User's Manual

Getting Started

Recovering the Internal Storage Drive

Recovering to out-of-box state (recommended recovery method)

Recovering an internal storage drive to its out-of-box state deletes all

partitions on the drive and all information stored in those partitions.

Be sure to save your work to external media before executing the

recovery. For more information, see “Backing up your work” on

page 112.

During the recovery process it is strongly recommended that your

computer be connected to an external power source via the AC

adaptor.

You can recover the original factory image (returning the computer

to its out-of-box state) using the utilities stored on your computer’s

internal storage drive or using recovery DVDs/media, if you have

created such media. To recover using the first method, follow the

procedure below. To recover using the second method, see

“Restoring from recovery DVDs/media” on page 76.

To recover the original factory image using the utilities on your

computer’s internal storage drive:

1 Make sure the computer is turned off.

2 While powering on your computer, press the

F12 key when the

initial TOSHIBA screen displays.

The boot menu appears.

3 Using the arrow keys to scroll down, select the HDD Recovery

option, and then press the

ENTER key.

4 If your system offers a choice of Windows

7 32-bit or 64-bit

operating system, select one at this time. If not, skip to step 5.

NOTE