User Guide

Strata CTX DKT3000/2000-Series Digital Telephone October 2002
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Advanced Operation Account Code Calls
Account Code Calls
Account Codes (Forced or Voluntary) can be used for a variety of reasons including billing, tracking,
and line restriction applications. Account Codes are assigned in the system as a fixed length (default
is six digits) and are recorded by the system, along with the details of the calls, which can be printed
on a Station Message Detail Recording (SMDR) report.
Verified/Non-Verified Account Codes
If programmed for Verified Account Codes, the system checks the account code you entered against a
list created by the CTX System Administrator. The code you enter must be on the list for the call to
proceed. Non-verified account codes must be of a uniform length specified by the CTX System
Administrator.
Forced Account Codes
Some applications require you to enter an Account Code. These Forced Account Codes may be
verified or non-verified, depending upon the application, but in either case, the caller must enter a
code before proceeding.
➤
To dial using Forced Account Codes
1. Place a call in the normal method.
If the call requires an Account Code, a burst of tone (Success Tone) is heard after dialling the
telephone number alerting you to enter the Account Code.
2. Enter the account number.
When the number of digits designated for account codes has been entered, the number will be
checked against the verified list, if chosen, and the call will continue as normal. If the number of
digits entered for the account code is not reached or the verified code does not match, then re-order
tone is heard and the call is rejected.
You can bypass Forced Account Code requirements with three emergency numbers, including 999.
See your CTX System Administrator for these numbers:
1)
999 2) _______ 3) _______