Satellite®/Satellite Pro® C800 Series User’s Guide If you need assistance: Technical support is available online at Toshiba’s Web site at support.toshiba.com. At this Web site, you will find answers for many commonly asked technical questions plus many downloadable software drivers, BIOS updates, and other downloads. For more information, see “If Something Goes Wrong” on page 135 in this guide.
Handling the cord on this product will expose you to lead, a chemical known to the State of California to cause birth defects or other reproductive harm. Wash hands after handling. Model: Satellite®/Satellite Pro® C800 Series Recordable and/or ReWritable Drive(s) and Associated Software Warranty The computer system you purchased may include Recordable and/or ReWritable optical disc drive(s) and associated software, among the most advanced data storage technologies available.
Critical Applications The computer you have purchased is not designed for any “critical applications.” “Critical applications” means life support systems, medical applications, connections to implanted medical devices, commercial transportation, nuclear facilities or systems or any other applications where product failure could lead to injury to persons or loss of life or catastrophic property damage.
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: ❖ This device may not cause harmful interference. ❖ This device must accept any interference received, including interference that may cause undesired operation. Contact Toshiba’s Support Web site at support.toshiba.com. Industry Canada Requirement This Class B digital apparatus complies with Canadian ICES-003. Cet appareil numérique de la classe B est conformé à la norme NMB-003 du Canada.
Telephone Company Procedures The goal of the telephone company is to provide you with the best service it can. In order to do this, it may occasionally be necessary for them to make changes in their equipment, operations or procedures. If these changes might affect your service or the operation of your equipment, the telephone company will give you notice, in writing, to allow you to make any changes necessary to maintain uninterrupted service.
Alarm Equipment If your home has specially wired alarm equipment connected to the telephone line, ensure the installation of this equipment does not disable your alarm equipment. If you have questions about what will disable alarm equipment, consult your telephone company or a qualified installer. Instructions for IC CS-03 Certified Equipment 1 NOTICE: The Industry Canada label identifies certified equipment.
Wireless Interoperability The TOSHIBA Wireless LAN Mini PCI Card products are designed to be interoperable with any wireless LAN product that is based on Direct Sequence Spread Spectrum (DSSS) radio technology, and is compliant to: ❖ The IEEE 802.11 Standard on Wireless LANs (Revision A/B/G), as defined and approved by the Institute of Electrical and Electronics Engineers. ❖ The Wireless Fidelity (Wi-Fi®) certification as defined by the Wi-Fi Alliance.
Wireless LAN and Your Health Wireless LAN products, like other radio devices, emit radio frequency electromagnetic energy. The level of energy emitted by Wireless LAN devices however is far much less than the electromagnetic energy emitted by wireless devices like for example mobile phones. Because Wireless LAN products operate within the guidelines found in radio frequency safety standards and recommendations, TOSHIBA believes Wireless LAN is safe for use by consumers.
Canada – Industry Canada (IC) This device complies with RSS 210 of Industry Canada. The installer of this radio equipment must ensure that the antenna is located or pointed such that it does not emit RF field in excess of Health Canada limits for the general population; consult Safety Code 6, obtainable from Health Canada’s Web site www.hc-sc.gc.ca/rpb. The RF device shall not be co-located with any other transmitter that has not been tested with this device.
EU Declaration of Conformity TOSHIBA declares that this product conforms to the following Standards: Supplementary *The product complies with the Information: requirements of the Low Voltage Directive 73/23/EEC, the EMC Directive 89/336/EEC and/or the R&TTE Directive 1999/5/EC. This product is carrying the CE-Mark in accordance with the related European Directives. The party responsible for CE-Marking is TOSHIBA Europe GmbH, Hammfelddamm 8, 41460 Neuss, Germany.
VCCI Class B Information Taiwan Article 14 Article 17 Unless approved, for any model accredited low power radio frequency electric machinery, any company, trader or user shall not change the frequency, increase the power or change the features and functions of the original design. Any use of low power radio frequency electric machinery shall not affect aviation safety and interfere with legal communications.
2. Indication The indication shown below appears on this equipment. (2) (3) (1) 2.4DSOF4 (4) 1 2 2.4: This equipment uses a frequency of 2.4 GHz. DS: This equipment uses DS-SS modulation. OF: This equipment uses OFDM modulation. 3 4 The interference range of this equipment is less than 40m. This equipment uses a frequency bandwidth from 2,400 MHz to 2,483.5 MHz. It is possible to avoid the band of mobile object identification systems. The indication shown below appears on this equipment.
The name of the radio equipment: refer to the equipment label provided on the computer Approved by both the JAPAN APPROVALS INSTITUTE FOR TELECOMMUNICATIONS EQUIPMENT and the TELECOM ENGINEERING CENTER The following restrictions apply: ❖ ❖ ❖ Do not disassemble or modify the device. Do not install the embedded wireless module into other device. 5.17 GHz to 5.23 GHz for indoor use only. Europe - Restrictions for use of 2.
Nederland: License required for outdoor installations. Check with reseller for procedure to follow. Licentie verplicht voor gebruik met buitenantennes. Neem contact op met verkoper voor juiste procedure.
radar detection feature will automatically restart operation on a channel free of radar. You may consult with the local technical support staff responsible for the wireless network to ensure the Access Point device(s) are properly configured for European Community operation.
Bluetooth® Wireless Technology and Your Health The products with Bluetooth® wireless technology, like other radio devices, emit radio frequency electromagnetic energy. The level of energy emitted by devices with Bluetooth wireless technology however is much less than the electromagnetic energy emitted by wireless devices such as mobile phones.
Taiwan Article 14 Article 17 Unless approved, for any model accredited low power radio frequency electric machinery, any company, trader or user shall not change the frequency, increase the power or change the features and functions of the original design. Any use of low power radio frequency electric machinery shall not affect aviation safety and interfere with legal communications. In the event interference is caused, the use of such electric machinery shall be immediately discontinued.
Copyright This guide is copyrighted by Toshiba America Information Systems, Inc. with all rights reserved. Under the copyright laws, this guide cannot be reproduced in any form without the prior written permission of Toshiba. No patent liability is assumed, however, with respect to the use of the information contained herein. ©2012 by Toshiba America Information Systems, Inc. All rights reserved. Export Administration Regulation This document contains technical data that may be controlled under the U.S.
Trademarks Satellite and Satellite Pro are registered trademarks of Toshiba. Adobe and Photoshop are either registered trademarks or trademarks of Adobe Systems Incorporated in the United States and/or other countries. Bluetooth word mark and logos are owned by the Bluetooth SIG, Inc. and any use of such marks by Toshiba is under license. Other trademarks and trade names are those of their respective owners. Energy Star is a registered mark owned by the U.S. government.
Computer Recycling Information As part of a commitment to people and the future, Toshiba promotes the efficient use of resources by working to achieve our zero-waste-to-landfill goal at all our production sites. In addition to our existing waste reduction and recycling policies, Toshiba is strongly committed to reducing electronic waste.
Contents Introduction................................................................................ 27 This guide ...............................................................29 Safety icons ............................................................30 Other icons used...............................................30 Your computer’s features and specifications ....31 Other documentation ..............................................31 Service options ....................................................
Contents Seeking additional help .....................................36 Check list ..........................................................37 Precautions.......................................................37 Important information on your computer’s cooling fan ..................................................39 Setting up your computer .......................................40 Connecting to a power source ................................40 Charging the main battery...............................
Contents 23 Connecting an HDMI™-compatible television or display device .........................................77 Connecting an external monitor or projector ....77 Directing the display output when you turn on the computer .........................................77 Adjusting the quality of the external display......78 Customizing your computer’s settings....................78 Caring for your computer........................................79 Cleaning the computer ......................................
Contents Chapter 3: Mobile Computing................................................... 92 Toshiba’s energy-saver design................................92 Running the computer on battery power ................92 Battery Notice ...................................................93 Power management ..........................................94 Charging the main battery.................................94 Charging the RTC battery..................................95 Monitoring main battery power.............
Contents 25 Chapter 5: Utilities....................................................................116 TOSHIBA Assist ....................................................117 Connect...........................................................118 Secure.............................................................119 Protect & Fix ...................................................120 Optimize..........................................................121 TOSHIBA Recovery Media Creator ........................
Contents Power and the batteries ........................................142 Keyboard problems...............................................144 Display problems ..................................................144 Disk or storage drive problems.............................146 Error-checking ................................................146 Optical disc drive problems...................................147 Sound system problems .......................................148 Printer problems .............
Introduction Welcome to the world of powerful, portable, multimedia computing. With your Toshiba computer, your work and entertainment can accompany you wherever you go. Your computer is ENERGY STAR® qualified. Toshiba is a partner in the Environmental Protection Agency’s (EPA) ENERGY STAR® Program and has designed this computer to meet the latest ENERGY STAR® guidelines for energy efficiency.
Introduction When considering additions to your home office, purchase products that have earned the ENERGY STAR® for all your equipment needs, which can save you money, save energy, and help protect the climate. Visit http://www.energystar.gov or http://www.energystar.gov/powermanagement for more information regarding the ENERGY STAR® Program.
Introduction This guide NOTE 29 The product specifications and configuration information are designed for a product Series. Your particular model may not have all the features and specifications listed or illustrated. For more detailed information about the features and specifications on your particular model, please visit Toshiba’s Web site at support.toshiba.com.
Introduction Safety icons Safety icons This manual contains safety instructions that must be observed to avoid potential hazards that could result in personal injuries, damage to your equipment, or loss of data. These safety cautions have been classified according to the seriousness of the risk, and icons highlight these instructions as follows: Indicates an imminently hazardous situation which, if not avoided, will result in death or serious injury.
Introduction Other documentation 31 Your computer’s features and specifications Certain computer chassis are designed to accommodate all possible configurations for an entire product Series. Your select model may not have all the features and specifications corresponding to all of the icons or switches shown on the computer chassis, unless you have selected all those features. This information applies to all the features and icons described in this guide.
Chapter 1 Getting Started This chapter provides tips for using your computer effectively, summarizes how to connect components, and explains what to do the first time you use your computer. Please read the safety instruction information on the Quick Start document (that shipped with your computer) carefully and make sure you fully understand the instructions before you attempt to use your computer in order to avoid potential hazards that could cause bodily injury, property damage, or damage the computer.
Getting Started Selecting a place to work 33 ❖ Equipment that generates a strong electromagnetic field, such as stereo speakers (other than speakers that are connected to the computer) or speakerphones. ❖ Rapid changes in temperature or humidity and sources of temperature change such as air conditioner vents or heaters. ❖ Extreme heat, cold, or humidity. ❖ Liquids and corrosive chemicals.
Getting Started Selecting a place to work ❖ Avoid glare: position the notebook so that light sources (lamps or windows) do not shine or reflect directly into your eyes. Place the notebook display away from bright light sources or reduce the light intensity from windows by using blinds. Glare on the notebook display may cause eye strain, eye fatigue or headaches. ❖ Certain notebook displays have a brightness approaching that of a TV device.
Getting Started Selecting a place to work 35 ❖ Alternative keyboards, such as the split curved keyboard, may improve shoulder and arm comfort. ❖ Select a mouse that is comfortable for you to use. ❖ Don’t rest your wrists on the edge of the keyboard or on the work surface when typing. ❖ The monitor should be about an arm length away while sitting back in the chair. ❖ The monitor should be centered in front of your body. ❖ The top of the monitor should be at or slightly below eye level.
Getting Started Selecting a place to work ❖ Take short, strategically spaced rest breaks to avoid eye strain and body fatigue. For example, stand up and walk around or stretch for a few minutes every hour. ❖ Taking regular breaks is especially important if you are working long hours on your computer or working on a deadline. ❖ If stress at work is affecting your health, try to identify the sources of the stress and evaluate ways to reduce the stress.
Getting Started Selecting a place to work 37 For more specific recommendations on the safety and comfort of your computer environment, customers in the United States may visit the United States Department of Labor, Occupational Safety & Health Administration Web site at: http://www.osha.
Getting Started Selecting a place to work Never allow any liquids to spill into any part of your computer, and never expose the computer to rain, water, seawater or moisture. Exposure to liquid or moisture can cause electric shock or fire, resulting in damage or serious injury. If any of these eventualities should accidentally occur, immediately: 1. Turn off the computer. 2. Disconnect the AC adaptor from the power plug socket and computer. 3. Remove the battery pack.
Getting Started Selecting a place to work ❖ 39 Keep the computer and disks away from objects that generate strong magnetic fields, such as large stereo speakers. Information on some disks is stored magnetically. Placing a magnet too close to a disk can erase important files. Handle discs carefully. Avoid touching the surface of the disc. Grasp it by its center hole and edge. If you handle the disc incorrectly, you could damage the disc and possibly lose data. ❖ Scan all new files for viruses.
Getting Started Setting up your computer Setting up your computer TECHNICAL NOTE: You must complete all setup steps up to and including “Setting up your software” on page 44 before adding external or internal components to your computer. These components include, but are not limited to, a mouse, keyboard, printer, and memory. Your computer contains a rechargeable main battery that needs to be charged before you can use it. To use external power or to charge the battery you must attach the AC adaptor.
Getting Started Connecting to a power source 41 Always use the TOSHIBA AC adaptor that was provided with your computer, or use AC adaptors specified by TOSHIBA to avoid any risk of fire or other damage to the computer. Use of an incompatible AC adaptor could cause fire or damage to the computer possibly resulting in serious injury. TOSHIBA assumes no liability for any damage caused by use of an incompatible adaptor.
_ + Getting Started Connecting to a power source 2 Plug the AC adaptor cord into the DC-IN on the side of the computer. (Sample Illustration) Connecting the AC adaptor cord to the computer 3 Connect the power cord/cable to a live electrical outlet. The AC power light on the indicator panel glows white. Never attempt to connect or disconnect a power plug with wet hands. Failure to follow this instruction could result in an electric shock, possibly resulting in serious injury.
Getting Started Charging the main battery 43 Charging the main battery Before using the battery to power the computer, you must charge the battery. To charge the battery, leave the computer plugged into an AC power source with the computer turned off until the battery light glows white. After that, the battery will be completely charged and ready to power the computer. Once the battery is charged for the first time, avoid leaving the computer plugged in and turned off for more than a few hours at a time.
Getting Started Registering your computer with Toshiba Setting up your software When you turn on the computer for the first time, do not turn off the power again until the operating system has loaded completely. NOTE The names of windows displayed, and the order in which windows appear, may vary according to your software setup choices. The first time you turn on your computer, the Setup Wizard guides you through steps to set up your software. Follow the on-screen instructions.
Getting Started Adding memory (optional) 45 Adding memory (optional) HINT: To purchase additional memory modules, see the accessories information packaged with your system or visit accessories.toshiba.com. Your computer comes with enough memory to run most of today’s popular applications. You may want to increase the computer’s memory if you use complex software or process large amounts of data. NOTE Before adding external devices or memory, Toshiba recommends setting up your software.
Getting Started Adding memory (optional) NOTE For this model, Slot A is the bottom slot. Slot B is the top slot. If only one memory module is to be installed, it must be installed in Slot A. If the computer is on, begin at step 1; otherwise, skip to step 3. 1 Click the Start button. Start button Shut down button (Sample Image) Shut down button 2 Click the Shut down button in the lower-right corner of the Start menu.
Getting Started Adding memory (optional) 6 47 Using a small Phillips screwdriver, loosen the captive screws that secure the memory module slot cover. Back of computer (Sample Illustration) Removing the memory module slot cover 7 Remove the memory module slot cover. 8 Place the screws and the cover in a safe place so that you can retrieve them later. Static electricity can damage the memory module.
Getting Started Adding memory (optional) NOTE For this model, Slot A is the bottom slot. Slot B is the top slot. If only one memory module is to be installed, it must be installed in Slot A. 11 Pick up the memory module by its sides, avoiding any contact with its connector. Position the module toward the socket, aligning the connector’s notch with the matching key in the socket.
Getting Started Adding memory (optional) 49 cutouts in the side of the module. If the latches and cutouts do not line up correctly, repeat steps 12-13. latch latch (Sample Illustration) Pressing down on the memory module Do not force the memory module into position. The memory module should be completely inserted into the socket and level when secured in place.
Getting Started Adding memory (optional) Always make sure your computer and AC adaptor have adequate ventilation and are protected from overheating when the power is turned on or when an AC adaptor is connected to a power outlet (even if your computer is in Sleep mode). In this condition, observe the following: ❖ ❖ ❖ ❖ Never cover your computer or AC adaptor with any object. Never place your computer or AC adaptor near a heat source, such as an electric blanket or heater.
Getting Started Adding memory (optional) 51 Do not try to remove a memory module with the computer turned on. You can damage the computer and the memory module. Do not remove the memory module while the computer is in Sleep or Hibernation mode. The computer could hang up the next time you turn it on and data in memory will be lost. In either of the above cases, the Sleep configuration will not be saved.
Getting Started Adding memory (optional) Back of computer Slot B Slot A (Sample Illustration) Removing the memory module 4 Replace the memory module slot cover and secure it using the screws. 5 Re-insert the main battery. For more information on inserting the main battery, see “Inserting a charged battery” on page 103. 6 Turn the computer right side up. Make sure to remove the soft cloth from the work surface before restarting the computer.
Getting Started Recovering the Internal Storage Drive 53 TECHNICAL NOTE: You must have at least one memory module installed for the computer to work. Checking total memory When you add or remove a memory module, you can check that the computer has recognized the change. To do this: ❖ Click the Start button, Control Panel, System and Security, and then System. The System window appears. Installed memory (RAM) is displayed below the System heading.
Getting Started Recovering the Internal Storage Drive Recovery option Description Recover without This option recovers just your C: drive, leaving any other changing the internal partitions you may have created (for example, a D: drive) storage drive partitions intact. Recover to a custom size partition See “Recovering without changing the internal storage drive partitions” on page 60.
Getting Started Recovering the Internal Storage Drive 55 Recovering to out-of-box state (recommended recovery method) Recovering an internal storage drive to its out-of-box state deletes all partitions on the drive and all information stored in those partitions. Be sure to save your work to external media before executing the recovery. For more information, see “Backing up your work” on page 85.
Getting Started Recovering the Internal Storage Drive 5 A warning screen appears, stating that when the recovery is executed all data will be deleted and rewritten. Click Yes to continue. (Sample Image) Warning screen 6 When the Toshiba Recovery Wizard opens and the Selecting a process screen displays, select Recovery of Factory Default Software and then click Next.
Getting Started Recovering the Internal Storage Drive 7 57 The Recovery of Factory Default Software screen appears. Select Recover to out-of-box state. (Sample Image) Recovery of Factory Default Software screen 8 Click Next. A confirmation message displays reminding you that all data will be lost during the recovery process. Be sure to save your work to external media before proceeding (see “Backing up your work” on page 85). 9 Click Next to begin the recovery.
Getting Started Recovering the Internal Storage Drive You can recover the factory default software, while the computer will attempt to back up all of the data from the C:\Users using the utilities stored on your computer’s internal storage drive: TECHNICAL NOTE: The data from C:\Users will be copied into the C:\backup%current date% folder. The directory structure will be retained, however all of the data will be moved to this folder during the recovery process.
Getting Started Recovering the Internal Storage Drive 6 59 When the Toshiba Recovery Wizard opens and the “Selecting a process” screen displays, select Recovery of Factory Default Software with user’s data, and then click Next. (Sample Image) Selecting a process screen 7 A warning screen appears, stating the Toshiba Recovery Wizard will “attempt” to save all data. There is a risk that the Toshiba Recovery Wizard may not be able to save all data during the recovery process.
Getting Started Recovering the Internal Storage Drive 9 When the recovery process is complete, the “Recovery of Factory Default Software” screen appears, indicating that the recovery process is complete. Click Finish to restart the computer. (Sample Image) Recovery of Factory Default Software - Recovery complete Recovering without changing the internal storage drive partitions Recovering without changing the internal storage drive partitions deletes all information stored on the C: drive.
Getting Started Recovering the Internal Storage Drive 61 To recover using the utilities on your computer’s internal storage drive: 1 Make sure the computer is turned off. 2 While powering on your computer, press the F12 key when the initial TOSHIBA screen displays. The Boot menu appears. 3 Using the arrow keys to scroll down, select the HDD Recovery option, and then press the ENTER key. 4 If your system offers a choice of Windows® 7 32-bit or 64-bit operating system, select one at this time.
Getting Started Recovering the Internal Storage Drive 6 When the Toshiba Recovery Wizard opens and the Selecting a process screen displays, select Recovery of Factory Default Software and then click Next. (Sample Image) Selecting a Process screen 7 The Recovery of Factory Default Software screen appears. Select Recover without changing the hard drive partitions. (Sample Image) Recovery of Factory Default Software screen 8 Click Next.
Getting Started Recovering the Internal Storage Drive 9 63 Click Next to begin the recovery. When the recovery process is complete, a message displays, indicating that the C: drive has been recovered. 10 Click Finish to restart the computer. Recovering to a custom size partition Recovering to a custom size partition deletes all partitions on the drive and all information stored in those partitions. Be sure to save your work to external media before executing the recovery.
Getting Started Recovering the Internal Storage Drive 5 A warning screen appears, stating that when the recovery is executed all data will be deleted and rewritten. Click Yes to continue. (Sample Image) Warning screen 6 When the Toshiba Recovery Wizard opens and the Selecting a process screen displays, select Recovery of Factory Default Software and then click Next.
Getting Started Recovering the Internal Storage Drive 7 65 The Recovery of Factory Default Software screen appears. Select Recover to a custom size partition. (Sample Image) Recovery of Factory Default Software screen 8 Use the on-screen arrow buttons in The size of drive C: field to set the partition size. 9 Click Next. A confirmation message displays reminding you that all data will be lost during the recovery process.
Getting Started Recovering the Internal Storage Drive NOTE When you create recovery media, only the operating system files, applications, and drivers originally shipped with the computer are backed up to the external media and can be restored from this media. Any files that you created are not backed up on the recovery media. You will need to separately back up the files you created; for more information, see “Backing up your work” on page 85.
Getting Started Recovering the Internal Storage Drive 4 67 Do one of the following: ❖ If you are copying files to DVD, insert a blank DVD into the optical disc drive. ❖ If you are copying files to a USB flash drive, connect a USB flash drive of the required minimum capacity (as specified in the TOSHIBA Recovery Media Creator utility) to your computer. All information stored on your DVDs or USB flash drive(s) will be erased during the process of creating the recovery media.
Getting Started Recovering the Internal Storage Drive With recovery media, you can: ❖ Recover to out-of-box state (recommended recovery method) ❖ Recovery of factory default software with user’s data ❖ Recover without changing the internal storage drive partitions ❖ Recover to a custom size partition For more information on these options, see “Recovering the Internal Storage Drive” on page 53.
Getting Started Erasing the Internal Storage Drive 8 69 ❖ Recovery of factory default software with user’s data—If you want to the recovery the factory default software, while the computer attempts to back up all data from C:\Users ❖ Recover without changing the hard drive partitions—If you want to recover the C: partition only, leaving other partitions you have created intact ❖ Recover to a custom size partition—If you want to recover the C: drive to its out-of-box state and specify a custom size
Getting Started Erasing the Internal Storage Drive ❖ To access the Recovery Wizard on your recovery media: Turn off your computer. Insert the first recovery DVD into your optical disc drive or connect the USB flash drive containing your recovery files to your computer, and then power on the computer. When the initial TOSHIBA screen displays, press F12.
Getting Started Checking the internal storage drive operating status 5 71 Click Next to begin erasing the internal storage drive. When the process is complete, a message displays, indicating that the internal storage drive has been erased. 6 Click Finish to restart the computer. Checking the internal storage drive operating status After restoring your internal storage drive, you can check its status as follows: 1 Click the Start button and, in the Search field, type Computer Management.
Getting Started Using the touch pad Using the touch pad NOTE Some of the touch pad operations described in this section are only supported in certain applications.
Getting Started Using the touch pad To: Do the following: 73 Example: Move the on-screen Slide your finger across the touch pad in the direction you want to move the pointer. pointer To move the pointer a longer distance, slide your finger several times across the touch pad in the preferred direction. (Sample Illustration) Pointer moves to the right Select an item 1 2 Move the pointer to the item you want to select.
Getting Started Using the touch pad To: Do the following: Scroll horizontally Slide your finger along the bottom edge of the touch pad in the direction you want to scroll. Repeat to scroll a longer distance. Example: (Sample Illustration) Horizontal scrolling active area Scroll continuously 1 (Circular scrolling) 2 3 4 Begin scrolling vertically or horizontally by sliding your finger along the right or bottom edge of the touch pad as described above.
Getting Started Using the touch pad 75 Adjusting touch pad settings While you are typing, the on-screen pointer may seem to move or jump around “by itself” to random locations on the screen. The on-screen pointer may also seem to automatically select text, click buttons, and activate other user interface elements. For help with these problems, try one or more of the following: ❖ Try adjusting your typing technique to avoid accidental contact with the touch pad.
Getting Started Using external display devices Connecting an external device NOTE Depending on your system, some models may include USB 3.0 port(s). To distinguish these ports, please look for the blue inset within the USB 3.0 port (if available). You can easily attach an external device your computer. To do this: 1 Read the directions that came with the device to see if you first need to install new software.
Getting Started Using external display devices 77 Selecting video cables To connect a device to the HDMI™ Out port, you must purchase an HDMI™ cable. Connecting an HDMI™-compatible television or display device To connect an HDMI™-compatible television or display device to the computer: ❖ Connect one end of an HDMI™ cable (not included with your computer) to the HDMI™ Out port on the side of your computer, and then connect the other end of the cable to your television or display device.
Getting Started Customizing your computer’s settings The quickest way to change the display output settings is to use the display hot key (F4): Press F4 repeatedly until the setting you want takes effect. Briefly pause each time you press the F4 key to allow time for the display to change.
Getting Started Caring for your computer 79 Caring for your computer This section gives tips on cleaning and moving your computer. For information about taking care of your computer’s battery, see “Taking care of your battery” on page 104. NOTE Please handle your computer carefully to avoid scratching or damaging the surface. Cleaning the computer Keep liquids, including cleaning fluid, out of the computer’s keyboard, speaker, and other openings.
Getting Started Caring for your computer To secure the computer: 1 Wrap the cable through or around some part of a heavy object. Make sure there is no way for a potential thief to slip the cable off the object. 2 Pass the locking end through the loop. 3 Insert the cable’s locking end into the security lock slot on your computer, then engage the locking device. The computer is now securely locked.
Chapter 2 Learning the Basics This chapter gives some computing tips and provides important information about basic features. Computing tips ❖ Save your work frequently. Your work stays in the computer’s temporary memory until you save it to the internal storage drive. If the network you are using goes down and you must restart your computer to reconnect, or your battery runs out of charge while you are working, you will lose all work since you last saved.
Learning the Basics Using the keyboard ❖ Back up your files to external media on a regular basis. Label the backup copies clearly and store them in a safe place. It is easy to put off backing up because it takes time. However, if your internal storage drive suddenly fails, you will lose all the data on it unless you have a separate backup copy. For more information, see “Data and system configuration backup in the Windows® operating system” on page 153.
Learning the Basics Using the keyboard 83 Character keys Typing with the character keys is very much like typing on a typewriter, except that: ❖ The space bar creates a space character instead of just passing over an area of the page. ❖ The lowercase letter l (el) and the number 1 are not interchangeable. ❖ The uppercase letter O and the number 0 are not interchangeable. Function keys The function keys (not to be confused with the Fn key) are the 12 keys at the top of the keyboard.
Learning the Basics Starting a program Starting a program The easiest way to start a program is to double-click the name of the file that contains the information you want to work on. To find the file, use the Start menu or Windows® Explorer. If you prefer to open the program first, you have four options.
Learning the Basics Saving your work 85 Starting a program from the Start menu When you install a program, the operating system usually puts an icon in the All Programs menu. To start a program that has an icon in the All Programs menu, follow these steps, which use the Windows® WordPad program as an example: 1 Click the Start button, and then All Programs.. The Windows® operating system displays the All Programs menu, which lists programs and program groups.
Learning the Basics Using the optical disc drive HINT: Backing up all the files on your internal storage drive may take a considerable amount of time and multiple CDs/DVDs. You may prefer to use a high-capacity backup system, such as an external hard drive. Restoring your work To restore information from your backup media to your internal storage drive, use the Restore option in the Windows® Backup and Restore program.
Learning the Basics Using the optical disc drive 87 TECHNICAL NOTE: Your optical disc drive is set to play region 1 (North America) DVD-ROMs. If you play a DVD disc from another region, the drive will automatically change to play in the format of the other region. The drive will allow you to change regions four times. On the fourth change, the region will be “locked in.” That is, the drive will only play DVDs from that last region.
Learning the Basics Using the optical disc drive Never use a pencil to press the manual eject button. Pencil lead can break off inside the computer and damage it. Media control buttons The media control buttons located above the keyboard allow you mute the sound and play audio CDs or DVD movies when the computer is on.
Learning the Basics Using the optical disc drive 5 89 Place the disc carefully in the disc tray, label side up, and gently press the disc onto the center spindle until it clicks into place. Handle DVDs and CDs carefully, making contact only with the center hole and edge. Do not touch the surface of the disc. Do not stack discs. If you incorrectly handle the discs, you could lose data. 6 Make sure the disc is completely on the spindle and is lying flat on the tray.
Learning the Basics Using the optical disc drive If your disc does not run using this method, try using an application that is associated with the media on the disc. For example, if it is a music CD, open Windows Media® Player and use it to select and then play the CD. For other types of media, use the associated software to open the files on the disc.
Learning the Basics Toshiba’s online resources 91 Removing a disc with the computer off To remove a disc with the computer turned off: 1 Insert a slender object, such as a straightened paper clip, into the manual eject hole. The disc tray slides partially out of the drive. Never use a pencil to press the manual eject button. Pencil lead can break off inside the computer and damage it. 2 Pull the tray out until it is fully open, remove the disc, and place it in its protective cover.
Chapter 3 Mobile Computing This chapter covers all aspects of using your computer while traveling. Toshiba’s energy-saver design Your computer enters a low-power suspension mode when it is not being used, thereby conserving energy and saving money in the process. It has a number of other features that enhance its energy efficiency. Many of these energy-saving features have been preset by Toshiba.
Mobile Computing Running the computer on battery power 93 Battery Notice Battery life rating is for comparison purposes only, and does not indicate the battery life that will be obtained by any individual user. Actual battery life may vary considerably from specifications depending on product model, configuration, applications, power management settings and features utilized, as well as the natural performance variations produced by the design of individual components.
Mobile Computing Running the computer on battery power TECHNICAL NOTE: Depending on your system, the RTC battery may only charge while the computer is turned on. Power management Your computer ships with the power management options preset to a configuration that will provide the most stable operating environment and optimum system performance for both AC power and battery modes. Changes to these settings may result in system performance or stability issues.
Mobile Computing Running the computer on battery power 95 HINT: Once the battery is fully charged, we recommend that you periodically operate your computer on battery power until the battery discharges completely. Please make a complete back up of your data to external media before discharging the battery. For more information, see “Backing up your work” on page 85 Charging the RTC battery Your computer has an internal real-time clock (RTC) battery.
Mobile Computing Monitoring main battery power Monitoring main battery power The computer’s main battery light gives you an indication of the main battery’s current charge.
Mobile Computing Monitoring main battery power 97 HINT: Be careful not to confuse the battery light ( ), the ON/OFF light ( ), and the power button light near the upper-right corner of the keyboard. When the ON/OFF light or power button light flashes amber, it indicates that the system is suspended (using the Windows® operating system Sleep command).
Mobile Computing Monitoring main battery power Move the pointer over the power icon in the notification area, see “Finding your way around the desktop” on page 109 for more information on the notification area. A pop-up message displays the remaining battery power as a percentage. With repeated discharges and recharges, the battery’s capacity gradually decreases. A frequently used older battery does not power the computer for as long as a new battery, even when both are fully charged.
Mobile Computing Monitoring main battery power 99 To change the default notification settings: 1 Click the Start button and, in the Search field, type Power Options. In the list that appears above, click on your selection. The Power Options window appears. 2 Click Change plan settings under the power plan to be customized. The Edit Plan Settings window appears. 3 Click Change advanced power settings. The Advanced settings tab of the Power Options window appears.
Mobile Computing Monitoring main battery power There are various ways in which you can conserve power and extend the operating time of your battery: ❖ Enable Sleep or Hibernation, which saves power when you turn off the computer and turn it back on again ❖ Use the Windows® power-saving option plans These power-saving options control the way in which the computer is configured. By using them, you can increase the length of time you can use the computer before you need to recharge the battery.
Mobile Computing Changing the main battery NOTE 4 101 To edit a plan or to edit advanced settings, continue to the following steps. Click Change plan settings to choose the plan you want to edit. This screen allows you to change basic settings. 5 Click Change advanced power settings to access settings for battery notification levels, internal storage drive power save time, etc. You can click on the plus signs to expand each item and to see what settings are available for each item.
Mobile Computing Changing the main battery Removing the battery from the computer To remove the battery: 1 Save your work. 2 Turn off the computer or place it in Hibernation mode. 3 Unplug and remove any cables connected to the computer, including the AC adaptor. 4 Close the display panel and turn the computer upside down. 5 Slide the battery release lock to the unlocked position.
Mobile Computing Changing the main battery 103 If the battery is leaking or its case is cracked, put on protective gloves to handle it, and discard it immediately. Always dispose of used battery packs in compliance with all applicable laws and regulations. Put insulating tape, such as cellophane tape, on the electrode during transportation to avoid a possible short circuit, fire or electric shock. Failure to do so could possibly result in serious injury.
Mobile Computing Taking care of your battery 3 Slide the battery release lock to the locked position. (Sample Illustration) Locking the battery release lock 4 Turn the computer right side up. 5 Reconnect any cables that were removed in step 3 of “Removing the battery from the computer” on page 102. 6 Restart the computer. Taking care of your battery The following sections offer tips on how to take care of your battery and prolong its life.
Mobile Computing Disposing of used batteries 105 ❖ To replace the main battery, use an identical battery that you can purchase through the Toshiba Web site at accessories.toshiba.com. ❖ A reverse polarity condition should be avoided with all batteries. The main battery is designed so that it cannot be installed in reverse polarity. ❖ Charge the battery only in the computer or in a battery charger designated as an approved option.
Mobile Computing Disposing of used batteries Never attempt to dispose of a battery pack by burning or by throwing it into a fire, and never allow exposure to a heating apparatus (e.g., microwave oven). Heat can cause a battery pack to explode and/or release caustic liquid, both which may possibly cause serious injury. Always dispose of used battery packs in compliance with all applicable laws and regulations.
Mobile Computing Traveling tips 107 Traveling tips The environmental precautions listed in “Selecting a place to work” on page 32, also apply while traveling. ❖ Never leave your computer on a sunny ledge or in a place where it could get wet or covered in dust. ❖ Always travel with the computer in a carrying case. Toshiba offers a choice of carrying cases for the computer. They all provide plenty of extra space for manuals, power cords, and compact discs.
Chapter 4 Exploring Your Computer’s Features In this chapter, you will explore some of the special features of your computer. Exploring the desktop The desktop is the launching pad for everything you can do in the Windows® operating system. You can use its features to start programs, find documents, set up system components, and perform most other computing tasks. HINT: The illustrated examples in this guide may appear slightly different from the screens displayed by your system.
Exploring Your Computer’s Features Exploring the desktop 109 Finding your way around the desktop Your computer’s desktop includes several standard features: icons, Start button, taskbar, notification area, and background pattern. Icons Start button Taskbar Notification area (Sample Image) Windows® operating system desktop Icons An icon represents a folder, file, or program that can be quickly activated by double-clicking the icon.
Exploring Your Computer’s Features Exploring the desktop ❖ TECHNICAL NOTE: If you delete a large number of files or very large files from the internal storage drive, there may be insufficient space available in the Recycle Bin to hold these files. In this case, Windows® will prompt you to either permanently delete the file(s) or cancel the deletion. ❖ If you delete a file (of any size) from an external media or flash media, it does not go into the Recycle Bin. The file is permanently deleted.
Exploring Your Computer’s Features Setting up for communications 111 To make a program or window the currently active one, click the associated taskbar button. Notification area The notification area displays icons of tasks or programs that run continuously in the background and displays notifications. To learn more about each task, position the pointer over the icon for a few moments and a short description of the task appears.
Exploring Your Computer’s Features Exploring audio features NOTE When the Wireless antenna is ON, the wireless indicator light be lit. will For help with common Wi-Fi® networking problems, see “Wireless networking problems” on page 149. Connecting your computer to a network You can connect your computer to a network to increase its capabilities and functionality using one of its communication ports.
Exploring Your Computer’s Features Using the Web Camera 3 4 5 6 113 Click the Start Recording button. Speak normally into the microphone. When you have finished recording, click the Stop Recording button. The Save As dialog box appears. To save the file, type a file name, and then click Save. Using external speakers or headphones Your computer is equipped with a full stereo sound system with internal speakers.
Exploring Your Computer’s Features Using the Memory card reader NOTE To email, instant message or video conference, you must be connected to the Internet. Depending on your computer model, the process of sending email, taking pictures or recording video messages may vary. To access the Web Camera, click the Start button and, in the Search field, type Web Camera. In the list that appears above, click on your selection. The Web Camera indicator light glows when the Web Camera is active.
Exploring Your Computer’s Features Using the Memory card reader 2 115 Push the media into the adapter until it locks in place. (Sample Illustration) Inserting memory media When inserting memory media, do not touch the metal contacts. You could expose the storage area to static electricity, which can destroy data.
Chapter 5 Utilities Your computer includes several utilities designed to help you to reconfigure your system to best meet your individual needs. Together, these allow you to ascertain certain system details, set additional options, or change default options. These utilities are described in this chapter. NOTE The utilities described in this chapter, and the icons shown in the sample images are applicable only if the related utility is available on your system.
Utilities TOSHIBA Assist ❖ TOSHIBA Accessibility ❖ TOSHIBA Service Station 117 TOSHIBA Assist The TOSHIBA Assist provides quick access to computer functions and allows you to customize a range of computer settings. To access TOSHIBA Assist, click the Start button and, in the Search field, type TOSHIBA Assist. In the list that appears above, click on your selection. The TOSHIBA Assist window appears.
Utilities TOSHIBA Assist Connect The feature available in this category is Bluetooth® Settings.
Utilities TOSHIBA Assist Secure The features available in this category are: ❖ Supervisor password ❖ User password (Sample Image) TOSHIBA Assist window – Secure tab 119
Utilities TOSHIBA Assist Protect & Fix The feature available in this category is TOSHIBA PC Diagnostic Tool Utility.
Utilities TOSHIBA Assist Optimize The features available in this category are: ❖ Mouse Utility ❖ TOSHIBA Hardware Setup (Hardware Settings) ❖ TOSHIBA Accessibility ❖ TOSHIBA Face Recognition Utility ❖ TOSHIBA Sleep Utility (Sample Image) TOSHIBA Assist window – Optimize tab 121
Utilities TOSHIBA Recovery Media Creator TOSHIBA Recovery Media Creator The TOSHIBA Recovery Media Creator utility enables you to create recovery media that can be used to return your system to its out-of-box state, if necessary. For detailed information on using the utility to create recovery media, see “Creating recovery media” on page 65.
Utilities Setting passwords 123 Setting passwords Setting a password lets you walk away from your computer while providing additional protection for your files. When you set a password, you must enter the password before you can work on your computer again. TOSHIBA supports several types of passwords on your computer: ❖ NOTE An instant password—Secures your open programs and files when leaving the computer temporarily.
Utilities Setting passwords To set a supervisor password: 1 Click the Start button and, in the Search field, type TOSHIBA Assist. In the list that appears above, click on your selection. The TOSHIBA Assist window appears. 2 On the left side, click the Secure tab. 3 Click the Supervisor Password icon. The Supervisor Password tab of the TOSHIBA Password Utility window appears. (Sample Image) Supervisor Password tab 4 Click Registered. 5 Enter your password, and then enter it again to verify.
Utilities Setting passwords 3 125 Click the Supervisor Password icon. The Supervisor Password tab of the TOSHIBA Password Utility window appears. 4 Click Not Registered. A pop-up screen appears asking for a password. 5 Enter the password, then click OK. 6 Click OK to exit. 7 Restart the system to complete the process. Using a user password A user password provides power-on password protection.
Utilities TOSHIBA Face Recognition Utility 4 Click Not Registered. 5 Follow the on-screen instructions to remove the user password. TOSHIBA Face Recognition Utility Your computer may come with the TOSHIBA Face Recognition utility. This utility provides another way to log on to your computer. NOTE For high security purposes, TOSHIBA Face Recognition is not a suitable substitute for Windows® passwords. To ensure the security of your system use your established Windows® passwords to log on.
Utilities TOSHIBA PC Diagnostic Tool Utility 127 TOSHIBA PC Diagnostic Tool Utility This utility can help diagnose problems with devices in your computer. Refer to the online Help documentation within the application for additional help. NOTE The TOSHIBA PC Diagnostic Tool utility may show tests for features you do not have. This is normal and does not indicate a problem. To use the TOSHIBA PC Diagnostic Tool utility: 1 Click the Start button and, in the Search field, type PC Diagnostic Tool.
Utilities Mouse Utility Mouse Utility The Mouse utility allows you to change your pointing device or mouse settings. To access the Mouse utility: 1 Click the Start button and, in the Search field, type Mouse. In the list that appears above, click on your selection. Or click the Mouse icon in the Optimize tab of TOSHIBA Assist. The Mouse Properties screen appears.
Utilities TOSHIBA Hardware Setup 129 TOSHIBA Hardware Setup TOSHIBA Hardware Setup is the TOSHIBA configuration management tool available through the Windows® operating system. To access it: ❖ Click the Start button and, in the Search field, type HWSetup. In the list that appears above, click on your selection. Or click the TOSHIBA Hardware Settings icon in the Optimize tab of TOSHIBA Assist. The TOSHIBA HWSetup screen appears.
Utilities TOSHIBA Sleep Utility ❖ Display—Allows you to change various default settings for the built-in display NOTE When the computer restarts, it remembers the last configuration. If data does not appear on the display you are using after starting in Sleep mode, press the F4 key to toggle the display. For more information, see “Directing the display output when you turn on the computer” on page 77.
Utilities TOSHIBA Sleep Utility 131 are compliant with the USB specification. In those cases, power on the computer to charge the device. NOTE ❖ When “USB Sleep and Charge function” is set to Enabled, USB bus power (DC 5V) will be supplied to the compatible port even when the power of the computer is turned OFF. USB bus power (DC 5V) is similarly supplied to the external devices which are connected to the compatible ports.
Utilities TOSHIBA Sleep Utility Metal paper clips or hair pins/clips will generate heat if they come into contact with USB ports. Do not allow USB ports to come into contact with metal products, for example when carrying the computer in your bag. Enabling/Disabling USB Sleep and Charge This utility can be used to enable or disable the USB Sleep and Charge function. To enable this function, select the Enable USB Sleep and Charge check box in the utility.
Utilities TOSHIBA Accessibility NOTE 133 With certain external devices, the USB Sleep and Charge function may not work no matter which charging mode you select. In those cases, disable USB Sleep and Charge in the utility and turn the computer on to charge the device, or use a different charging device.
Utilities TOSHIBA Service Station TOSHIBA Service Station The TOSHIBA Service Station helps you keep your new computer running at its best by notifying you when updated software, firmware, documentation or other information is available for your computer. The TOSHIBA Service Station will alert you when updates are available, and you can then choose to install the updates if you wish.
Chapter 6 If Something Goes Wrong Some problems you may encounter when using your computer are relatively easy to identify and solve. Others may require help from your network administrator or the manufacturer of the software program. This chapter aims to help you solve many problems by yourself. It covers the problems you are most likely to encounter. If all else fails, contact Toshiba. You will find information on Toshiba’s support services at the end of this chapter.
If Something Goes Wrong Problems when you turn on the computer 2 Click the Applications tab. If a program has stopped responding, the words “not responding” appear beside its name in the list. 3 Select the program you want to close, then click End Task. Closing the failed program should allow you to continue working. If it does not, continue with the next step. 4 Close the remaining programs one by one by selecting the program name, then End Task.
If Something Goes Wrong Problems when you turn on the computer 137 The computer displays the WARNING RESUME FAILURE/Windows Error Recovery – Windows did not shut down successfully message. To continue, select Start Windows normally. This can happen if the computer was put into Sleep mode and the battery has discharged. If you performed a shutdown before this message was displayed, a program or driver may have prevented Windows® from shutting down. Data stored in the computer’s memory has been lost.
If Something Goes Wrong The Windows® operating system is not working If the trickle-charging does not prove effective, visit the Toshiba Web site at support.toshiba.com and see the Support Bulletin Step-Charging the computer’s battery (click the Ask Iris® link and search for the support bulletin by name). 4 Connect the AC adaptor to a different power outlet, preferably in a different room.
If Something Goes Wrong ® The Windows operating system is not working 139 ❖ The operating system responds differently from the normal routine. ❖ The screen does not look right. Unless a hardware device has failed, problems usually occur when you change the system in some way such as installing a new program or adding a device. If you experience any of these problems, use the options in the Startup menu to fix the problem.
If Something Goes Wrong The Windows® operating system is not working NOTE If your computer is connected to a network, the Startup menu may display different versions of Safe mode. Internet problems My Internet connection is very slow. Many factors contribute to the speed with which you can surf the Internet. They include: network speed, network conditions, time of day (when everyone else is surfing, your access can be slow) and popularity of the sites you are trying to access.
If Something Goes Wrong Fixing a problem with Device Manager 141 Fixing a problem with Device Manager Device Manager provides a way to check and change the configuration of a device. Changing the default settings using Device Manager can cause other conflicts that make one or more devices unusable. Device Manager is a configuration tool for advanced users who understand configuration parameters and the ramifications of changing them.
If Something Goes Wrong Memory problems Memory problems Incorrectly connected or faulty memory modules may cause errors that seem to be hardware or even software related. It is worthwhile checking for these first: 1 Click the Start button, and then click the Shut down button in the lower-right corner of the Start menu. The computer shuts down completely. 2 Remove the memory module, following the instructions in “Removing a memory module” on page 50.
If Something Goes Wrong Power and the batteries 143 If the AC power light still does not come on, check that the wall outlet is working properly by plugging in a lamp or other appliance. The AC adaptor and power cord/cable work correctly, but the battery will not charge. The battery does not charge while the computer is consuming full power. Try turning off the computer. The battery may not be inserted correctly in the computer.
If Something Goes Wrong Keyboard problems Keyboard problems You have connected an external keyboard and the operating system displays one or more keyboard error messages. You may need to update your keyboard driver. Refer to the documentation that came with the keyboard or to the keyboard manufacturer's Web site. The keyboard you connected may be defective or incompatible with the computer. Try using a different make of keyboard.
If Something Goes Wrong Display problems 145 The screen does not look correct. You can change the display settings by clicking a blank area of the desktop with the secondary control button, then clicking Personalize. This opens the Personalization window. Choose a theme for your desktop background, under Colors, Sounds, and Screen Saver, or change the settings for each of these components individually. Click Display and then Change display settings to choose the screen resolution.
If Something Goes Wrong Disk or storage drive problems Disk or storage drive problems Problems with the storage drive or with external media usually show up as an inability to access the drive or as sector errors. Sometimes a drive problem may cause one or more files to appear to have garbage in them. Typical problems are: You are having trouble accessing a drive, or one or more files appear to be missing. Make sure you are identifying the drive by its correct name (A: or C:).
If Something Goes Wrong Optical disc drive problems 147 Your data files are damaged or corrupted. Refer to your software documentation for file recovery procedures. Many software packages automatically create backup files. You may also be able to recover lost data using utility software. Consult your network administrator. Some programs run correctly but others do not. This is probably a configuration problem.
If Something Goes Wrong Sound system problems Never use a pencil to press the manual eject button. Pencil lead can break off inside the computer and damage it. Some discs run correctly but others do not. Check that the type of disc you are using is compatible with your optical disc drive. For more information regarding supported optical media formats, refer to the complete detail specifications for your computer at support.toshiba.com.
If Something Goes Wrong Wireless networking problems 149 Make sure the printer cable is firmly attached to the computer and the printer. Run the printer’s self-test to check for any problem with the printer itself. Make sure you installed the proper printer drivers as shown in the instructions that came with the printer. You may have connected the printer while the computer is on. Disable Sleep mode, turn off the computer, and turn off the printer.
If Something Goes Wrong Wireless networking problems ❖ If another computer is on the same network, verify that it has network access, and can connect to the Internet. If, for example, the other computer cannot browse to a public Web site, the ISP’s (Internet Service Provider) service may be disrupted. ❖ Verify that the Service Set Identifier (SSID), or network name, is correct - i.e., that it matches the SSID assigned to the access point you are attempting to connect through.
If Something Goes Wrong DVD operating problems 151 The Windows® operating system wireless management utility does not work. If you are using an external Wi-Fi® adapter (a USB adapter, or other variety), check if the adapter comes with its own management utility. If it does, the utility may be disabling the Windows® operating system wireless management utility, in which case you must use the adapter's management utility.
If Something Goes Wrong Develop good computing habits 3 To turn off the display, select Never in the drop-down lists. 4 Click Save changes. The screen saver runs while you are watching a movie or title. If the screen saver is enabled, it runs on top of any movie or title you are watching. To disable the screen saver: 1 Right-click on the desktop and click Personalize in the menu. 2 Click Screen Saver in the lower-right corner of the window. 3 Select None from the Screen saver drop-down list.
If Something Goes Wrong Develop good computing habits 153 Read the user’s guides. It is very difficult to provide a fail-safe set of steps you can follow every time you experience a problem with the computer. Your ability to solve problems will improve as you learn about how the computer and its software work together. Get familiar with all the user’s guides provided with your computer, as well as the manuals that come with the programs and devices you purchase.
If Something Goes Wrong Develop good computing habits 4 In the input field, enter a name that is descriptive enough to be easily understood in the future, such as “Before installing Brand X Accounting app.” Then click Create. The Windows® operating system creates the restore point, automatically stamps it with the current date and time, and displays a message that the restore point was successfully created. 5 Click Close.
If Something Goes Wrong Develop good computing habits 155 Fortunately, the Windows® operating system offers a convenient way to back up your computer or just your important files to optical disc drives, or hard drives. An external hard drive is recommended in case the internal storage drive fails. No additional software is required. Most of the optical disc drives built into recent Toshiba portable computer models can write to (or ‘burn’) as well as read from optical discs.
If Something Goes Wrong Develop good computing habits ❖ Have your back up DVD(s) on hand in case you need any files from them. ❖ Do not guess - follow directions carefully! It is often necessary to run an installation utility first - before connecting a new hardware item to the computer. If the device is connected first, it may be very difficult to complete the installation successfully. Always carefully follow the installation instructions that accompany the hardware or software.
If Something Goes Wrong If you need further assistance 157 ❖ Try selecting a different charging mode in the TOSHIBA Sleep and Charge Utility, if your computer provides more than one charging mode. For more information, see “Power supply mode settings” on page 132. ❖ If you are attempting to charge a device without an AC adaptor connected to the computer, the computer's battery power may be below the limit specified in the TOSHIBA Sleep Utility or the battery may be depleted.
If Something Goes Wrong Other Toshiba Internet Web sites Contacting Toshiba Toshiba’s Technical Support Web site For technical support, or to stay current on the most recent software and hardware options for your computer, and for other product information, be sure to regularly check the Toshiba Web site at support.toshiba.com. Other Toshiba Internet Web sites toshiba.com Worldwide Toshiba corporate site us.toshiba.com Marketing and product information in the USA accessories.toshiba.
If Something Goes Wrong Toshiba’s worldwide offices 159 Latin America and Caribbean Toshiba America Information Systems, Inc. 9740 Irvine Boulevard Irvine, California 92618 United States Mexico Toshiba de México S.A. de C.V. Sierra Candela No.111, 6to. Piso Col. Lomas de Chapultepec. CP 11000 Mexico, DF. Spain Toshiba Information Systems (España) S.A.
Appendix A Hot Keys/TOSHIBA Cards Hot keys and TOSHIBA Cards provide a quick way to modify selected system functions and to launch applications. There are two types of TOSHIBA Cards: Hot Key Cards and Application Cards. Hot Key Cards The Hot Key Cards are used to set or modify the following system functions: ❖ Mute ❖ Power Plan ❖ Output (Display switch) ❖ Brightness control ❖ Wireless ❖ Touch pad 160 5.375 x 8.375 ver 2.
Hot Keys/TOSHIBA Cards Hot key functions 161 Using the Hot Key Cards The Hot Key Cards are normally hidden from view. The Cards appear when you press the corresponding function key. NOTE Hot keys are keys that, when pressed, turn system functions on and off. Hot keys have a legend on the key indicating the option or feature the key controls. To use a Hot Key Card using a hot key: 1 Press the function key. 2 Press the hot key associated with the desired function.
Hot Keys/TOSHIBA Cards Hot key functions Volume Mute This hot key enables/disables volume mute on your computer. When volume mute is enabled, no sound will come from the speakers or headphones. Lock (Instant security) This hot key displays the help file. Display brightness This hot key decreases the screen brightness. This hot key increases the screen brightness. 5.375 x 8.375 ver 2.
Hot Keys/TOSHIBA Cards Hot key functions 163 Output (Display switch) This TOSHIBA Card or hot key cycles through the power-on display options (only the first option is available when you do not have an external monitor attached) (the last option is available only if you are in Extended Display Mode). or NOTE Some modes are only available with the appropriate device attached and turned on.
Hot Keys/TOSHIBA Cards Hot key functions Cycle through the display modes, then select the desired mode. Not all functions are supported on all models. NOTE Some systems also support an additional Swap Image Display mode. This mode is available only if the current setting is an extended desktop mode (Built-in Display and External Monitor, or Built-in Display and TV). In extended desktop mode, the image is split into two sides, one side per display device. To swap sides, select Swap Image Display.
Hot Keys/TOSHIBA Cards Hot key functions 165 Keyboard hot key functions This hot key decreases the speaker volume. This hot key increases the speaker volume. This hot key mutes the sound coming from the computer. This hot key allows you to zoom out. This hot key allows you to zoom in. 5.375 x 8.375 ver 2.
Hot Keys/TOSHIBA Cards Hot key functions Disabling or enabling wireless devices This TOSHIBA Card or hot key enables/disables the optional wireless devices installed in your computer. The wireless modes are: or ❖ Wi-Fi® enabled—Enables just the Wi-Fi® module. ❖ Bluetooth® enabled—Enables just the Bluetooth® module. ❖ All disabled—Disables the Bluetooth® and Wi-Fi® modules. ❖ All enabled—Enables the Bluetooth® and Wi-Fi® modules.
Hot Keys/TOSHIBA Cards Hot key functions 167 Zoom (Display resolution) This TOSHIBA Card or hot key switches screen resolution. Selecting this Card or pressing the hot key displays the following options: or [Space bar] (Sample Image) Screen resolution options Cycle through the screen resolutions, then select the desired resolution. 5.375 x 8.375 ver 2.
Appendix B Power Cord/Cable Connectors Your computer ships with the correct power supply for the country of purchase. This appendix shows the shapes of the typical AC power cord/cable connectors for various parts of the world. USA Canada UL approved CSA approved United Kingdom Europe VDA approved NEMKO approved BS approved Australia AS approved 168 5.375 x 8.375 ver 2.
Glossary TECHNICAL NOTE: Some features defined in this glossary may not be available on your computer. Acronyms The following acronyms may appear in this User’s Guide.
Glossary DIMM Dual Inline Memory Module DOS Disk Operating System DPI Dots Per Inch DVD Digital Versatile (or Video) Disc DVD-ROM Digital Versatile (or Video) Disc Read-Only Memory EPROM Erasable Programmable Read-Only Memory eSATA external Serial Advanced Technology Attachment FAT File Allocation Table FCC Federal Communications Commission GB gigabyte HDD Hard Disk Drive HDMI High-Definition Multimedia Interface HDMI-CEC High-Definition Multimedia Interface Consumer Electronics
Glossary 171 ROM Read-Only Memory RTC Real-Time Clock SD Secure Digital SDRAM Synchronous Dynamic Random Access Memory SSD Solid State Drive TFT Thin Film Transistor USB Universal Serial Bus URL Uniform Resource Locator WAN Wide Area Network www World Wide Web Terms The following terms may appear in this User’s Guide. A active-matrix display—A liquid crystal display (LCD) made from an array of liquid crystal cells using active-matrix technology.
B Glossary backup—A copy of a file, usually on a removable disk, kept in case the original file is lost or damaged. Basic Input/Output System (BIOS)—See BIOS. baud rate—The speed at which a communication device, such as a printer or modem, transmits information. Baud rate is the number of signal changes per second (not necessarily the same as bits per second). See also bits per second.
Glossary C 173 cache—A section of very fast memory in which frequently used information is duplicated for quick access. Accessing data from cache is faster than accessing it from the computer’s main memory. See also CPU cache, L1 cache, L2 cache. CD—An individual compact disc. See also CD-ROM. CD-ROM (Compact Disc Read-Only Memory)—A form of highcapacity storage that uses laser optics instead of magnetic means for reading data. See also CD. Compare DVD-ROM.
Glossary CPU cache—A section of very fast memory residing between the CPU and the computer’s main memory that temporarily stores data and instructions the CPU will need to execute commands and programs. See also cache, L1 cache, L2 cache. cursor—An on-screen symbol (usually a flashing vertical line) that indicates the position where characters will appear when you enter data. D default—The setting selected by a program when the user does not specify an alternative setting.
Glossary 175 document—Any file created with an application and, if saved to disk, given a name by which it can be retrieved. See also file. double-click—To press and release the pointing device’s primary button rapidly twice without moving the pointing device. In the Windows® operating system, this refers to the pointing device’s left button, unless otherwise stated. download—(1) In communications, to receive a file from another computer through a modem or network.
F Glossary file—A collection of related information, saved on disk with a unique name. A file may be a program, information used by a program, or a document. See also document. File Allocation Table (FAT)—The section of a storage drive that keeps track of the location of stored files. file name—A set of characters that uniquely identifies a file within a particular folder. It consists of two parts: the actual name and the file name extension. See also file extension.
Glossary 177 HDMI (High-Definition Multimedia Interface)—An interface used to transmit high quality audio and video signal via a single cable in digital format, providing better picture quality than analog signal. HDMI-CEC (HDMI Consumer Electronics Control)—One A/V component can control another while using this function, if connected with HDMI cables. See also HDMI.
Glossary LAN (Local Area Network)—A group of computers or other devices dispersed over a relatively limited area and connected by a communications link that enables any device to interact with any other on the network. LED (Light Emitting Diode)—A solid state lamp (SSL) that uses light-emitting diodes (LEDs) as the source of light, which offers long life and high efficiency output.
Glossary 179 motherboard—The computer’s main circuit board that contains the processor, memory, and other primary components. MS-DOS prompt—See system prompt. multi-function drive—A DVD drive that can read and write to CD and DVD media. multimedia—A combination of two or more media, such as sound, animation, and video in a computer program or presentation. Musical Instrument Digital Interface—See MIDI.
Glossary password—A unique string of characters entered by a user to verify his or her identity to the computer or the network. PC Card—A credit-card-sized expansion card designed to increase the capabilities of computers. PC Cards provide functions such as modem, fax/modem, hard disk drive, network adapter, sound card, or SCSI adapter. peripheral—Any device, such as a printer or joystick, that is attached to the computer and controlled by the computer’s CPU. pixel—Short for “picture element.
Glossary 181 Random Access Memory—See RAM. Read-Only Memory—See ROM. reboot—See boot, restart. removable disk—A disk that can be removed from a disk drive. A Flash drive is one example of a removable disk. resolution—A measure of the sharpness of the images that can be produced by a printer or displayed on a screen. For a printer, resolution is expressed in dots per inch (dpi). For a screen, it is expressed as the number of pixels available horizontally and vertically. restart—Synonymous with reboot.
Glossary shortcut—See keyboard shortcut. Sleep—A feature of some Windows® operating systems that allows you to turn off the computer without exiting your open applications and to continue from where you left off when you turn the computer on again. software—See program. Compare hardware. solid state drive —A data storage device that utilizes solid-state memory as opposed to a hard disk (see also hard disk).
Glossary W 183 Web—See World Wide Web. Wi-Fi®—A registered trademark term of the Wi-Fi Alliance that stands for Wireless Fidelity, and is another term for the communication protocol to permit an Ethernet connection using wireless communication components. World Wide Web (www)—The worldwide network of Web sites linked together over the Internet. A user of the Web can jump from site to site regardless of the location of the computer hosting the site. See also Internet.
Index A AC adaptor 40 AC power 94 AC power light 40 accessing network 112 adding memory check total memory 53 memory (optional) 45 optional external devices 44 adequate ventilation cooling fan 39 adjusting touch pad settings 75 audio features 112 B backing up files 82, 85 battery battery life 93 Call2Recycle™ 106 care 104, 105 changing 101 charge indicator light 42 charge time 94 charger 94 charging 43, 94 charging the real-time clock (RTC) 95 conserving power 99 determine remaining power 97 disposal 105
Index taking care of 104 battery indicator light 97 BIOS Setup see TOSHIBA Hardware Setup button eject, optical disc drive 87 mute button 88 next track button 88 play/pause button 88 previous track button 88 Shut down 46 start 110 volume increase/decrease buttons 88 buttons media control buttons 88 C Call2Recycle™ battery 106 caring for your computer 79 changing battery 101 character keys 83 charging the battery 43 cleaning the computer 79 communications set up 111 computer caring for 79 cleaning 79 envir
Index removing with computer on 89 DVD player troubleshooting 151 DVDs using 86 Hot Key Cards 160 Hot key functions 161 I icon eject button optical disc drive 87 eject, optical disc drive 87 enabling touch pad 75, 164 ENERGY STAR® 27 exploring desktop 108 external display device HDMI™ Out port 76 RGB (monitor) port 76 external display, adjusting 78 desktop 109 moving to desktop 109 recycle bin 109 safety 30 installation memory module 45 installing a charged battery 103 battery 101 memory modules 4
Index manual eject hole optical disc drive 87 media control buttons mute button 88 next track button 88 play/pause button 88 previous track button 88 using 88 volume increase/decrease buttons 88 memory adding (optional) 45 check total memory 53 removing memory module slot cover 47 Memory card reader inserting memory media 114 removing memory media 115 using 114 memory module installation 45 inserting into socket 48 removing 50, 52 microphone using 112 monitor connecting 77 monitor problems troubleshooting
Index port HDMI™ 76 RGB 76 power connecting cable to AC adaptor 41 cord/cable 42 cord/cable connectors 168 energy-saving features 92 power management 94 optimum performance 94 power plans selecting power plan options 100 power saving options 99 precautions safety 37 printer troubleshooting 148 problem solving contacting Toshiba 158 Startup options 139 program, starting 84 program, starting from Start menu 85 projector connecting 77 R real-time clock (RTC) battery 93 recording sounds 112 recovery chec
Index settings customize computer settings 78 display output 78 Shut down button 46 computer 46 software Setup Wizard 44 software program starting 84 starting from Start menu 85 sounds recording 112 speakers using external 113 start button 110 starting a program 84 Search programs and files field 84 Windows® Start menu 85 starting a program from Start 85 Startup menu problem solving 139 supervisor password, deleting 124 supervisor password, set up 123 system indicator lights AC power 40 drive in-use indica
Index good computing habits 152 hard disk drive is slow 146 Help and Support, Windows® operating system 140 high-pitched noise 148 installing hardware/software 155 keyboard 144 keyboard will not respond 136 memory problems 142 missing files/trouble accessing a drive 146 on-screen eject button 148 optical disc drive 147 power and batteries 142 printer 148 restore points 153 screen does not look correct/ flickers 145 slow Internet connection 140 sound system 148 trouble running discs 148 trouble running