User's Manual

How to Partition and Format a WD Drive on Windows and macOS
• Answer ID 3865 | How to partition and format a WD drive on Windows and macOS
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How to Physically Connect or Disconnect a WD External Drive
• | Answer ID 5316 | How to physically connect, disconnect, and install a WD external drive
on a Windows PC or Mac.
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Problems Booting a PC with an External USB Drive Connected
• Answer ID 1201 | Problems booting a PC with an external USB drive connected
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Windows or macOS Cannot Find My Drive
• Answer ID 14925 | Windows or macOS cannot find my drive
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Explanation of exFAT
• Answer ID 3849 | Explanation of exFAT
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Where to Download Software
• Answer ID 7 | Where to download software, utilities, firmware updates, and drivers for WD
products
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How To Get an RMA To Replace a Defective Product, or Obtain a
Power Supply or USB Cable for a WD product
• Answer ID 8 | This answer explains how to create an RMA (Return Merchandise
Authorization) to replace a defective product with Western Digital, or obtain a power supply
or interface cable for a WD product.
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Other Knowledge Base Articles
Apple
®
Time Machine
®
Backup
Time Machine is the built-in backup feature of your Mac. Use the following instructions from
Apple for using this tool:
Knowledge Base and FAQ
My Book Duo
User Manual
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