User Guide

18
Strata CTX DKT3000/2000-Series Digital Telephone October 2002
Hold The Basics
Hold
1. To place a call on hold, press Hold. Your LCD shows the line on hold. The held Line’s LED flashes
green while appearances of the line at other stations flash red.
♦
To return to the held call, press the held Line button.
♦
If you do not return to the held call within a specified time, it rings back to your telephone.
The call remains camped-on to your station indefinitely.
♦
If the held party hangs up, the call is released.
2. Repeat Step 1 to place additional lines on hold.
Note
See the Call Pickup section to pick up a call on hold from another extension.
Exclusive Hold
This feature enables you to place a call on hold so that only you can retrieve it.
➤ While on a call, press
Hold twice. That line’s LED flashes green while appearances of the line at
other stations are steady red (in use).
Automatic Hold
This feature enables you to place a call on hold by pressing another Line button – no need to press
Hold. Make sure this feature is programmed on your system; if not, existing calls will drop.
➤ While on a call, press another extension button to receive/originate a new call. The accessed line’s
LED flashes (in-use). The first call is put on hold and your extension’s LED flashes. You can also
switch between calls without having to press
Hold.
Consultation Hold
1. While on a call, press Cnf/Trn. The call goes on hold.
2. Dial another line.
3. Transfer the call or return to the held call by pressing its
Line button.