User's Manual

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Appendix H
Troubleshooting
If the other phones in your home are having the
same problem, contact your local telephone company
(charges might apply).
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My telephone
base isn’t
performing
normally.
Make sure you plug the power cord securely into
the telephone base. Plug the power adapter into a
different, working electrical outlet without a wall
switch.
Reset the telephone base. Unplug the electrical power.
Wait for 15 seconds then plug it back in. Allow up to
one minute for the telephone base to reset.
Other electronic products can cause interference to
your telephone base. Try installing your telephone base
as far away from these types of electronic devices
as possible: television sets, VCRs, or other cordless
telephones.
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•
•
I get noise, static,
or weak signals
even when
I’m near the
telephone base.
If you subscribe to high-speed Internet service (digital
subscriber line - DSL) through your telephone lines, you
must install a DSL filter between the telephone base
and the telephone wall jack. The filter prevents noise
and caller ID problems as a result of DSL interference.
Please contact your DSL service provider for more
information about DSL filters.
You may be able to improve the performance of your
telephone base by installing your new telephone
base as far as possible from any other existing corded
or cordless telephone system that may already be
installed.
Other electronic products can cause interference to
your telephone base. Try installing your telephone
base as far away from the following electronic devices
as possible: television sets, VCRs, or other cordless
telephones.
Do not install this telephone base near a microwave
oven or on the same electrical outlet. You might
experience decreased performance while the
microwave oven is operating.
If you plug your telephone in with a modem or a surge
protector, plug the telephone base (or modem/surge
protector) into a different location. If this does not
solve the problem, re-locate your telephone base
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