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Use and Care Manual

ManualsBrandsViking ManualsCooking Appliances30 Inch Double Electric Wall Oven with 4.7 cu. ft. Upper/Lower Capacity, Vari-Speed Dual Flow Convection, Rapid Ready Preheat, Multiple Design Options and Star-K Certified: White
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Product Care
PROBLEM POSSIBLE CAUSE AND/OR REMEDY
1. Oven will not function. Oven is not connected to electrical power.
Have electrician check power circuit breaker,
wiring and fuses.
2. Oven does not Door is not shut tight enough for
operate in self-clean. automatic door latch to lock.
3. Oven is not clean Temperature control knob not rotated all
after self-clean cycle. the way past clean until it stops.
4. Broil does not work. Temperature control knob is rotated too
far past broil position.
5. Door will not open. Oven is still in self-clean mode. If oven is
hot, door latch will release when a safe
temperature is reached.
6. Oven light will not work. Light bulb is burned out.
Oven is not connected to power.
Trouble Shooting Guide
Service Information
If your oven should fail to operate, check to see whether the circuit breaker is open or the fuse is blown.
If service is required, call your dealer or authorized service agency. The name of the authorized service agency can be
obtained from the dealer or distributor in your area.
When you call for service, have the following information readily available:
• Model number
• Serial number
• Date of purchase
• Name of dealer from whom purchased
Clearly describe the problem that you are having. If you are unable to obtain the name of an authorized
service agency, or if you continue to have service problems, contact Viking Range, LLC at 1-888-845-4641, or
write to:
VIKING RANGE, LLC
PREFERRED SERVICE
111 Front Street
Greenwood, Mississippi 38930 USA
Record the following information indicated below. You will need it if service is ever required. The serial number and
model number for your oven is located on the identification plate mounted on the top left side of the oven door
opening under the control panel.
Model Number __________________________ Serial Number____________________________________
Date of Purchase __________________________ Date Installed ____________________________________
Dealer's Name ______________________________________________________________________________
Address ____________________________________________________________________________________
____________________________________________________________________________________________
If service requires installation of parts, use only authorized parts to ensure protection under the warranty.
This manual should remain with the oven for future reference.