Owner's Manual

Terms of Sale
Shipping/Delivery fees are the responsibility of the Purchaser. Seller is not responsible for the
carrier’s missed/Non delivery for any reason. Delivery is curbside. Optional upgrades in delivery
service is an additional fee. If upgraded delivery service cannot be performed properly, Purchaser
agrees to accept delivery curbside and the difference in upgraded cost will not be refunded. If item
with free shipping/freight is canceled in transit, a charge of 25% of the price of the unit/s plus freight
costs both ways will be charged. All damages must be noted at time of delivery on BOL and Seller
to be notified within 48 hours of delivery of such damage. Purchaser acknowledges if cancelation is
authorized by Seller, a 35% restocking fee and freight both ways will be charged. No cancelation or
refund on made-to- order products. If an order has been placed and production has not started,
cancellation fee of 15% of total amount will be charged. Cancelled orders paid by Credit Card will
have an additional fee of 3% deducted from the total refund. Once your order has shipped, the
shipping address cannot be changed. Refurbished units are sold as is. Purchaser assumes risks to
the quality and performance of goods and assumes the costs of all necessary service or repair not
covered herein.
Defective Return and Exchanges: Prior diagnosis and troubleshooting by Vinotemp Technical
Service Team is required for a defective product exchange to occur, should all other repair remedies
fail. All defective return exchanges require a Return Authorization Number (RA) assigned by
Vinotemp. Any unauthorized defective return to Vinotemp will be rejected at the time of attempted
delivery. Return freight costs for defective product is covered by Vinotemp within the first 90 days
from date of sale. For defective Return Authorizations issued after the 90th day from date of sale,
the purchaser assumes responsibility for any related freight costs within the product warranty term.
Purchaser responsible for any/all boxes, packaging materials, etc., to ensure return product is
packaged correctly and fit for transit. Vinotemp is not liable for damages resulting from improper
Wine Cellar seems to
make too much noise
• A faint humming noise may come from the flow of the refrigerant, which is
normal.
• As each cycle ends, you may hear gurgling sounds caused by the flow of
refrigerator in your wine cellar.
• Contraction and expansion of the inside walls may cause popping and
crackling noises.
• The wine cellar is not on a level surface.
Fan is always running
• This is simply a function of the cooling system. The lower the setting, the
more the fan will run. If the room is very warm, the cooler will run more.
• The unit has been designed to run continuously when operating at the
lower temperatures.
Condensation forming
inside of the cabinet
• Condensation occurs when too much ambient air gets into the cabinet.
• Wipe off the doors and walls and leave door closed as long as possible.
• Check that the door gasket and the charcoal filter are properly in place.
Frost appears in cabinet
(on back)
• Either too much humidity or too low of temperature inside cabinet.
• Unplug cooler and allow to manually defrost. Reconnect when ice has
melted. If problem persists, contact for service instructions.
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