Satellite and Satellite Pro Manual

138

If Something Goes Wrong

Memory problems

Incorrectly connected or faulty memory modules may cause errors

that seem to be hardware or even software related. It is worthwhile

checking for these first:

1 From the Start or Desktop screen, move your pointer to the

upper-right corner of the screen or swipe in from the right edge

2 When the Windows

charms appear, click or touch the

Settings ( ) charm.

3 In the lower right of the screen click or touch the Power ()

icon.

(Sample Image) Shut down

4 While holding the

Shift key, click or touch the Shut down

option.

The computer closes all open applications, shuts down the

operating system, and then turns off.

5 Check for the error again.

6 If the error recurs, remove the memory module entirely and

check for the error again.

If removing the memory module eliminates the error, the

memory module may be faulty. If the error recurs without the

memory module installed, the error is not caused by the

memory module.

TECHNICAL NOTE: You must have at least one memory module

installed for the computer to work.

For this model, Slot A is the bottom slot. Slot B is the top slot. If only

one memory module is to be installed, it must be installed in Slot A.

Shut down option

Power

NOTE