Installation Guide

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WATERWARDEN
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ALL WARRANTY CLAIMS MUST BE HANDLED DIRECTLY
WITH SMARTPOOL. DO NOT RETURN TO YOUR DEALER.
SMARTPOOL ACCEPTS CLAIMS FROM POOL OWNERS ONLY.
1) Call 1-732-730-9880 between the hours of 8:30 am and 5:00 pm (Est) to initiate a claim.
2) You will receive an instruction package within 10 days.
3) Please allow 2-4 weeks for warranty claims to be settled. Allow extra time for in-season (July-October) claims.
4) If you do not receive your cover within 6 weeks, please call SmartPool Warranty Department.
SmartPool Safety Cover
L i m i t e d W a r r a n t y
( Va l i d f o r N o r t h A m e r i c a O n l y )
To File a Claim:
SmartPool LLC warrants to the original purchaser of the Safety Cover that the company will, at its option, repair or replace any safety cover that proves to be defective
in either workmanship or material upon prepaid return of the cover by the owner to SmartPool LLC, subject to the provisions of the limited warranty stated above, and
the exclusions and limitations set forth below. SmartPool. will, pursuant to the terms of this warranty, at its sole option. either repair the cover at a nominal charge to
the owner, or replace the cover per the pro-rated provisions stated herein. All repaired or replaced covers will be returned at the homeowner’s expense. The pro-rated
basis for cover replacement is set forth above.
What is covered:
The safety cover is warranted to be free of defects in material and workmanship when leaving the factory.
What is not covered:
Any damage due to improper installation, sizing or storage; Damage, defects, malfunctions, or other failures arising from use of the product which does
not comply with the instructions provided by the manufacturer; Excessive wear - water levels must not fall below 18" from the top of the pool, the minimum level required to
support snow loads and reduce the chance of cover wear or warping of the hardware, misuse (not being drum tight), neglect, or abuse, including burn holes from smoking or
from the effluent of fireplaces, rips and tears caused by acts of nature, rodents and/or people, including animals walking on the cover or a tree limb falling on the cover. Damage,
defects, malfunctions, or other failure caused by or related to repairs performed by any servicer other than an authorized service representative of SmartPool LLC. Claims will not
be accepted for a cover’s damage in transit unless damage to shipping container is noted at time of delivery on the transport company’s delivery bill.
SMARTPOOL LLC SHALL IN NO WAY BE LIABLE OR RESPONSIBLE UNDER ANY CIRCUMSTANCES OR IN ANY AMOUNT FOR ANY CONSEQUENTIAL OR
INCIDENTAL DAMAGES OR FOR ANY INJURY OR DAMAGES TO PERSON OR PROPERTY USING OR USED IN CONNECTION WITH THIS PRODUCT, OR
FOR LOSS OF PROFITS OR OTHER COSTS OR EXPENSES OF ANY KIND OR CHARACTER. THERE ARE NO OTHER WARRANTIES OR REPRESENTATIONS,
EITHER EXPRESS OR IMPLIED, WHETHER OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR OTHER, MADE BY SMARTPOOL LLC,
OTHER THAN THOSE SPECIFICALLY SET FORTH IN THIS WARRANTY. NO PERSON, FIRM, OR CORPORATION IS AUTHORIZED TO MAKE ANY
REPRESENTATIONS, OR INCUR ANY OBLIGATIONS IN THE NAME OF OR ON BEHALF OF SMARTPOOL LLC, EXCEPT AS STATED HEREIN. THIS WARRANTY
IS IS EXPRESSLY UNDERSTOOD TO BE THE EXCLUSIVE REMEDY AVAILABLE TO THE PURCHASER, AND THIS WARRANTY CONTAINS THE FULL AND
COMPLETE AGREEMENT BETWEEN SMARTPOOL AND THE PURCHASER. THIS WARRANTY SETS FORTH THE ONLY OBLIGATIONS OF SMARTPOOL WITH
REGARD TO THIS PRODUCT, AND THERE ARE NO WARRANTIES WHICH EXTEND BEYOND THE DESCRIPTION ON THE FACE HEREOF.
The representations set forth herein are the only representations made by SmartPool LLC with respect to the product, and this warranty does not constitute either a
performance or satisfaction guarantee. It is the responsibility of the product owner to regularly test and check the product for proper function and safety.
This warranty gives the original purchaser specific legal rights. You may have other rights depending on where you live.
FIFTEEN YEAR STANDARD MESH
COVER WARRANTY
Fifteen year limited warrantyfrom date of purchase
with one year full.
From years 2-9, the claimant shall receive a
discount of 50% off the list price of a replacement
cover at the date of the claim.
From years 10-15, the claimant shall receive
a discount of 25% off the list price of a
replacement cover at the date of the claim.
TWENTY YEAR ULTRA MESH COVER
WARRANTY
Twenty year limited warranty from date of purchase
with one year full.
From years 2-9, the claimant shall receive a
discount of 50% off the list price of a replacement
cover at the date of the claim.
From years 10-20, the claimant shall receive
a discount of 25% off the list price of a
replacement cover at the date of the claim.
TWENTY YEAR SOLID
COVER WARRANTY
Twenty year limited warranty from date of purchase
with one year full.
From years 2-9, the claimant shall receive a
discount of 50% off the list price of a replacement
cover at the date of the claim.
From years 10-20, the claimant shall receive
a discount of 25% off the list price of a
replacement cover at the date of the claim.