User Guide

136
If Something Goes Wrong
The Windows
®
operating system is not working
Internet problems
My Internet connection is very slow.
Many factors contribute to the speed with which you can surf the
Internet. They include: network speed, network conditions, time of
day (when everyone else is surfing, your access can be slow) and
popularity of the sites you are trying to access. If accessing a
particular site is very slow, try later.
My browser cannot find the URL address I typed in.
Make sure you separated the domain names of the address with the
forward slash (/). Check the spelling of each name and the syntax of
the address carefully. A single incorrect letter or missed character
will make it impossible for your browser to locate the site.
My browser cannot find a site I bookmarked.
The World Wide Web is constantly changing. A site you
bookmarked yesterday may not be available today or its server may
be down for temporary repair. Try again later.
The Windows
®
operating system can help you
If the operating system has started properly but you still have a
problem using your computer, the online Help can assist you in
troubleshooting the problem. Getting to the online Help will differ
depending on which interface you are in:
❖ Start screen—Type Help and Support
As soon as you begin typing, the search feature automatically
begins.
❖ Desktop—Press the
F1 key
When the “Windows Help and Support” screen appears, do one or
both of the following:
❖ In the open search field type the topic you need help with
and follow the on-screen instructions
❖ Click or touch one of the options listed in the window and
follow the instructions
You can connect to Support Online by going to Toshiba support at
support.toshiba.com.
NOTE