support.weboost.com Copyright © 2016 weBoost. All rights reserved. weBoost products covered by U.S. patent(s) and pending application(s) For patents go to: weboost.com/us/patents NOT AFFILIATED WITH WILSON ANTENNA GDE000086_Rev03_11.15.
