Warranty

10-year Hail breakage warranty
Hail breakage warranty for
VELUX skylights with Clean,
Quiet & Safe glass only
For a period of ten (10) years from the date of purchase
after January 1, 2014, VELUX warrants to the end-user
(a)
that VELUX Skylights with Clean, Quiet and Safe glass
only
(b)
will not crack or break because of hail. If VELUX, (i)
verifies that the Clean, Quiet and Safe glass on any VELUX
Skylight subject to this Limited Warranty is cracked or
broken as a result of hail, and (ii) confirms the occurrence of
hail from the National Weather Service for the appropriate
location of original installation, VELUX will, at its option: (1)
provide a replacement pane delivered free of charge to the
original point of purchase or to the end-user, (2) provide a
replacement skylight with an insulated pane delivered free of
charge to the original point of purchase or to the end-user, or
(3) refund to the end-user the original purchase price of the
VELUX skylight in question paid by the end-user.
What is not covered
This limited warranty for the VELUX Clean, Quiet and Safe
glass excludes the following: (1) reinstallation labor or other
consequential damages, and (2) dents, cosmetic, superficial
or other damages that do not inhibit the reasonable
operation or serviceability of the skylight in which the
VELUX Clean, Quiet and Safe glass is installed. This limited
warranty applies solely to cracks or breaks to the VELUX
Clean, Quiet and Safe glass only specifically caused by hail
and not by any other cause of damage to the glass or skylight
as verified by VELUX.
This warranty gives you specific legal rights, and you may
also have other rights, which vary from State to State.
10-year limited warranty
(a) End-user means the natural or legal entity or person who owns the product and has
not acquired it with a view to reselling or installing it in the course of a business.
(b) Clean, Quiet and Safe glass was introduced by VELUX in January 2014 and carries
the glazing code 04d, 06d, 07d, 08d, 10d and can be found on VELUX skylights.