Laptop User Manual

184
If Something Goes Wrong
Resolving a hardware conflict
The Windows
®
operating system can help you
If the operating system has started properly but you still have a
problem using your computer, the online Help can assist you in
troubleshooting the problem.
To access the Windows
®
operating system Help and Support:
1 Click Start, then click Help and Support, or press
F1.
The Help and Support window appears.
2 Then do one or both of the following:
❖ In the search field, type in the topic for which you need
help and follow the on-screen instructions.
❖ Click one of the options listed in the window and then
follow the on-screen instructions.
You can connect to Support Online by clicking Microsoft
Customer Support or by going to Toshiba support at
pcsupport.toshiba.com.
Resolving a hardware conflict
If you receive an error message telling you there is a device driver
conflict or a general hardware problem, try using Windows
®
Help
and Support to troubleshoot the problem first.
For help on hardware conflicts:
1 Click Start, then click Help and Support, or press
F1.
2 Click Troubleshooting in the Find an answer section.
A list of category links appears.
3 Click a topic under Hardware and drivers and follow the
steps.
If there is still a problem, the operating system should display a
message that explains what the conflict is.
A plan of action
The smooth operation of the system depends on the interaction of
all devices, programs, and features. If the system or one of its
attached devices is not working, resolving the problem can be time-
consuming and frustrating.
The recommended procedure for getting multiple devices to work
together is to add and set up one device at a time. After you add
each device, test it to make sure it and all previously connected
devices work.