Warranty

WARRANTY POLICY
Lifegard Aquatics warrants the original purchaser of the product against
defective material and workmanship under normal use, for a period of
1 year from the date of purchase. Replacement liability in all events is
limited to the replacing or repairing at Lifegard Aquatics sole discretion
of any part or parts, which are defective in material or workmanship.
Proof of purchase is required on all claims in the form of invoice copy,
sales ticket, etc.
Application: Warranty covers only properly installed and maintained
units.
Installation and/or Removal Charges: Warranty does not cover any
costs associated with the installation or removal of products subject to
warranty claims.
Disposition: Lifegard will make a good-faith effort for prompt disposition
regarding any item in warranty, which proves to be defective. If products
were damaged in transit, please file a claim with the carrier.
Disclaimer: Lifegard Aquatics will not be liable for any labor cost of
removing or replacing component parts. This shall be the responsibility
of the original purchaser, as will be the shipping charge to Lifegard
Aquatics facility. Any oral statements about the product made by the
seller, the manufacturer, the representatives or any other parties, do not
constitute warranties, should not be relied upon by the user, and are not
part of the contract for sale. Seller's and manufacturer's only obligation
and buyer's and user's only remedy, shall be for the manufacturer to
either replace and/or repair at the manufacturer's sole discretion the
Lifegard product as described above. Neither seller nor the manufacturer
shall be liable for any injury, loss or damage, direct, incidental or
consequential (including, but not limited to, incidental or consequential
damages for lost profits, lost sales, injury to person or property, or
any other incidental or consequential loss), arising from any cause
whatsoever, no matter whether based upon warranty, contract, negligence
or other misuse, and the buyer and user agree that no other remedy
shall be available to them. Damage or failure of any part of a unit
covered by this warranty, which results from causes directly, or indirectly
connected with the installation, operation, environment, use or willful
abuse, including without limitations, improper repackaging and damage
incurred in shipping is not covered by this warranty. Unless state law
provides otherwise, the manufacturer will only be responsible for repair
or replacement of any of its products or parts that are found to be
defective, and will not bear any cost of any incidental or consequential
damages arising out of the occurrence of such defect. Before using, the
buyer and user shall determine the suitability of the product for the
intended use, and assumes all risk and liability whatsoever in connection
herewith. The warranty and remedy described in this limited warranty is
an EXCLUSIVE warranty and remedy. IN LIEU of any other warranty or
remedy, expressed or implied, which other warranties and remedies are
hereby expressly EXCLUDED, including but not limited to any implied
warranty of MERCHANTABILITY OR FITNESS FOR A PARTICULAR
PURPOSE. This Warranty gives buyer and user specific legal rights, and
buyer and user may also have other rights that vary from state to state.
Some states do not allow the exclusion or limitations of incidental or
consequential damages, so the above limitation or exclusion may not
apply to you.
• Warranty period starts from date of purchase and must be validated
with copy of original purchase receipt.
• Warranty requests by phone will not be honored.
• Warranty items returned without copy of original purchase receipt will
not be honored.
• Products purchased from eBay, craigslist, etc cannot be honored
for warranty unless returned through original purchaser with proof
of purchase.
• All items must first be returned to Lifegard Aquatics for inspection,
evaluation, and processing to determine if product qualifies for
warranty replacement or repair. No warranty (repair, replacement, or
credit) will be issued prior to inspection of product. Please contact us
first for warranty assistance. Many times the product can be
repaired without the cost and time involved in sending it back to
us. If absolutely necessary, return product freight prepaid to the
following address for warranty evaluation and processing.
Lifegard Aquatics , 16301 Carmenita Road, Cerritos, CA 90703
Tel [phone] • Fax [phone]
Email: [e-mail]
• 3 year warranty from date of purchase on
Quiet One Pump Motors Only.
• 60 day warranty from date of purchase on
Shafts and Impellers for All Types of Pumps .
• 60 day warranty from date of purchase on all Ultraviolet Bulbs.
• 60 day warranty from date of purchase on all Test Strips.
• 1 year warranty from date of purchase on All Other Products
including PG Pumps, LED Lights, Heater