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VIMTAG SURVEILLANCE SOLUTION USER GUIDE
Page 17
That you have entered the correct Wi-Fi password
That your Wi-Fi is 2.4 Ghz
If it still unable to connect, try to connect using an Ethernet cable. This
is needed only during the initial setup procedure. Further
communication between the device and the Vimtag app is
accomplished via wireless communication. For information adding a
device on a mobile device using an Ethernet cable, see the following
section.
To add a device using an Ethernet cable (on either a computer or a
mobile device:
While you should be able to add a device wirelessly to your account via a
mobile device, to add a device on your account via the computer requires
an Ethernet connection.
1. Open the Vimtag app and log in to your account (or you can also add
a device while logged in to your account on the www.vimtag.com
site).
2. The next step is to enable the computer or mobile device to identify
the Vimtag device. Click Add device (+ icon).
o On a computer: On the Add device tab, enter the ID of the input
device and a password for the device. For a new device, the
default password is set to admin (all lower case).