XVR Digital Video Recorder User Manual model no. XVR16-120-X XVR16-60-X XVR4-120-X Please carefully read these instructions before using this product. Save this manual for future use.
Surveillix™ XVR User Guide Manual Edition 27812AC – FEBRUARY 2007 Printed in USA No part of this documentation may be reproduced in any means, electronic or mechanical, for any purpose, except as expressed in the Software License Agreement. Toshiba shall not be liable for technical or editorial errors or omissions contained herein. The information in this document is subject to change without notice. THE INFORMATION IN THIS PUBLICATION IS PROVIDED “AS IS” WITHOUT WARRANTY OF ANY KIND.
LIMITED WARRANTY DIGITAL VIDEO RECORDER The Imaging Systems Division of Toshiba America Information Systems, Inc. ("ISD") makes the following limited warranties. These limited warranties extend to the Original End-User ("You[r]"). Limited Two (2) Year Warranty of Labor and Parts The Imaging Systems Division of Toshiba America Information Systems warrants this product and parts against defects in material or workmanship for a period of two years from the date of original retail purchase by the end-user.
IMPORTANT SAFEGUARDS iv 1. Read Owner’s Manual – After unpacking this product, read the owner’s manual carefully, and follow all the operating and other instruction 2. Power Sources – This product should be operated only from the type of power source indicated on the label. If not sure of the type of power supply to your home or business, consult product dealer or local power company 3.
IMPORTANT SAFEGUARDS, continued 15. Damage Requiring Service – Unplug the unit from the outlet and refer servicing to qualified service personnel under the following conditions: When the power-supply cord or plug is damaged. If liquid has been spilled, or objects have fallen into the unit. If the unit has been exposed to rain or water. If the unit does not operate normally by following the operating instructions.
NOTES ON CLEANING Use a soft dry cloth for cleaning. For stubborn dirt, soak the cloth in a weak detergent solution, wring well and wipe. Use a dry cloth to wipe it dry. Do not use any type of solvent, such as thinner and benzene, as they may damage the surface of the XVR unit. If using a chemical saturated cloth to clean the unit, follow that product’s instructions. NOTES ON MAINTENANCE This XVR unit is designed to last for long periods of time.
WARNING TO REDUCE THE RISK OF ELECTRICAL SHOCK, DO NOT EXPOSE THIS APPLIANCE TO RAIN OR MOISTURE. DANGEROUS HIGH VOLTAGES ARE PRESENT INSIDE THE ENCLOSURE. DO NOT OPEN THE CABINET. REFER SERVICING TO QUALIFIED PERSONNEL ONLY. CAUTION CAUTION RISK OF ELECTRIC SHOCK DO NOT OPEN CAUTION: TO REDUCE THE RISK OF ELECTRIC SHOCK, DO NOT REMOVE COVER (OR BACK). NO USER-SERVICEABLE PARTS INSIDE. REFER SERVICING TO QUALIFIED SERVICE PERSONNEL.
RACK MOUNT INSTRUCTIONS Elevated Operating Ambient – If installed in a closed or multi-unit rack assembly, the operating ambient temperature of the rack environment may be greater than room ambient. Therefore, consideration should be given to installing the equipment in an environment compatible with the maximum ambient temperature (Tma) specified by the manufacturer.
ix
x
Table of Contents PREFACE................................................................................................................................................................................. 1 About this Guide ................................................................................................................................................................ 1 Technician Notes ..............................................................................................................
Frame Setup Overview .................................................................................................................................................... 36 Frame Setup (4 Channel).............................................................................................................................................. 36 Frame Setup (16 Channel)............................................................................................................................................
Performing a Preview Search........................................................................................................................................ 65 Graphic Search................................................................................................................................................................. 66 Performing a Graphic Search........................................................................................................................................
Configuring the XVR............................................................................................................................................... 101 Configuring the Server for Remote Connection...................................................................................................... 101 Access Remote Connection ................................................................................................................................... 101 digital verifier Overview........
xv
xvi
PREFACE ABOUT THIS GUIDE This manual is a setup and maintenance guide that can be used for reference when setting up the XVR unit and for troubleshooting when a problem occurs. Only authorized personnel should attempt to repair this unit. Toshiba reserves the right to make changes to the XVR units represented by this manual without notice.
INTRODUCTION PRODUCT DESCRIPTION A Surveillix XVR is simply a server that performs as a High Definition Digital Recorder. By utilizing the many features of a computer, including processing power, storage capacity, graphics compression, and security features, the XVR unit is more powerful than the analog recorders of the past. The Surveillix XVR server software comes pre-configured for fast and seamless integration within your existing IT infrastructure.
FEATURES Toshiba’s Surveillix XVRs include the following new features: • Optimized and Designed for Microsoft® Windows XP Embedded® • Supports up to 4 Relay Outputs on Alarm Activation • Supports up to 16 Sensor Inputs for Alarm Control • Remote System Operation & Configuration • Supports Multiple Simultaneous Remote Connections • PAN / TILT / ZOOM Controls • Simultaneous Video Search, Playback and Backup • Video Indexes for Easy Searching • Multiple Levels of Security Access • Up to 16 L
4
CONTROLS AND CONNECTIONS This chapter includes the following information: • Input / Output Connector Locations • Front Panel Controls and LEDs • Rear Panel Connectors 5
SYSTEM SPECIFICATIONS Surveillix™ state-of-the-art High Definition Digital Recorders are housed in a high performance and versatile 4U Rack-Mount case allowing easy storage of multiple XVRs for enterprise applications.
FRONT PANEL CONTROLS AND LEDS The front panel of the XVR unit contains the devices that will be commonly used for data removal, retrieval, and backup replacement.
REAR PANEL CONNECTORS The rear panel of the XVR unit contains the connectors used to attach cameras, sensors, and relays to the XVR.
4 Channel 1 BNC Connectors for Video Input 10 USB Ports 2 Serial Input to connect Audio and Spot Monitor Cable 11 RJ-45 Network Jack 3 Cooling Fan 12 Audio Line In (not used) 4 IEEE AC Power Connector 13 Audio Speaker Out 5 PS/2 Mouse Input 14 Audio Microphone In (not used) 6 PS/2 Keyboard Input 15 RS-485 Interface 7 DB-9 Serial Input 1 16 Sensor Inputs / Relay Outputs 8 LPT Parallel Printer Port 17 Power Switch 9 DB-9 Serial Input 2 9
10
GETTING STARTED This chapter includes the following information: • Included Components • Setting the XVR Hardware • Optional Components 11
IDENTIFYING INCLUDED COMPONENTS Surveillix™ XVRs come with a mouse, keyboard and selected software and cables. Identify the following components to make sure everything has been properly included with the new XVR unit. If any of the following items are missing, contact the dealer to arrange a replacement.
OPTIONAL COMPONENTS To fully utilize the XVR unit’s potential; several optional Surveillix components are listed below. Contact the dealer for more information. 1 GB-NIC Gigabit Network Card Increase data transfer rate with a faster network card 2 NP-FM56USB 56K External Modem This 56K modem allows the user to connect the XVR to a standard phone line. Using this modem, either connect the unit to the Internet or allow a direct XVR to computer connection.
KEYBOARD SETUP To attach the keyboard to the XVR unit, plug the end of the Keyboard into the keyboard PS/2 Port located on the back of the machine. The keyboard PS/2 Port can be identified by the purple color. Refer to the Rear Panel Connectors diagram for more information. KEYBOARD AND MOUSE SETUP To attach the mouse to the XVR unit, plug the end of the mouse into the mouse PS/2 Port located on the back of the machine. The mouse PS/2 Port can be identified by the green color.
MONITOR SETUP The XVR may have one or both of the following connections available for monitors which can be used individually or in tandem. SVGA Output To VGA Monitor. S-Video Output To TV/VCR. Attach the monitor or monitors to the rear of the XVR unit using the cable supplied by the monitor manufacturer. Refer to the monitor manual for detailed information on how to setup and use it.
CONNECTING A VIDEO SOURCE TO THE XVR There are different types of Video Sources that can be plugged into the XVR unit including DVD players, VHS players, and CCTV Cameras. The back of the XVR unit contains up to 16 video inputs depending on the XVR model. The connectors use the BNC standard. 16 Channel XVR 4-Channel XVR The video inputs are RG-53 BNC connectors. Plug one end into the video source (DVD, Camera, etc.) and plug the other end into the desired BNC input on the XVR unit.
CONNECTING SENSORS TO THE XVR Each XVR unit may have up to 16 Sensor inputs. These inputs can be used with devices such as infrared devices, motion device, glass breakage alarms, door and window trips, and many more. The Sensors can be set to Normally Open or Normally Closed inside the software. There are 4 Common Grounds (-) and 16 sensor inputs (+). There is no power supplied to the ports so an external power supply must be used if power is necessary.
CONNECTING CONTROL OUTPUTS TO THE XVR Each XVR unit may have up to 4 Control Outputs. These outputs can be used to trigger devices such as Sirens, Phone Dialers, Lights, and any other relay activated device. There is no power supplied to the ports. Use an external power supply if necessary. 16 Channel Siren, Alarm, Outside Relays (+) (-) External Power Supply (DC 12V) 4 Channel Siren, Alarm, Outside Relays (+) External Power Supply (DC 12V) (-) Use 12V, below 300mA.
LOOPING OUTPUTS The 16 Channel XVR unit may have up to 16 Looping outputs. Depending on the destination of the outputs, each output may have to be terminated. The outputs are located on the BNC Connector Cable. Attach the cable to the input for the BNC Connector Cable highlighted below. The Video inputs are RJ-59 BNC connectors. Make sure there is a video source connected to the input and then connect a cable to the Channel Out.
CONNECTING A PTZ CAMERA Setting up a PTZ Camera is simple. The XVR unit comes preassembled with an internal PTZ adapter. The cabling may be run up to 4,000 ft using 22 Gauge Twisted Pair. It is important to understand how the PTZ connects to the XVR. The XVR outputs an RS-232 signal and converts in to an RS-422/485 signal which is then sent to the PTZ camera. Attaching the RS-485 Adapter 1. Locate the PTZ adapter cable. 2. Connect the two wires of the PTZ adapter to the PTZ camera.
21
22
XVR BASICS This chapter includes the following information: • Exporting Settings • Becoming familiar with the Display screen • Defining Screen Divisions 23
EXPORTING XVR SETTINGS Exporting XVR settings can help configure multiple DVRs quickly or reconfigure a unit that has failed. Some things must be kept in mind when using this feature. You cannot use this function on: • XVRs that are different models. • When upgrading from certain software versions. You cannot use this feature when upgrading from v1.x to v2.x 1. Exit to Windows by clicking the Exit Button on the Main Display Screen and selecting Restart in Windows Mode.
DISPLAY SCREEN Each time the XVR is started, the program defaults to the Display screen. The following diagram outlines the buttons and features used on the Display screen. You should become familiar with these options as this is the screen that will be displayed the majority of the time. 1 Search Opens the Video Search Display. 2 Backup Displays the Backup Center Window. 3 PTZ Opens the Pan / Tilt / Zoom Controller 4 Setup Displays Setup Menu, from which all customizable settings can be edited.
CAMERA VIEW The Camera status for each camera is displayed next to the Camera number (or name) on the Video Display Area. The following are INSTANT 26 1 Camera Number and Name Displays the camera number and the custom name given to the camera. 2 Recording Status Displays the current recording status of the camera using symbols. 3 Special Recording Displays text relating to the type of recording that is occurring.
RECORDING STATUS INDICATOR The camera status for each camera is displayed in the upper right corner on the Video Display Area. The following are the different states for each camera: Recording Displayed when the camera is currently being recorded to the XVR unit. Motion Detection Displayed when a camera (set up for motion detection) detects motion. Display Displayed when the camera is currently not being recorded to the XVR unit. There are two types of XVR Special Recording.
SCREEN DIVISION MENU The Screen Division Menu allows you to view cameras in groups such as two by two, three by three and four by four. The button options are shown below. 1st Four Cameras View – Displays cameras 1-4 in the Video Display Area. To return to a different Multi-Camera View, select a different Screen Division option from the Screen Division Menu. 2nd Four Cameras View – Displays cameras 5-8 in the Video Display Area.
29
30
SETUP OPTIONS This chapter includes the following information: • Setup Overview • Channels • Color • Schedule • Speed • Motion Detect • Password • Pan/Tilt • Audio 31
SETUP OVERVIEW The Setup options allow you to optimize your XVR unit by adjusting things like camera names, reboot schedules, recording schedules and more. It is extremely important that you setup your XVR correctly for several reasons. • Recording Schedules – By optimizing the recording schedule you can increase the amount of pertinent recorded video that is saved on the XVR and keep it longer.
CAMERA SETUP 1 Name Accepts a user defined name for the selected camera 2 Bright Adjusts the Brightness of the selected camera. 3 Hue Adjusts the Hue of the selected camera. 4 Contrast Adjusts the Contrast of the selected camera. 5 Adjust Default Adjusts the color settings for the selected camera back to the System default. 6 Adjust All Default Adjusts the color settings for ALL cameras to the System default. 7 Apply to all Channels Applies current settings to all camera channels.
MOTION SETUP The XVR unit allows the user to adjust several different Motion Settings and create motion detection areas. 34 1 Beep on Detect When motion is detected an alarm sounds. 2 Full Screen Pop-Up When motion is detected, the camera displays in full screen mode. 3 Clear Clears all Motion Regions on the selected camera. 4 Apply to all Channels Applies the current motion regions to all camera channels 5 Sensitivity Adjusts the sensitivity within the designated Motion Area.
Create a Motion Area 1. Place the mouse pointer at the upper left hand corner of the area to designate, click and hold down the left mouse button, drag the mouse. Let go of the button when the Motion Area is the size desired. 2. Create up to five Motion Regions per camera. Resize and move them by dragging the sides and corners of the Motion Area. Activating an Alarm on a Motion Event 1. In the Motion Setup window, select a camera to edit from the drop down menu 2. Create a motion area. 3.
FRAME SETUP OVERVIEW The Frame Setup Menu allows configuration of the PPS, resolution, quality, and sensitivity of camera channels. When configuring the PPS sliders the BLUE slider represents the PPS the XVR will record during intensive recording and have available for transmitting to remotely connected systems. The RED slider represents the PPS that will be recorded by the XVR under normal recording conditions. The total PPS of all blue sliders may not exceed the recording PPS of the XVR unit.
Frame Setup (16 Channel) 1 Video Format Displays the Video Format (NTSC/PAL). 2 Camera Number Adjust the recorded Pictures Per Second by sliding the bar to the left and right. 3 Number of Frames Displays the number of frames that are selected for each camera. 4 Set Default Resets all camera settings to their default values. 5 Frame Select Adjusts the frames for each camera.
38
SCHEDULE SETUP Recording Schedule The Recording Schedule Window allows the user to create different recording schedules based on the day, time, and type of recording desired. In addition, this window contains the System Restart options that allow the user to perform basic system maintenance by automatically scheduling the XVR to restart periodically. 1 Day of the Week Selects the day of the week for the schedule being made. 2 Day Selection Mode Choose between Single Day and Multi Day Selection.
Sensor Schedule The sensors will supersede all other types of recording modes (Motion, Continuous, No Recording). Regardless of the recording schedule of a particular camera, if a sensor event occurs the associated cameras will begin recording as a Sensor Event. Sensor Recordings will be flagged and searchable using the Index Search Mode. Cameras are associated to sensors in the Camera Setup Menu.
Create a Recording Schedule 1. Select a day to begin creating the schedule for -or- Select the Day Selection Mode Button, enabling Multi Day Selection, to create the same schedule for multiple days. 2. Highlight the Time-Blocks within the Recording Schedule Window for the camera(s) selected to schedule. Once the desired Time-Blocks are highlighted, click a Recording Mode Button.
Special Day Schedule The user can create days that have a unique recording schedule. If necessary create these on days that are ‘not typical’ such as Holidays, Special Events, etc. 1 Special Day Schedule Displays the current saved Special Days. 2 Special Day Mode Enters / Exits the Special Day Mode. Once in Special Day Mode you can create, edit and delete Special Days. 3 Save Special Day Saves the selected Special Day Schedule. 4 Delete Special Day Deletes the selected Special Day Schedule.
SYSTEM RESTART SETUP System Restart Setup allows the user to define a schedule wherein the XVR automatically restarts according to specified parameters. 1 Day of the Week Displays the day for the settings being adjusted. 2 Enable Enables the XVR to shut down the computer at the time specified. This option alone does NOT restart the XVR, it just turns it off. 3 Restart / OFF Enables the XVR to restart itself once it has been shut down.
ALARM SETUP The Sensor and Output Window allows you to enable, disable and configure Sensors and Control Outputs. 44 1 Type Selects whether the Sensor will be Normally Open (NO) or Normally Closed (NC). 2 Delay Adjusts the amount of time (in seconds) to ignore the sensor if it is continuously activated. 3 Relay Selects the Control Output to activate once the Sensor has been tripped. Users can select multiple Control Outputs by placing a comma between numbers.
GENERAL SETUP 1 Video Loss Alarm Allows you to customize the settings in the event of video loss 2 Voice Warning Select a custom sound to play when a Motion or Sensor Event occur. 3 Intensive Recording Enables increased resolution and pictures per second on a Motion or Sensor Event. 4 Beep on Login Fail Enables the XVR to beep continuously in response to a failed login attempt. Only an authorized login will stop the beeping.
Voice Warning The XVR unit allows users to play a sound file when either a Motion event or Sensor event occur. This file can be a custom created sound file that is unique to the application. The selected WAV file is played through speakers attached to the XVR unit. 1 Open Select the location of the .WAV file to use. 2 Motion Event Enables the Voice Warning on Motion events. 3 Sensor Event Enables the Voice Warning on Sensor events. 4 Play Selected WAV Plays the selected .WAV file.
Audio A 16 channel Surveillix XVR is capable of recording up to 2 channels of audio, a 4 channel XVR can record up to 4 channels.
Volume The volume control allows fine tuning of the volume settings on the XVR. Volume Options: • Slider Controls – Used to adjust the literal volume for the respective devices listed. • Mute Checkbox – Check the mute box to mute volume on any of the device columns or check the Mute All checkbox to mute all volume on the XVR.
NETWORK SETUP Network Setup allows the user to adjust settings such as Ports, setup emergency PPP information for use with the Emergency Agent and enable Remote Access. 1 Disable Remote Control Enables or disables access to the XVR from remote connections. 2 Quality Adjusts the resolution quality when transferring video to a remote client. 3 Resolution Adjusts the resolution of the images being sent to remote clients.
PTZ SETUP The PTZ Setup Window allows enabling of PTZ cameras, creation of Presets, creation of Tours, and adjustment of camera speed settings. Many options listed here are features only available on selected cameras. Refer to the PTZ chapter in this manual for further information on setting up PTZ cameras and setting PTZ options.
ADMINISTRATIVE SETUP The Log Viewer displays detailed information about the XVR, including Shut Down and Restart information, User Logins and Recording problems and failures. This can be a valuable tool to Administrators. 1 Calendar Displays the days with Log information in a bold format 2 Log Selection Displays the Hardware Log file information which includes Scan Disks, and system recording successes and failures.
STORAGE CHECK The Storage Check allows users to configure E-mail alarms, assign users to E-mail alarms and configure storage checks on the Surveillix XVR. 1 General Configure E-mail alarms for the Surveillix XVR. 2 Users Configures which users will receive E-mails on alarm events 3 Storage Check Configures when storage checks will be performed and their frequency. 4 Recording Data Check Configures when recording checks will be performed and their frequency.
User Management The User Management Console allows the administrator to create, edit, and delete user accounts. Each user account can be assigned different privileges to limit the usage of the XVR system. Users can be given administrator privileges by enabling all rights, however only the true administrator account can log into the User Management Console. 1 Select User Click to select the appropriate user.
User Rank The User Ranking structure allows the option to assign a privilege system (1-10 where one has the most rights) to users of the XVR Software. For example. Since only one user is allowed to use the PTZ controls at any one time, an administrator with a higher rank can kick another user out and take control of the PTZ. The User Rank option affects Setup Access and PTZ Control. The XVR Software can only have 1 user accessing Setup or the PTZ controls at any given time.
55
SEARCH This chapter includes the following information: • Setup Overview • Channels • Color • Schedule • Speed • Motion Detect • Password • Pan/Tilt • Quit to Explorer 56
SEARCH OVERVIEW The XVR unit has several options that allow the user to easily search through, and find, a particular section of video. From Motion/Sensor indexing to calendar views highlighting days with recorded video; the XVR unit is equipped to help the user quickly find a specific video or event. The following chapter describes in detail how to use the XVR Search features.
10 Camera Select Enable (or disable) selected cameras to perform searches. 11 POS Enables search of POS data 12 Open Opens video from a saved location on disk. 13 Print Outputs a selected image to an attached printer. 14 Save Save a selected image as a .JPG file or to save a video clip in an .AVI format.
ADJUST THE BRIGHTNESS OF AN IMAGE 1. Select an image to adjust by double-clicking on the desired image. Multiple images cannot be adjusted at one time. 2. Move the Bright slide bar to the right or left to adjust the brightness. 3. Reset the Brightness by moving the slider back to the center of the bar. ZOOMING IN ON AN IMAGE 1. Select an image to adjust by double-clicking on the desired image. Multiple images cannot be adjusted at one time. 2.
DAYLIGHT SAVINGS TIME The XVR automatically adjusts for Daylight Savings Time changes. When the hour “jumps forward” no video is lost because an hour is skipped. However when the hour “falls back” there is a duplicated hour that under normal circumstances would be recorded over. The Surveillix XVR actually records both hours and allows the user to select which hour to play if the need arises. To access the ‘lost hour’: 1. From the Search screen, select the Calendar Button. 2.
SINGLE CLIP BACKUP Along with the Save option, a single camera backup option is also included with the Surveillix software. The single Camera or Clip Backup allows the user to backup a single camera without having to backup multiple cameras at a given time. The Clip Backup option gives the users the ability to choose a backup time frame, choose a specific camera, add memos, and even make a copy for the Backup Viewer if needed. 1 Drive Selects the drives data will be saved on.
PERFORMING A BASIC SEARCH There are several different types of searches that can be performed on the XVR unit. The most basic involves selecting the date, the time, the camera, and clicking play. 1. Select a date using the calendar button in the Date Box. 2. Select a time by clicking the up and down arrows to the right of the time display. 3. Click OK. 4. Select one or more cameras. 5. Click Play. Video can be played forwards, backwards, or frame-by-frame.
Performing an Index Search 1. Select the Index Search Button. The Index Search Option Box will open. 2. Select a single camera or check the All Cameras option. 3. Select an event to search (sensor, motion, instant record) or select the All Event option. 4. Click OK. There may be a delay while results are returned. Results will be displayed in a column on the left side of the screen. If no results are found, “NO IMAGE FOUND” will appear in the column. 5.
PREVIEW SEARCH Preview Search can be used in a number of circumstances to quickly find an exact moment where an event, such as a theft, occurred. The Preview Search gives a 24 Hour visual overview of a single camera by separating a 24 hour period (1 day) into 24 images, one image for each hour of the day. The search can then be further narrowed down into ten minute increments and one minute increments by selecting one of the images displayed. These example images show how the Preview Search functions.
Performing a Preview Search 1. Select a single camera by either turning off all cameras but one or double-clicking a displayed image. 2. Select the Preview Search Button. 24 images display. If there is no recorded video during a portion of the day, “No Image” will be displayed where the image should be. 3. Refine the search by double-clicking on an image to select it. 6 images display. If needed, return to the previous 24-image view by right-clicking on an image. 4.
GRAPHIC SEARCH The Graphic Search option displays video in graph format. 1 Camera Displays the cameras in a linear format; scroll down using the scroll bar on the right 2 Hours The hours 0-23 are listed (24 hours). 3 Recording Block Displays blocks of time with recorded video in blue. No recording will be displayed in white Performing a Graphic Search 66 1. Select the Graphic Search Button 2. Click the calendar icon to select a day 3. Click on an area of the blue recording block.
OBJECT SEARCH Object Search is a powerful Search utility that is used to search a region on the video for any motion changes. Results are neatly displayed and can be viewed quickly. 1 Search Results Search results are displayed in this column and listed by date and time. When the search is complete, results can be viewed by double-clicking on one of the results or by using the and arrow keys on the keyboard. 2 Search Information Displays brief information on the overall search.
Object Search Filter Information 5 1 2 3 4 1 Start Displays the time and date of the initial key frame. 2 Sensitivity Used to control sensitivity of the motion to be detected. Poor lighting conditions can often be interpreted as motion; the sensitivity setting can compensate for this. 3 Key Frame Search Searches by key frame. 4 Show Detected Image Displays the results as they are found.
69
PAN / TILT / ZOOM This chapter includes the following information: • Overview • Setting up the PTZ • Creating and Viewing a Preset Position • Creating and Viewing a Preset Pattern 70
PAN / TILT / ZOOM OVERVIEW The PTZ controls within the XVR unit allow for powerful control over the cameras. This can be extremely beneficial by increasing the usefulness of the recorded video. Using the PTZ controls you can create custom preset configurations that can continuously sweep across large areas. SETTING UP A PTZ CAMERA Setting up a PTZ Camera is simple. The XVR unit comes preassembled with an internal PTZ adapter. The cabling may be run up to 2,000 ft using 22 Gauge Twisted Pair.
ADVANCED PTZ SETUP 72 1 Enable Pan/Tilt Enables the XVR to control the PTZ camera. 2 RS-232 / RS-485 Defines how to send the PTZ signal to the camera. 3 Select Camera Selects the current camera to be edited. 4 On-Screen Compass Allows on-screen control of a PTZ camera. 5 Preset and Tour Used to create Presets and Tours for the PTZ camera. Since each camera creates these in a different way, there can be multiple methods. 6 Address Setting Only available on select PTZ cameras.
CREATING AND VIEWING PRESET POSITIONS A Preset Position is a user-defined location where the camera can be pointed, zoomed in, and focused. Preset positions can be defined and labeled if the camera supports this. Creating a Preset 1. Inside Setup, select the PTZ setup option and select the camera wish to edit. 2. If the camera is already selected click Open PTZ Controller 3. Move the selected camera to the desired position using the Pan/Tilt/Zoom/Focus controls. 4.
ACCESSING PTZ MENUS Some protocols support the ability to access the Internal PTZ Onscreen Menu 1 Camera Menu Menu opens the PTZ Camera Menu. 2 Select This option selects an item on the Onscreen Menu. 3 Close Close closes the Onscreen Menu 4 Up / Down The Up and Down buttons on the PTZ controller move through the PTZ Menu options. 5 Left / Right The Left and Right buttons on the PTZ controller move through the PTZ Menu options and/or highlight options.
CONTROLLING A PTZ CAMERA The Surveillix XVRs provide control for a PAN/TILT camera in two different ways. The first method is to use the Graphical PTZ Controller that appears when the PTZ Button is clicked on the main screen. The second method is to use the mouse to control the camera directly from the live video display. Using the Graphical PTZ Controller 1 PTZ Controls There are 8 directional buttons that move the PTZ. 2 Zoom This option zooms the camera in and out.
Using the On-Screen Compass 1. Click the PTZ Button on the main screen. 2. Control the PTZ by dragging the mouse on the screen in the desired direction. A green line will appear to show the direction the PTZ will move. The shorter the line the less the PTZ will move. The longer the line the more the PTZ will travel in the specified direction. UNDERSTANDING TOURS 76 1 Travel Speed This option defines the speed at which a PTZ moves from one Preset position to the next (when using Preset Tour 2).
PTZ Tour Schedule 1 Day of Week Specify which day of the week will be altered in the tour schedule. 2 All Allows all cameras and all hours of the day to be selected. 3 Camera Selection Shows the set schedule for each camera, by clicking the camera name all hours can be selected for the camera. 4 Select Applies a tour for the areas that the user has highlighted. 5 Clear Allows the user to clear the designated area that has been selected.
78
79
BACKING UP VIDEO DATA This chapter includes the following information: • Overview • Saving Video to a DVD±RW • Saving Video from a single camera • Scheduling Regular Video Backup 80
BACKUP OVERVIEW The XVR can easily backup important video data to an internal or external media location. The most commonly used forms of this are DVD-ROM-R/RWs, External USB or FireWire Hard Drives, and Network Drives. Every XVR unit comes standard equipped with a DVD±RW drive, USB port, and Network Adapter. The XVR is capable of performing a backup to multiple DVDs when the file sizes exceed the capacity of a single disk.
General Backup Screen The General Backup Screen is used for performing bulk backup of video recorded by all cameras for a selected period or periods of time to a specified storage location. 82 1 Hour / Minutes Displays recording data in hourly (24 horizontal columns) and 10 minute (6 vertical cells) segments. Green cells indicate time with recorded video. Red cells indicate time selected for backup. 2 Eject DVD-ROM Ejects the DVD-ROM from the System.
Clip Screen Overview The Clip Screen is used for backing up video recorded by individual cameras for a selected period of time to a specified storage location 1 Description Enter information to be stored and displayed with the backup. 2 Backup Drives Selects the drive to backup video to.
PERFORMING A GENERAL BACKUP 1. Click the Backup Button on the Main Display Screen. 2. Select the date or dates to back up video from using the calendar. Dates highlighted in blue contain recorded data. 3. Select the blocks of time to back up using the Hour/Minute Menu. Blocks of time with recorded video are highlighted in green. Blocks of time selected for backup are highlighted in red. 4.
Specifying Scheduled Backup Drives In order to use the Scheduled Backup feature one or more storage drives or partitions connected to the XVR must be labeled as a backup drive. 1. Exit and restart in Windows mode. 2. Double click the My Computer icon on the XVRs desktop. A file menu will be displayed. 3. Right click on the drive to specify as a backup drive for Scheduled Backup and select the Rename option. Rename the drive to ‘Backup’. Repeat this process for all drives to use for Scheduled Backup.
86
87
LAN / ISDN / PSTN CONNECTIONS This chapter includes the following information: • Overview • Configuring TCP/IP Settings • Connecting to a LAN 88
LAN OVERVIEW The XVR unit can easily be connected to a Local Area Network (LAN) and uses Microsoft’s® powerful and secure Windows® XP Embedded operating system. This allows for easy and well-documented instructions on setting up LAN connections no matter what type of LAN you want to use. A LAN is a group of computers and other devices dispersed over a relatively limited area and connected by a communications link that allows one device to interact with any other on the network.
90
91
WEB VIEWER This chapter includes the following information: • Overview • Configuring the Web Viewer 92
WEB VIEWER OVERVIEW The XVR unit allows you to access video using Microsoft® Internet Explorer® Browser 6 Highlights: View Live Video from most computers Username and Password protected Easy to use graphical interface Basics: 75 users can access the Web Viewer simultaneously. The Web Viewer is an easy secure way to view live video from virtually any computer with an internet connection using Microsoft Internet Explorer. In order to log in to the XVR server, a user account must be made for the user.
Configuring the Server for Remote Connection 1. Enter Setup on the XVR unit. 2. Click the Network Setup Button 3. Uncheck the Disable Remote Control option. You should now be allowed to adjust port settings if necessary. NOTE: If you are using a Firewall, it may be necessary to adjust the port settings on both the XVR and the Firewall. Contact the Network Administrator for more information. 4. Click OK. 5. Make sure a User account is created.
95
INCLUDED SOFTWARE SETUP This chapter includes the following information: • Emergency Agent Overview • Remote Software Overview • Digital Verifier • Backup Viewer • SCS Multi Site Software Overview 96
EMERGENCY AGENT OVERVIEW The Emergency Agent software is a utility that streams video across a Local Area Network to a Client PC when an alarm is detected on the XVR unit. The video that streams across can be stopped, played forwards and backwards, in slow motion or real speed. The utility is loaded at startup and placed in the taskbar. It constantly monitors for a signal from the XVR unit.
REMOTE SOFTWARE OVERVIEW The XVR unit was specifically designed to be fully operated and maintained remotely. It connects using the standard TCP/IP protocol thorough connection types such as DSL, Cable Mode, T1, ISDN, 56K Modem, LAN, and more. The Surveillix Remote software allows you to view live video, search through archived video, export images and video clips and have virtually full Setup control.
Remote Client Minimum Requirements Intel® Pentium® III 750 or equivalent 32MB System Memory DirectX 9 or higher Compatible video card (ATI Preferable) Internet or LAN Connection (56K, DSL, Cable Modem, T1, ISDN, etc.) TCP/IP installed Microsoft® Windows® 2000 or XP Operating System 1024 x 768 display resolution 16 Bit color depth or better Remote Client Recommended Requirements Intel® Pentium® IV 2.
Create a New Remote Connection 100 1 Import Import previously saved configurations 2 Export Export selected configurations 3 User Name Enter the login username. 4 Password Enter the login password. 5 OK Button Click to exit window without connecting 6 Connect Connects the Surveillix Remote Client to the Server. 7 Information Displays the Site Type and IP Address of selected DVR 8 Site Displays a list of pre-configured sites. 9 New Creates a new site to connect to.
Configuring the XVR In order to access the XVR unit remotely, the XVR Server must be setup to allow remote connections. 1 Disable Remote Enables/Disables acceptance of remote connections by the XVR server. 2 Time Out Value Specifies a value (in seconds) to wait for a signal from the Surveillix Remote Client. If a signal is not received by that time, the connection is dropped. 3 Center Port Used by the XVR to transfer the connection data. 4 Image Port Used by the XVR to transfer the image data.
DIGITAL VERIFIER OVERVIEW .JPG images and .AVI video files that are exported from the Digital Video Recorder are automatically embedded with a digital signature. Digital Signatures are a way to verify the authenticity of the images to ensure that they have not been tampered with or edited in any way. Included on the Software Installation DVD supplied with the XVR unit is the Digital Signature Verification program. This program can be installed on any computer and loads an image in question.
BACKUP VIEWER OVERVIEW The Backup Viewer allows you to play back the exported video in its proprietary format. Video saved in this format is extremely difficult to tamper with and therefore is the ideal solution when law enforcement and the legal department are involved. This video cannot be read by any other viewer. The Backup Viewer operates essentially like the Search portion of the XVR software. For detailed explanations of these functions, refer to the chapter on Search Options in this manual.
Loading Video from DVD or Hard Drive 1. Open the Backup Viewer program: Start > Programs > Surveillix > Backup Viewer > Backup Viewer. 2. Click the Open Button. The Total Backup Search Window will open. 3. For DVD-ROM data, select the appropriate DVD-ROM drive letter from the Backup Media Box. For hard drive data, select either an attached hard drive from the Backup Media Box or select the Open Folder Icon to browse to a specific directory.
SCS OVERVIEW SCS software is Network DVR Management Software; a powerful utility that allows 100 or more DVR units to be controlled using one computer. This software allows you to view live video, search saved video, edit and configure setup on each DVR, and import maps of buildings and other locations. The SCS software was specifically designed as an enterprise software solution.
106
107
SOFTWARE UPGRADES This chapter includes the following information: • 108 Network Recording Upgrade
NETWORK RECORDING UPGRADE Have the following information available before registering the HVR upgrade. HVR Software Serial Number: That product Serial Number is the unique number that Toshiba provided with the purchase software. System ID: The System ID is a number that is generated by the Surveillix unit. This is a unique code generated using the MAC address of the computer running the software. The following steps illustrate how to obtain a unique System ID. 1. Enter Setup 2. Click Camera Setup 3.
110 7. Once validated, the user will be provided with the Unlock Code 8.
Unlocking New Network Device 1. Start the Surveillix XVR 2. Enter Setup 3. Enter Camera Setup 4. Click the Registration Button 5. Enter the Unlock Code generated by the Toshiba Registration Site into the “new serial number” field 6. Click Add a serial number 7.
Connecting a Network Device 1. Open Camera Setup. Setup > Camera Setup 2. Select the camera channel to add a Network Device to. 3. Check the Use Network Device Box. 4. If the Network Device supports PTZ check the Enable Network Device PTZ Box. 5. Click Setup Network Device and the Network Device Properties Window will appear. 6. Click Setup to add a Network Device. 7. Select the Manufacturer (Class) and Model of camera being added then click Next. 8.
113
