Product Warranty

LIMITED WARRANTY FOR UNLIT ARTIFICIAL TREES
Vickerman warrants its trees against manufacturer-only defects in material or workmanship for a period of
ten (10) years. Please read this warranty thoroughly and familiarize yourself with its restrictions and
requirements. . Warranty only covers trees purchased new and sealed in their original carton. Please read
this warranty thoroughly and familiarize yourself with its restrictions and requirements.
Manufacturer defective parts will be repaired or replaced – proof of purchase absolutely required. Tree is
not for outdoor use (unless specifically stated as such on the product). Keep away from heat and moisture.
This limited warranty does not cover damage resulting from accident, misuse, abuse, negligence, or normal
wear – in these cases, parts can be purchased at a reasonable fee plus shipping charges.
At the discretion of Vickerman Company, you may either receive a replacement part or be instructed as to
which part(s) to ship prepaid to Vickerman Company for our inspection and determination and / or possible
repair. All items/parts sent to Vickerman must be packed in an appropriate sized and sturdy carton. Proper
packing of item is essential. Vickerman is not responsible for damage to items in route to Vickerman.
Replacement or repair as provided by this limited warranty is our exclusive remedy to the consumer
and does not place Vickerman Company liable for any incidental or consequential damages. All arbitration
is handled in the state of Minnesota.
Warranty Service:
Send to:
Vickerman Company
Attn: Customer Service Department
675 Tacoma Blvd
NYA, MN 55368
800-847-8606