IFP52 Series Commercial Touch Display User Guide IMPORTANT: Please read this User Guide to obtain important information on installing and using your product in a safe manner, as well as registering your product for future service. Warranty information contained in this User Guide will describe your limited coverage from ViewSonic® Corporation, which is also found on our web site at http://www.viewsonic.
Thank you for choosing ViewSonic® As a world-leading provider of visual solutions, ViewSonic® is dedicated to exceeding the world’s expectations for technological evolution, innovation, and simplicity. At ViewSonic®, we believe that our products have the potential to make a positive impact in the world, and we are confident that the ViewSonic® product you have chosen will serve you well.
Safety Precautions Please read the following Safety Precautions before you start using the device. • Keep this user guide in a safe place for later reference. • Read all warnings and follow all instructions. • Do not use the device near water. To reduce the risk of fire or electric shock, do not expose the device to moisture. • Never remove the rear cover. This display contains high-voltage parts. You may be seriously injured if you touch them.
• Only use attachments/accessories specified by the manufacturer. • When a cart is used, use with caution when moving the cart/equipment combination to avoid injury from tipping over. • Disconnect the power plug from the AC outlet if the device is not being used for a long period of time. • Place the device in a well-ventilated area. Do not place anything on the device that prevents heat dissipation. Also, avoid any direct lighting.
• CAUTION: Immediately unplug your device from the wall outlet and refer servicing to a qualified service personnel under the following conditions: ͫ When the power supply cord or plug is damaged. ͫ If liquid has been spilled onto or objects have fallen into the unit. ͫ If the unit has been exposed to moisture. ͫ If the unit does not operate normally or has been dropped. Never place the device in an unstable location. The device may fall, causing serious personal injury or death.
Contents Safety Precautions........................................................ 3 Introduction............................................................... 10 Package Contents..................................................................................................10 Wall Mounting Specifications (VESA)....................................................................11 Product Overview..................................................................................................
Using Your ViewBoard................................................ 28 Powering On/Off your ViewBoard.........................................................................28 Initial Launch Setup...............................................................................................29 vLauncher - Customizable Welcome Screen.........................................................32 vLauncher Message................................................................................................
Input Source........................................................................................................... 71 Rename Input Source......................................................................................... 72 Source................................................................................................................ 73 App......................................................................................................................... 74 APP........................
Appendix.................................................................. 103 Specifications.......................................................................................................103 Display Modes.....................................................................................................104 VGA Mode............................................................................................................ 104 HDMI/DisplayPort/Type-C Mode.............................................
Introduction Package Contents • • • • • • • HDMI cable (10 ft/3 m) Power cable Remote control AAA battery x 2 USB cable for touch (10 ft /3 m) Webcam Plate Webcam Screws x 4 (M4x7mm x 2, M3x6mm x 2) • Compliance Statement • • • • • • • Touch Pen x 2 Quick Start Guide RS-232 adapter Clamp x 5 USB Type-C cable (5 ft /1.
Wall Mounting Specifications (VESA) NOTE: Please follow the instructions in the wall mount installation guide to install your wall mount or mobile mount bracket. If attaching to other building materials, please contact your nearest dealer. B C Model VESA Spec.
Product Overview Front Panel HDMI TOUCH USB 3.0 USB 3.
Control Panel 1 Number 2 3 4 5 Item 6 7 8 9 Description 1 Ambient Light Sensor to monitor the ambient light 2 Remote control receiver 3 • • • • 4 Back to the ViewBoard player’s main interface 5 Return to the ViewBoard player’s previous level 6 Disable/enable the touch screen 7 Freeze the current image on the screen 8 Decrease the Volume 9 Increase the Volume Power indicator light Press the key to turn on the device Press the key to turn off/on the display backlight only Press a
3 USB 3.0 USB 3.0 USB 2.0 HDMI 2 HDMI 2 HDMI 1 DP IN 5 TOUCH HDMI 1 USB 3.0 4 USB 2.0 2 TOUCH 1 DP IN 1 USB 3.0 I/O Panels HDMI Type-C 7 HDMI OUT 8 TOUCH USB 3.0 USB 3.0 HDMI 6 LAN 9 TOUCH 3 USB 3.0 1 USB 3.
Number Port Description 1 USB 3.0 Connect USB devices such as hard disks, keyboard, mouse, etc. Automatically switches between PC and ViewBoard. 2 USB 2.0 Connect USB devices such as hard disks, keyboard, mouse, etc. [ 5V dc/0.5A ] 3 TOUCH • Touch signal output to external PC. • After connection (with an external PC), the device connected to the USB 3.0 port can directly be used by the external PC.
Remote Control Number Description 1 Power on/off 2 Screen capture 3 Startup writing 4 Back to the ViewBoard player Home Screen 5 Back/Return to the previous page 6 Increase/Decrease the Volume 7 Number Keypad 8 Information 9 Input source selection 10 Media control buttons: Red: Play/Pause Green: Stop Yellow: Forwards Blue: Backwards • • • • 11 Settings menu 12 Up/Down/Right/Left/OK 13 Freeze screen 14 Mute/Unmute 15 Increase/Decrease Brightness 16 Blank Screen 17 Adjust A
Inserting Remote Control Batteries To insert batteries into the remote control: 1. Remove the cover on the rear of the remote control. 2. Insert two “AAA” batteries, ensuring the “+” symbol on the battery matches the “+” on the battery post. 3. Replace the cover by aligning it with the slot on the remote control and snapping the latch shut. WARNING: There is a risk of explosion if batteries are replaced with the incorrect type. NOTE: • It is recommended that you do not mix battery types.
Remote Control Receiver Range The working range of the remote control is shown here. It has an effective range of 6 meters, 30° degrees left and right. Ensure there is nothing obstructing the remote control’s signal to the receiver. HDMI TOUCH USB 3.0 USB 3.
Using Gestures Touch gestures allow the user to use pre-determined commands without using a keyboard or mouse. Using gestures on the ViewBoard, the user can select/deselect objects, change the location of an object, access settings, erase digital ink, and much more. Select and Deselect an Object (Clicking) Press and release the ViewBoard to select/deselect options or objects. This is like a single, standard left mouse click.
Moving an Object Press and hold the object on the ViewBoard and slowly drag it with your finger to your desired location. Erasing Digital Ink Use your flattened hand, palm, or fist on the ViewBoard and move your hand across the area which you wish to erase.
Making Connections Connecting External Devices and Touch Connection Type-C Cable Type-C or USB Cable TOUCH DisplayPort Cable DisplayPort or USB Cable TOUCH HDMI Cable HDMI or USB Cable TOUCH VGA Cable VGA 21 Computer
Your external device(s) can be connected in any of the following configurations: USB Type-C Connection To connect via USB Type-C: Connect a USB Type-C cable from your external device to the Type-C port on the ViewBoard. DisplayPort Connection To connect via DisplayPort: 1. Connect a DisplayPort cable from your external device to the DisplayPort port on the ViewBoard. 2. Connect a USB cable to the external device from the TOUCH port of the ViewBoard. HDMI Connection To connect via HDMI: 1.
RS-232 Connection Serial Port Cable RS-232 Computer When you use a RS-232 serial port cable to connect your display to an external computer certain functions can be controlled remotely by the PC, including Power On/Off, Volume adjustment, Input select, Brightness, and more.
USB and Networking Connections Just like any PC, it is easy to connect various USB devices and other peripherals to your ViewBoard. USB Peripherals Plug the USB device cable into the USB port. USB Cable USB Device Networking and Modem cables Plug the network cable into the LAN port.
Media Player Connection HDMI Media Player HDMI HDMI Cable To connect to a media player: 1. Connect the HDMI cable to the HDMI ports on your ViewBoard and peripheral device. 2. Plug in the power cord of your ViewBoard, and turn on the power supply switch. 3. Press the Power button on the right-hand side of the ViewBoard to turn the screen on. 4. Press the INPUT button on the remote control and switch to the “HDMI” input source.
SPDIF Connection Optical Cable SPDIF Power amplifier / Stereo equipment To connect to an external sound system: 1. Connect an optical cable from the SPDIF port to your sound system’s optical connector. 2. Plug in the power cord of your ViewBoard, and turn on the power supply switch. 3. Press the Power button on the right-hand side of the ViewBoard to turn the screen on.
Video Output Connection HDMI Cable HDMI OUT Projector To output video via a display device: 1. Connect an HDMI cable to the HDMI IN port of your display device, and the other end to the HDMI OUT port of your ViewBoard. 2. Plug in the power cord of your ViewBoard, and turn on the power supply switch. 3. Press the Power button on the right-hand side of the ViewBoard to turn the screen on.
Using Your ViewBoard Powering On/Off your ViewBoard 1. Ensure the power cord is connected, plugged into a power outlet, and the power switch is in the “On” position. NOTE: The AC IN socket and Power Switch are located at the rear of the device. IFF6552 2. Press the IFF7552 & IFP8652 Power button to turn on the ViewBoard. 3. To turn the ViewBoard off, press and hold the 28 Power button.
Initial Launch Setup When you first turn on your ViewBoard, an initial setup wizard will launch. 1. Select your Language: 2.
3. Select your Time Zone to set the Date and Time: 4. Select your preferred System Mode: 5.
6. Accept or Decline the Privacy and Copyright Protection Terms.
vLauncher - Customizable Welcome Screen vLauncher Message Both the vLauncher Title and Subtitle can be customized by tapping on them.
Additionally, a password can be set by tapping on Set Password. Applications Installed applications can all be found on the welcome screen. To view all applications tap on the Down Arrow.
To hide the application drawer tap the Up Arrow. To add a shortcut to an application, tap, hold, and drag up the icon. To remove an application shortcut, tap, hold, and drag the icon down.
Toolbar Toolbar trigger icons are on the edge of the ViewBoard launcher providing access to your tools. To launch a tool: 1. Tap a Toolbar trigger icon. 2. Tap on your desired tool icon. NOTE: The default toolbar setting is to be available for all input sources; however, users can go to: Settings > Preference > Toolbar setting to adjust the options: (1) available for all input sources, (2) hide the toolbar for all input sources.
Icon Back Description Return to the previous operation screen. NOTE: Only for the Embedded Player source. Return to the Home Screen of the Embedded Player. Home Display all embedded applications that are currently being used. Recent View all installed applications. App Launch the Whiteboard software. Whiteboard Record, view, and save the on-screen content.
Description Icon Access the pen, highlighter, clear, and save options. Pen Highlighter Eraser Undo Redo Clean Save Exit Pen Annotate the overlay of any input source with black, white, yellow, orange, red, pink, green, or blue ink. NOTE: The default pen setting supports up to 10-point writing. Draw Highlighter Mark and highlight with yellow, grey, gold, orange, red, pink, green or blue ink. NOTE: The default highlighter setting supports up to 10-point marking.
Description Icon View more applications within the ViewBoard tool bar. Screen Freeze Spotlight Stopwatch Timer Hide/Unhide Screen Capture Screen Freeze Convert the currently displayed content into a still image; then you can zoom in, zoom out, go back to full screen, and exit. Zoom in More Zoom out Fullscreen Exit Spotlight Highlight the focus content zone. Tap the Setting icon to adjust the spotlight size and alpha blending effect.
Description Icon Stopwatch Tapping Start will initiate the stopwatch. At any time, the stopwatch can be paused, resumed, split, or reset. More Timer Access the countdown timer with an optional alarm setting. Touch and swipe to adjust the numeric values, then click Start. At any time, the countdown timer can be paused, resumed, or reset. Hide/Unhide Hide or unhide the Tool bar trigger icons.
Icon More Description Screen Capture Take a screenshot of the current screen. Access the General Settings.
On-Screen Display (OSD) Menu Access General Settings, Input Settings, and Widgets through the OSD Menu. ViewBoard has two options for opening the OSD Menu: Option 1 Long press anywhere in the vLauncher background. Option 2 Press the INPUT button on the remote control.
General Settings To adjust the Backlight and enable/disable Eye Care: 1. Press INPUT on the remote control or long press the vLauncher background and touch General on-screen (if needed) to display the General Settings menu. 2. Drag the brightness slider directly to adjust the backlight value, and/or touch On or Off to enable/disable the function. 3. Press exit. on the remote control, or touch a blank area outside of the menu to To adjust the Volume: 1.
Input Settings To select an Input Source: on the front 1. Press INPUT on the remote control, press the setting button panel, or press the setting icon from the toolbar to display the Input Settings menu. 2. Press q/p/t/u to select the input source you want. NOTE: PC source will only display when the slot-in computer is connected. 3. Press on the remote control, or touch the input source. on the remote control, or touch a blank area outside of the menu to 4. Press exit.
Widget NOTE: Only available for the ViewBoard Player source. To add a widget to the vLauncher welcome screen: 1. Long press the vLancher background via touch to launch the OSD Menu. 2. Select Widget. 3. Touch and hold the desired widget. 4. Drag the widget onto the vLauncher background.
Settings - HDMI & VGA Input Source Press MENU on the remote control or select the setting icon next to the input source in Input Settings to launch the Settings menu. Settings include: Audio, Screen, Display, and Adjust. Audio Settings 1. Press q on the remote control and select the Audio menu. 2. Press q/p/t/u on the remote control or directly touch the option to select it. 3. Adjust the Volume, Bass, Treble, and Balance directly by touching and adjusting to adjust the option.
Screen Settings 1. Press q on the remote control and select the Screen menu. 2. Press q/p/t/u on the remote control or directly touch the option to select it. 3. Adjust your preference by touching each value directly, or with the remote . control by pressing 4. Press exit.
Display Settings 1. Press q on the remote control and select the Display menu. 2. Press q/p/t/u on the remote control or directly touch the option to select it. 3. Adjust the Brightness, Contrast, Hue, and Sharpness directly by touching and to adjust the adjusting each value, or with the remote control by pressing option. 4. Drag the blue light slider directly to adjust the blue light value. 5. Press exit.
Low Blue Light Filter and Eye Health The Blue Light Filter blocks high-energy blue light for a more comfortable viewing experience. NOTE: To meet TÜV Rheinland low blue light certification, the Display Settings must be: • Mode: Standard (Brightness and Contrast are 50) • Color Temperature: Filter • Blue light Filter: 0 Calculating Breaks When viewing screens for extended periods, it is recommended to take periodic breaks from viewing.
Eye and Neck Exercises Eye Exercises Eye exercises can help minimize eye strain. Slowly roll your eyes to the left, right, up, and down. Repeat as many times as needed. Exercises for the eyes (1) Keep the body and the head upright. Move the eyes up to look at the ceiling, then turn down to look at the floor. (2) Move the eyes le and right slowly to look at objects on the two sides. (3) Move the eyes to look at objects at the right upper direc on and then right lower direc on.
Adjust Settings - (VGA Only) 1. Press q on the remote control and select the Adjust menu. 2. Press q/p/t/u on the remote control or directly touch the option to select it. 3. Adjust your preference by touching each value directly, or with the remote . control by pressing 4. Press exit.
Settings - ViewBoard Player When the ViewBoard is in the ViewBoard Player input source, press on the remote control or tap the setting icon next to the input source in the On-Screen Display (OSD) Menu’s Input Settings to enter the Settings menu. Wireless & Network Check current network connection status, set up and manage Wi-Fi, Ethernet, Bluetooth, and VPN, and establish a Wireless hotspot. NOTE: • Wi-Fi, Wireless hotspot and Bluetooth settings will appear when LB-WIFI001(optional) has been installed.
Wi-Fi Setup and manage wireless access points. • Tap the toggle button to turn Wi-Fi On or Off. • Once On, you can: Add a Network, view Saved Networks, Refresh the network list, or view Advanced settings. • In Advanced settings, you can toggle Network notifications On or Off and view Network card info.
Ethernet Set the local network and proxy. • Tap the drop down menu to connect/disconnect the Ethernet. • You can adjust Local network and Proxy settings as well.
Wireless Hotspot Set and share my internet connection with other devices. • Tap the toggle button to turn Wireless hotspot On or Off. • Tap Set up to set the Network name, Security, and Password.
VPN Setup and manage Virtual Private Networks. To create a VPN profile: 1. Go to: Settings > Wireless & Network > VPN and tap Add VPN. 2. Key in the Name.
3. Select the VPN Type. 4. Choose to enable/disable PPP encryption (MPPE) and/or show Advanced options.
Share SAMBA The SAMBA Service provides file sharing via LAN. When the SAMBA Service is enabled, the user can explore the ViewBoard file system with a PC or mobile equipment. 1. To access, go to: Settings > Share > SAMBA. 2. Tap the toggle button to enable the SAMBA Service, then set a password if needed. 3. Ensure the ViewBoard and client equipment are connected to the same network. 4. Log in to the ViewBoard with the client equipment. Input the ViewBoard’s IP address.
5. Key in the user name and password, then select OK (if necessary). 6. After a successful log in, the ViewBoard files will be available.
Display Adjust the Wallpaper, Theme, Protection, and HDMI Out settings.
Wallpaper Users can change their wallpaper with default images (both still and live), or use their own by tapping My Photo and selecting the image file.
Protection Toggle HDCP & Copyright and Burn-in Protection Inverval On/Off, and set a Password for Screen Lock. NOTE: Burn-in Protection allows the user to program the time between a gradually darker and brighter picture in minutes to prevent screen burnin. • To set up a password for screen lock, tap Set Password and enter the desired password.
HDMI Out Adjust the HDMI Out Resolution setting. Disable/enable the display speaker when connected via HDMI Out. Item Description On The ViewBoard speaker will be muted and send 100% volume via HDMI Out. Off The volume percentage via HDMI Out will be the same as the ViewBoard speaker.
Preference View and adjust Touch, Language, Keyboard & Input, Date & Time, Boot Mode, Start up & Shut down, and Toolbar settings.
Touch Adjust Touch Settings and toggle Touch Sounds On/Off. Language Adjust and choose the preferred language from the available languages.
Keyboard & Input Method Enable/disable the visual keyboard and/or change the default input method. • Tap on Settings to adjust the advanced keyboard settings.
Date & Time Set the system time and format. Item Description Automatic Date & Time When enabled, the ViewBoard will automatically synchronize the date and time via the Internet. Time Zone Select the appropriate time zone. Time Format Choose from 12-hour or 24-hour time format. Simply toggle 24-hour format On/Off. Date Format Select from the available date formats.
Boot Mode Adjust the preferred boot up mode and set/reset a password. Item Description Normal Mode The embedded screen sharing Apps will run normally. Secured Mode The embedded screen sharing Apps will be removed. Disable Embedded OS The system will automatically reboot, and then the Embedded OS will not appear. ViewBoard Settings Access Toggle to lock/unlock the ViewBoard Settings. Password Password for Protection Modify the Boot mode and ViewBoard Settings entry password.
Startup & Shutdown Set the Startup Input, Standby Mode, EnergyStar Mode, Black Screen After Startup, Power off Reminder timer and Schedule settings. Item Description Startup Input Adjust the Startup Input preference. Display Setting when No Signal Decide what happens to the display when there is no signal for HDMI, PC, or VGA sources. Standby Mode Decide what happens when you press the Power button while the ViewBoard is On.
Toolbar Setting Adjust the Side toolbar settings.
Input Source Adjust the input source names and settings, as well as the side tool bar settings.
Rename Input Source Set labels for each input source that will be easily recognized when displayed.
Source Toggle Wake up by active source, Signal auto search, and HDMI CEC and select Input port auto switch. Item Description Wake up by Active Source The screen will turn on automatically after plugging in an HDMI cable when the screen is off. Signal Auto Search When enabled, if the current source does not have a signal, the ViewBoard will automatically search for an input source. Input Port Auto Switch The original signal will automatically switch to a new cable after it’s plugged in.
App The user can view App information and force stop, uninstall, clear data, clear cache, and clear defaults. NOTE: • Pre-loaded apps cannot be uninstalled. • Not all apps support Clear Defaults.
APP View any running or installed applications. Tap on them for more detailed information and options. • By tapping on a running application, you can see more information, stop, or report the application.
• Selecting All or Download will list all installed applications. • Tapping on any application will display further information and options.
System View and adjust Storage, Security, System Update, and About device settings.
Storage Users can check the storage status of their ViewBoard. Clone to USB Copy settings to an external USB drive.
Display ID Assign a number to remote control the display by RS-232/LAN. • To assign or change the Display ID, tap Change and input a number. NOTE: The Display ID is for RS-232 users, and the range is 01~99.
Security Review Certificate, Trusted Credential storage, and Unknown sources install settings. • Tap on Install certificate from storage to add additional certificates.
• Selecting Clear Credentials will remove all manually installed credentials. NOTE: Pre-loaded credentials cannot be cleared. • Under Trusted Credentials view and edit all trusted and installed CA certificates.
• Tapping on a credential will provide more detailed information. • Allow the installation of applications from unknown sources by selecting the box under Unknown source security. NOTE: Apps from unknown sources may not be compatible or work properly. Privacy and Copyright Protection Agree/disagree to allow the ViewBoard to collect user behavior data.
System Update The ViewBoard automatically searches for software updates whenever connected to the Internet (OTA). With just one click, users can update their version of ViewBoard software. Item Description Auto Update When the display is off, the system will automatically check for a new version. If a new version is found, the system will automatically update. After the update is complete, the system will turn off. Schedule Set the update time. Manual Update Update the software manually.
About Device Display Embedded Player information, Legal information, and Asset Tagging. • By selecting Edit, the asset information can be adjusted. • Tap on Legal information to check open source licenses.
Embedded Applications and Settings Embedded Digital Whiteboarding App Within ViewBoard, ViewSonic offers the embedded digital whiteboarding app, Whiteboard. Whiteboard Floating Bar Move the Floating Bar. Switch between presentation and preparation modes. Paste from the clipboard onto the canvas. Click to open the web browser Go to the previous canvas. 1. New Whiteboard File 2. Open File 3. Save File Go to the next canvas. Add a new canvas.
Undo Button Undo previous actions. Redo Button Redo previous actions. Page Toggle Button Select pages, sort pages, delete pages. Show or hide the current host information. Whiteboard background management menu.
ViewBoard Cast Working with ViewBoard® Cast software, the vCastReceiver app, will allow the ViewBoard® to receive vCastSender laptop screens (Windows/Mac/Chrome) and mobile (iOS/Android) users’ screens, photos, videos, annotations, and camera(s). Network Information • ViewBoard® Cast software, laptops, and mobile devices can connect to both the same subnet and across the subnet network. • Connected devices will show up under “Device List” on the same subnet connection.
Cast Sender from Windows-based, Macbook, and Chrome devices. Mac, Windows, Chrome Devices: 1. Make sure your device is connected to the same network as the ViewBoard. 2. Visit the address that is shown on the ViewBoard to download the application. 3. Launch the application and enter the PIN Code or click Device List, then click the connect icon next to the Device Name.
Cast Sender from Mobile Devices: iOS-based (iPhone, iPad) and Android OS based phone/tablet. Android/iOS: 1. Make sure your device is connected to the same network as the ViewBoard. 2. Scan the QR Code that is shown on the ViewBoard to download directly from the server, or download from the Google Play Store or the Apple Store. 3. Launch the application and select the correct Device Name and input the pin to connect. You can also directly input the pin-code displayed on the ViewBoard to connect.
Screen Recorder Capture everything that is displayed on screen in a video format. To launch the Screen Recorder application: 1. Select the Screen Recorder icon in the application drawer. 2. Tap the record icon tap the check mark. and select the preferred recording configurations. Then 3. Select Start Now and a three (3) second countdown will begin. Screen recording will begin immediately after the countdown. 4. After stopping the recording, you will be able to preview the video, save it, or discard it.
Other Default Applications vSweeper Clear unnecessary data and unwanted files. Advanced Settings can also be customized to the user’s needs.
Screen Lock Set a screen lock password and enable screen lock. NOTE: If the user forgets the password, use the remote control and press INPUT-0-2-1-4 to restore the password to default. To set a screen lock password: 1. Go to: Settings > Protection > Password for screen lock, or select the Screen Lock icon in the apps list. NOTE: If you select the Screen Lock icon and no password has been set, the below prompt will appear: 2. Select Set Password, and input a new four (4) digit password. Then select OK.
Chromium Web browser for surfing the Internet.
Folders 1. Storage Device Display Select the appropriate storage device. 2. Icons Item Description Exit Click to exit. Thumbnail Click to display file by thumbnail mode. List Click to display file by list mode. Select Click to select file. Add Folder Click to add folder. Copy Click to copy file. Paste Click to paste file. Cut Click to cut file. Delete Click to delete file. Rename Click to rename file. Cancel Click to cancel.
3.
RS-232 Protocol This document describes the hardware interface spec and software protocols of the RS-232 interface communication between ViewSonic LFD and a PC or other control units with RS-232 protocol. The protocol contains three command sections: • Set-Function • Get-Function • Remote control pass-through mode NOTE: Below, “PC” represents all the control units that can send or receive the RS-232 protocol command.
LAN Hardware Specification ViewSonic LFD communication port on the rear side: 1. Connector type: 8P8C RJ45 2.
Protocol Set-Function Listing The PC can control the Display for specific actions. The Set-Function command allows you to control the Display behavior at a remote site through the RS-232 port. The Set-Function packet format consists of 9 bytes. Set-Function Description: Length: Total Byte of Message excluding “CR” LFD ID Identification for each of Display (01~98; default is 01) ID “99” means to apply the set command for all connected displays. Under such circumstances, only ID#1 display has to reply.
Example 1: Set Brightness as 76 for Display (#02) and this command is valid Send (Hex Format) Name Length Hex ID 0x30 0x32 0x38 Command Type Command Value1 Value2 Value3 0x73 0x24 0x30 0x37 0x36 CR 0x0D Reply (Hex Format) Name Length Hex 0x34 ID 0x30 0x32 Command Type CR 0x2B 0x0D Example 2: Set Brightness as 75 for Display (#02) and this command is NOT valid Send (Hex Format) Name Length Hex 0x38 ID 0x30 0x32 Command Type Command Value1 Value2 Value3 0x73 0x24 0x30 0x37 Reply (H
Set-Function Table A. Basic Function Set Function Length ID Command Type (ASCII) Power on *3.2.1/ off (standby) 8 s Command Code (ASCII) ! Code (Hex) 21 Value Range (Three ASCII bytes) 000: STBY 001: ON 004: HDMI1 014: HDMI2 024: HDMI 006: VGA Input Select 8 s “ 22 Comments 007: Slot-in PC (OPS) 009: DP 019: Type-C *3.2.4 1. The Power-on via LAN control may works only under specific mode. To see display UG for details. *3.1.1 2. “WOL by MAC address” may available as alternative.*3.2.1 1.
Set Function Length ID Command Number *3.1.1 Key Pad *3.1.1 8 8 s s Command @ A Value Range 40 000~009 41 000: UP 001: DOWN 002: LEFT 003: RIGHT 004: ENTER 005: INPUT 006: MENU/(EXIT) 007: EXIT Comments Remote Control 8 s B 42 000: Disable 001: Enable 002: Pass through Disable: RCU will be no function Enabled: RCU controls normally Pass through: Display will bypass the RC code to connected device via the RS-232 port, but not react itself.
B. Optional Function Set Function Length ID Command Command Type (ASCII) Code (ASCII) Value Range Code (Hex) (Three ASCII bytes) Contrast 8 s # 23 000 ~ 100 Sharpness 8 s % 25 000 ~ 100 Color 8 s & 26 000 ~ 100 Tint 8 s ‘ 27 000 ~ 100 Backlight On_Off 8 s ( 29 000: Off 001: On *3.2.3 Color mode 8 s ) 29 000: Normal 001: Warm 002: Cold 003: Personal Freeze On_Off *3.2.5 8 s * 2A 000: Off 001: On Bass 8 s .
Appendix Specifications Item Model Category P/N. IFP6552-1A IFP6552-1B No. Screen Size IFP7552-1A IFP7552-1B IFP8652-1A IFP8652-1B VS18373 VS18374 VS18375 65.5” 75.5” 3 x HDMI 1 x VGA 1 x DisplayPort 1 x USB Type-C 1 x Audio In 1 x LAN (RJ45) 4 x USB Type-A (3.0) 1 x USB Type-A (2.0) 1 x HDMI 1 x Earphone 1 x SPDIF 2 x USB Type-B 85.
Display Modes VGA Mode Resolution 640 x 480 720 x 400 800 x 600 832 x 624 1024 x 768 1280 x 1024 1600 x 1200 1920 x 1080 1920 x 1200 Refresh Rate (@) 60Hz, 72Hz, 75Hz 85Hz 56Hz, 60Hz, 72Hz, 75Hz 75Hz 60Hz, 70Hz, 75Hz 60Hz, 75Hz 60Hz 60Hz 60Hz HDMI/DisplayPort/Type-C Mode Resolution 640 x 480 720 x 400 800 x 600 832 x 624 1024 x 768 1280 x 1024 1600 x 1200 1920 x 1080 1920 x 1200 3840 x 2160 Refresh Rate (@) 60Hz, 72Hz, 75Hz 85Hz 56Hz, 60Hz, 72Hz, 75Hz 75Hz 60Hz, 70Hz, 75Hz 60Hz, 75Hz 60Hz 60Hz 60Hz 2
Troubleshooting This section describes some common problems that you may experience when using the ViewBoard. Problem or Issue Remote Control is not working Possible Solutions 1. Check whether something is obstructing the display’s remote control receiver. 2. Check whether the batteries in the remote control are installed correctly. 3. Check whether the batteries need to be replaced. 1. Check whether Sleep mode is enabled. The unit turns off unexpectedly 2. Check if there is a power outage in your area.
Touch Function Problem or Issue Possible Solutions 1. Check that drivers are installed correctly. Touch function does not work 2. Reinstall driver(s). 3. Check setup and align it. 4. Check whether the touch pen is working properly. Video Not Working Properly Problem or Issue Possible Solutions 1. Check the Power status. No picture/ No sound 2. Check the signal cable. 3. Check that the internal PC is installed correctly. Picture is unclear or cuts in and out Poor picture 1. Check the signal cable.
Maintenance General Precautions • Make sure the device is turned off and the power cable is unplugged from the power outlet. • Never spray or pour any liquid directly onto the screen or case. • Handle the device with care, as a darker-colored device, if scuffed, may show marks more clearly than a lighter-colored device. • Do not use the system continuously for long periods of time. Cleaning the Screen • Wipe the screen with a clean, soft, lint-free cloth. This removes dust and other particles.
Regulatory and Service Information Compliance Information This section addresses all connected requirements and statements regarding regulations. Confirmed corresponding applications shall refer to nameplate labels and relevant markings on the unit. FCC Compliance Statement This device complies with part 15 of FCC Rules.
The following information is only for EU-member states: The mark shown to the right is in compliance with the Waste Electrical and Electronic Equipment Directive 2012/19/EU (WEEE). The mark indicates the requirement NOT to dispose of the equipment as unsorted municipal waste, but use the return and collection systems according to local law.
ENERGY STAR® statement ENERGY STAR® is a U.S. Environmental Protection Agency voluntary program that helps businesses and individuals save money and protect our climate through superior energy efficiency. Products that earn the ENERGY STAR® prevent greenhouse gas emissions by meeting strict energy efficiency criteria or requirements set by the U.S. Environmental Protection Agency.
Copyright Information Copyright© ViewSonic® Corporation, 2021. All rights reserved. Macintosh and Power Macintosh are registered trademarks of Apple Inc. Microsoft, Windows, and the Windows logo are registered trademarks of Microsoft Corporation in the United States and other countries. ViewSonic®, the three birds logo, OnView, ViewMatch, and ViewMeter are registered trademarks of ViewSonic® Corporation. VESA is a registered trademark of the Video Electronics Standards Association.
Customer Service For technical support or product service, see the table below or contact your reseller. NOTE: You will need the product’s serial number. Country/ Region Website Country/ Region Website Asia Pacific & Africa Australia www.viewsonic.com/au/ Bangladesh www.viewsonic.com/bd/ 中国 (China) www.viewsonic.com.cn 香港 (繁體中文) www.viewsonic.com/hk/ Hong Kong (English) www.viewsonic.com/hk-en/ India www.viewsonic.com/in/ Indonesia www.viewsonic.com/id/ Israel www.viewsonic.
Limited Warranty ViewSonic® Smart White Board What the warranty covers: ViewSonic® warrants its products to be free from defects in material and workmanship during the warranty period. If a product proves to be defective in material or workmanship during the warranty period, ViewSonic® will, at its sole option, and as your sole remedy, repair or replace the product with a similar product. Replacement Product or parts may include remanufactured or refurbished parts or components.
• Damage caused by static (non-moving) images displayed for lengthy periods of time (also referred to as image burn-in). • Software - Any third-party software included with the product or installed by the customer. • Hardware/Accessories/Parts/Components – Installation of any unauthorized hardware, accessories, consumable parts or components (e.g. Projector Lamps). • Damage to, or abuse of, the coating on the surface of the display through inappropriate cleaning as described in the product User Guide.
Exclusion of damages: ViewSonic’s liability is limited to the cost of repair or replacement of the product. ViewSonic® shall not be liable for: • Damage to other property caused by any defects in the product, damages based upon inconvenience, loss of use of the product, loss of time, loss of profits, loss of business opportunity, loss of goodwill, interference with business relationships, or other commercial loss, even if advised of the possibility of such damages.
Mexico Limited Warranty ViewSonic® Smart White Board What the warranty covers: ViewSonic® warrants its products to be free from defects in material and workmanship, under normal use, during the warranty period. If a product proves to be defective in material or workmanship during the warranty period, ViewSonic® will, at its sole option, repair or replace the product with a like product. Replacement product or parts may include remanufactured or refurbished parts or components & accessories.
How to get service: For information about receiving service under warranty, contact ViewSonic® Customer Support (Please refer to the attached “Customer Service” page). You will need to provide your product’s serial number, so please record the product information in the space provided below on your purchase for your future use. Please retain your receipt of proof of purchase to support your warranty claim.
Contact Information for Sales & Authorized Service (Centro Autorizado de Servicio) within Mexico: Name, address, of manufacturer and importers: México, Av. de la Palma #8 Piso 2 Despacho 203, Corporativo Interpalmas, Col. San Fernando Huixquilucan, Estado de México Tel: (55) 3605-1099 http://www.viewsonic.com/la/soporte/index.htm NÚMERO GRATIS DE ASISTENCIA TÉCNICA PARA TODO MÉXICO: 001.866.823.2004 Hermosillo: Distribuciones y Servicios Computacionales SA de CV. Calle Juarez 284 local 2 Col. Bugambilias C.
Process Color C0 M91 Y72 K24 Process Color C0 M0 Y0 K100 Process Color C0 M91 Y72 K24 Spot Color Pantone Black C Spot Color Pantone 187 C
