User's Manual

SB67030 Deskset User’s Guide - Answer a Call 187
Voice Make Call Answer
Install Overview PC UI Setup Mail Directory CallLog Call Manage Call Handset Trouble
Ignoring a Call
The user has the option of ignoring an Incoming Call when in Call Appearance mode. Pressing will silence the ringer as
indicated by the silenced ringer icon. If you were on an Active or Held call, the highlight will move back to whatever Call Appearance
you were on before the Incoming Ring event.
n Once a call is ignored, the key will no longer be available on the Incoming Ring Call Appearance.
n Ignoring a call on the Deskset will ignore and silence that call on the Cordless Handset as well
n If an ignored call is highlighted, going off-hook by lifting the receiver, or pressing SPEAKER, or HEADSET will not answer the
incoming call. Instead, going off-hook will establish a new call on the next available Call Appearance.
n If you receive multiple incoming calls, they will queue up in order of arrival. The highlight will always stay on the oldest incoming
call. Ignoring each incoming call will cycle through each incoming call. If the call has already been ignored once, it cannot be
ignored again.
n If you are on Active Call with one ignored call and one unattended incoming call, the system hangs up the Active Call, and he
unattended call starts ringing. If all incoming calls had been ignored before you hung up, there would be no ringing.
n The Call Appearance LED will continue to flash. Pressing the flashing CA will terminate the feature and take you to an active call.
n If you may cancel out of the feature, you will see the incoming call in the Call Appearance state with the ringer silenced.
n If there are multiple incoming calls occurring simultaneously, they will be queued up in order of arrival. You will stay on the
current incoming call interaction screen, but additional CAs will light up to indicate additional incoming calls. Ignoring the
current incoming call will take the user to the next incoming call in the queue. If all additional incoming calls are ignored, you
will return to the previous feature.