User Manual

67
10 Diagnostics and service
VEGAFLEX 82 • 4 … 20 mA/HART two-wire
44222-EN-130823
Measurement error during emptying
Fault description Error pattern Cause Rectication
7. Measured value re-
mains unchanged in
the close range during
emptying
Level
time
0
– False echo larger than the level
echo
– Level echo too small
– Eliminate false signals in the
close range
– Remove contamination on the
probe. After having removed
the source of the false signals,
the false signal suppression
must be deleted.
– Carry out a new false signal
suppression
8. Measured value re-
mains reproducible
in one position during
emptying
Level
time
0
– Stored false signals in this
position are larger than the
level echo
– Delete false signal memory
– Carry out a new false signal
suppression
Depending on the reason for the fault and the measures taken, the
steps described in chapter "Setup" must be carried out again or must
be checked for plausibility and completeness.
Should these measures not be successful, please call in urgent cases
the VEGA service hotline under the phone no. [phone].
The hotline is also available outside normal working hours, seven
days a week around the clock.
Since we oer this service worldwide, the support is provided in
English. The service itself is free of charge, the only costs involved are
the normal call charges.
10.5 Exchanging the electronics module
If the electronics module is defective, it can be replaced by the user.
With SIL qualied instrument, only a respective electronics module
with SIL qualication must be used.
In Ex applications only one instrument and one electronics module
with respective Ex approval may be used.
If there is no electronics module available on site, the electronics
module can be ordered through the agency serving you. The electron-
ics modules are adapted to the respective sensor and dier in signal
output or voltage supply.
The new electronics module must be loaded with the default settings
of the sensor. These are the options:
•
In the factory
•
Or on site by the user
In both cases, the serial number of the sensor is needed. The serial
numbers are stated on the type label of the instrument, on the inside
of the housing as well as on the delivery note.
When loading on site, rst of all the order data must be downloaded
from the Internet (see operating instructions manual "Electronics
module").
Reaction after fault recti-
cation
24 hour service hotline