Replacement Part List

‘failed’ due to poor maintenance, local water conditions with minerals affecting the finish, attempts to
clean with harsh chemicals or abrasive pads being used. Performance of water flow, spitting, and
other ‘leaks’, are usually caused by debris getting into the fountain, buildup of minerals, algae from
poor water or lack of maintenance. Pumps can also fail due to water levels not being maintained in
the reservoir and this is not covered by the warranty.
Manufacturers Defect defined - A distinct and obvious flaw in the manufacturing of the product that
inhibits the product’s ability to function properly or a distinct and obvious flaw in the workmanship of
the product that affects its physical appearance. Bluworld water features are manufactured under
generally accepted manufacturing techniques as recognized by the International Organization of
Standardization. Our products are hand made and hand finished thus minor scratches in materials
within accepted ranges are not considered defects.
Slate- Many of our products contain natural slate. Slate can vary to a large degree and that
individuality is what is considered to be unique and inherent to the beauty of the natural product as
no two are exactly alike. Photos in our marketing materials are representative of our slate products
but should not be relied on to duplicate the photo. We use natural mined slate in our products.
Personal taste in the appearance of slate is not considered a reason for a return.
Mirrors-We use tempered mirror in our water features for safety reasons and the process of
tempering the mirror may cause the mirrors not to reflect images in the same manner of a non-
tempered mirror which is designed to reflect images in their true form. When water is flowing over
our tempered mirror surfaces, these slight differences are not noticeable and this is not considered a
reason for a return.
Copper- Since we have numerous products manufactured with natural pure copper it is important to
note that we do protect the copper with a clear heat-baked on powder coat material. This material
should last for a minimum of one year but water conditions may affect the length of protection it will
afford to the copper. Copper oxidizes differently than other metals and personal tastes differ as to an
individual’s perception of it. It may oxidize as a green oxidation or rose colored blush. You can
minimize this by wiping down the oxidation and then applying wax or Pledge™ to that area. This
condition is not a reason for a return or warranty claim.