Laptop User Manual
Table Of Contents
- Tecra® R850 Series User’s Guide
- Contents
- Introduction
- Chapter 1: Getting Started
- Selecting a place to work
- Setting up your computer
- Connecting to a power source
- Charging the main battery
- Using the computer for the first time
- Registering your computer with Toshiba
- Adding optional external devices
- Adding memory (optional)
- Recovering the Internal Storage Drive
- Erasing the Internal Storage Drive
- Checking the internal storage drive operating status
- Using the Toshiba Dual Pointing Device
- Using external display devices
- Using an external keyboard
- Using a mouse
- Connecting a printer
- Turning off the computer
- Customizing your computer’s settings
- Caring for your computer
- Chapter 2: Learning the Basics
- Chapter 3: Mobile Computing
- Chapter 4: Exploring Your Computer’s Features
- Chapter 5: Utilities
- TOSHIBA Assist
- TOSHIBA Application Installer
- Setting passwords
- TOSHIBA Face Recognition Utility
- TOSHIBA Security Assist
- TOSHIBA PC Diagnostic Tool Utility
- TOSHIBA HDD Protection Utility
- Mouse Utility
- TOSHIBA Hardware Setup
- TOSHIBA Sleep Utility
- TOSHIBA Button Support
- TOSHIBA Accessibility
- Trusted Platform Module (TPM)
- Fingerprint Authentication Utility
- TOSHIBA eco Utility™
- TOSHIBA Service Station
- TOSHIBA PC Health Monitor
- ConfigFree®
- Chapter 6: If Something Goes Wrong
- Problems that are easy to fix
- Problems when you turn on the computer
- The Windows® operating system is not working
- Fixing a problem with Device Manager
- Memory problems
- Power and the batteries
- Keyboard problems
- Display problems
- Disk or storage drive problems
- Optical disc drive problems
- Sound system problems
- ExpressCard® problems
- Printer problems
- Wireless networking problems
- DVD operating problems
- Develop good computing habits
- If you need further assistance
- Other Toshiba Internet Web sites
- Toshiba’s worldwide offices
- Appendix A: Hot Keys/TOSHIBA Cards
- Appendix B: Power Cord/Cable Connectors
- Glossary
- Index
199
If Something Goes Wrong
Wireless networking problems
❖ Check the Windows
®
Control Panel's Device Manager to verify
that the Wi-Fi
®
adapter is recognized by the Windows
®
operating system, and that the driver is loaded. To access
the Device Manager, click Start, Control Panel, System
and Security, and then System. Carefully note any error
messages
- these will be very helpful if you should confer with
a support technician at a later time.
To enable or disable wireless communication, use the Hot Key
Fn + F8. For more information see “Hot Keys/TOSHIBA Cards” on
page 210.
❖ Use IPCONFIG to verify that the computer has a useful IP
address
- one other than the private address of
169.254.xxx.xxx assigned by Windows
®
.
1 Click Start to open the Start menu.
2 Type
Cmd in the Search programs and files field.
3 Enter
IPCONFIG /ALL and press Enter.
The IP address for each active network adapter will be
displayed.
❖ Connect your computer directly to your router or broadband
modem, by plugging a standard CAT5 Ethernet patch cable
(sold separately) into your computer's RJ45 Ethernet port. If
your connection problem disappears, the problem lies in the
Wi-Fi
®
part of your network.
❖ If you have enabled any security provisions (closed system,
MAC address filtering, Wired Equivalent Privacy [WEP], etc.),
check the access point vendor's Web site for recent firmware
upgrades. Problems with WEP keys, in particular, are
frequently addressed in new firmware releases.
The Windows
®
operating system wireless management utility
does not work.
If you are using an external Wi-Fi
®
adapter (an ExpressCard
®
, USB
adapter, or other variety), check if the adapter comes with its own
management utility. If it does, the utility may be disabling the
Windows
®
operating system wireless management utility, in which
case you must use the adapter's management utility. If the
documentation that accompanies the adapter does not provide
enough information to determine if this is the case, contact that
vendor's support group for further advice.
NOTE