User's Manual

Power Mode

My Cloud Home devices act as a small scale server. As such, they do not support standby

mode. The off-mode power consumption is <0.5 watts when the unit is turned off.

Environmental Compliance (China)

Warranty Information

Obtaining Service

WD values your business and always attempts to provide you the very best of service.

Should you encounter any problem, please give us an opportunity to address it before

returning this Product. Most technical support questions can be answered through our

knowledge base or e-mail support service at http://support.wdc.com. If the answer is not

available or, if you prefer, please contact WD at the applicable telephone number shown in

the front of this document. If you wish to make a claim, you should initially contact the

dealer from whom you originally purchased the Product. If you are unable to contact the

dealer from whom you originally purchased the Product, please visit our product support

Web site at http://support.wdc.com for information on how to obtain service or a Return

Material Authorization (RMA). If it is determined that the Product may be defective, you will

be given an RMA number and instructions for Product return. An unauthorized return (i.e.,

one for which an RMA number has not been issued) will be returned to you at your expense.

Authorized returns must be shipped in an approved shipping container, prepaid and insured,

to the address provided with your RMA number. If following receipt of a qualifying claim

under this warranty, WD or the dealer from whom you originally purchased the Product

determines that your claim is valid, WD or such dealer shall, at its discretion, either repair or

replace the Product with an equivalent or better Product or refund the cost of the Product to

you. You are responsible for any expenses associated with a claim under this warranty. The

benefits provided to you under this warranty are in addition to other rights and remedies

available to you under the Australian Competition and Consumer Act or the New Zealand

Consumer Guarantees Act. Your original box and packaging materials should be kept for

storing or shipping your WD product. To conclusively establish the period of warranty, check

the warranty expiration (serial number required) via http://support.wdc.com.

Compliance and Warranty Information

My Cloud Home / My Cloud Home Duo

User Manual