Frequently Asked Questions
keyboard, you can generate your entire password as a HEX code at
the following website: www.venta-luftwaescher.de
Now enter your generated HEX code into the “PSK” eld (HEX input
mode) and conrm it with the ENTER key. Under “Access”, select the
internet access privileges you desire.
I CAN‘T FIND A WIFI NETWORK?
Check that your WiFi network is switched on. Usually an LED with
the designation WiFi or WiFi glows on the router.
Check if your WiFi network is set to „visible“ in the router. In the
“Select network” eld, enter the WiFi network name that you know
or that is indicated on the back of the router. Then select WPA2/PSK
encryption and enter the WiFi -key (either the known key or the one
on the back of the router).
Does your router support the 802.11a/b/g or n standard? This can
only be specied via the type of the router (technical data), LW WiFi
only supports 802.11a/b/g/n.
WHY DO I NEED THE VENTA APP?
The device functions can be expanded and controlled with the help
of the Venta app.
WHERE CAN I DOWNLOAD THE VENTA APP?
The Venta app is available for smartphones and tablets.
You can download the Venta app at the following website:
www.venta-luftwaescher.de
Then follow the instructions on your smartphone/tablet screen.
When a connection is being established between the app and the
device, a signal tone is emitted. Now conrm connection establish-
ment to your smartphone/tablet on your device.
MY VENTA APP ISN‘T WORKING. WHAT CAN I DO?
Uninstall the previously downloaded version and then download the
Venta app again. Contact the Venta customer service department.
I CAN‘T FIND MY PROBLEM AND/OR MY QUESTION. WHAT CAN I DO?
Please contact VENTA‘s customer service department or visit
www.venta-luftwaescher.de.
© 2017/10
INDOOR AIR EXPERTS SINCE 1981
FREQUENTLY ASKED QUESTIONS
Regarding the optimal use of the Venta Venta Airwashers LW60T, LW60T WIFI, LW62T WIFI and LW62 WIFI.