Satellite®/Satellite Pro® P800 Series User’s Guide If you need assistance: Technical support is available online at Toshiba’s Web site at support.toshiba.com. At this Web site, you will find answers for many commonly asked technical questions plus many downloadable software drivers, BIOS updates, and other downloads. For more information, see “If Something Goes Wrong” on page 133 in this guide.
Handling the cord on this product will expose you to lead, a chemical known to the State of California to cause birth defects or other reproductive harm. Wash hands after handling. For the state of California only.
Critical Applications The computer you have purchased is not designed for any “critical applications.” “Critical applications” means life support systems, medical applications, connections to implanted medical devices, commercial transportation, nuclear facilities or systems or any other applications where product failure could lead to injury to persons or loss of life or catastrophic property damage.
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: ❖ This device may not cause harmful interference. ❖ This device must accept any interference received, including interference that may cause undesired operation. Contact Toshiba’s Support Web site at support.toshiba.com. Industry Canada Requirement This Class B digital apparatus complies with Canadian ICES-003. Cet appareil numérique de la classe B est conformé à la norme NMB-003 du Canada.
Radio Frequency Interference Requirements This device is restricted to indoor use due to its operation in the 5.15 GHz to 5.25 GHz frequency range. FCC requires this product to be used indoors for frequency range 5.15 GHz to 5.25 GHz to reduce the potential for harmful interference to co-channel Mobile Satellite systems. High power radars are allocated as primary users of the 5.25 GHz to 5.35 GHz and 5.65 GHz to 5.85 GHz bands. These radar stations can cause interference with and/or damage this device.
Exposure to Radio Frequency Radiation The radiated output power of the TOSHIBA Wireless LAN Mini PCI Card is far below the FCC radio frequency exposure limits. Nevertheless, the TOSHIBA Wireless LAN Mini PCI Card shall be used in such a manner that the potential for human contact during normal operation is minimized. The antenna(s) used for this transmitter must not be co-located or operating in conjunction with any other antenna or transmitter.
This device is restricted to indoor use due to its operation in the 5.15 GHz to 5.25 GHz frequency range. Industry Canada requires this product to be used indoors for frequency range 5.15 GHz to 5.25 GHz to reduce the potential for harmful interference to co-channel Mobile Satellite systems. High power radars are allocated as primary users of the 5.25 GHz to 5.35 GHz and 5.65 GHz to 5.85 GHz bands. These radar stations can cause interference with and/or damage this device.
In the European Union, these symbols indicate that when the last end user wishes to discard this product, it must be sent to appropriate facilities for recovery and recycling. This Directive applies to EU member countries only and does not apply to end users in other countries such as the United States.
1. Sticker Please put the following sticker on devices incorporating this product. The frequency bandwidth of this equipment may operate within the same range as industrial devices, scientific devices, medical devices, microwave ovens, licensed radio stations and non-licensed specified low-power radio stations for mobile object identification systems (RFID) used in factory product lines (Other Radio Stations). 1.
Device Authorization This device obtains the Technical Regulation Conformity Certification and the Technical Conditions Compliance Approval, and it belongs to the device class of radio equipment of low-power data communication system radio station stipulated in the Radio Law and the Telecommunications Business Law of Japan. Europe - Restrictions for use of 2.
Europe - Restrictions for Use of 5 GHz Frequencies in European Community Countries 5150-5250 MHz 5250-5350 MHz European Community Countries Channels: 36, 40, 44, 48 Austria Belgium, France, Switzerland/Liechtenstein Denmark, Finland, Germany, Greece, Ireland, Italy, Luxembourg, Netherlands, Norway, Portugal, Sweden, UK Iceland, Spain 5470-5725 MHz Channels: 52, 56, 60, Channels: 100, 104, 108, 112, 64 116, 120, 124, 128, 132, 136, 140 Indoor Only O O Indoor Only x O Indoor/Outdoor x x O O O O
Bluetooth® Wireless Technology Interoperability Bluetooth® Cards from TOSHIBA are designed to be interoperable with any product with Bluetooth wireless technology that is based on Frequency Hopping Spread Spectrum (FHSS) radio technology, and is compliant to: ❖ ❖ Bluetooth Specification as defined and approved by The Bluetooth Special Interest Group. Logo certification with Bluetooth wireless technology as defined by The Bluetooth Special Interest Group.
Bluetooth® Wireless Technology and Your Health The products with Bluetooth® wireless technology, like other radio devices, emit radio frequency electromagnetic energy. The level of energy emitted by devices with Bluetooth wireless technology however is much less than the electromagnetic energy emitted by wireless devices such as mobile phones.
Taiwan Article 14 Unless approved, for any model accredited low power radio frequency electric machinery, any company, trader or user shall not change the frequency, increase the power or change the features and functions of the original design. Any use of low power radio frequency electric machinery shall not affect aviation safety and interfere with legal communications. In the event interference is caused, the use of such electric machinery shall be immediately discontinued.
Intel® wireless WiMAX™ adapters are engineered, manufactured, tested, and quality checked to ensure that they meet all necessary local and governmental regulatory agency requirements for the regions that they are designated and/or marked to ship into. In many instances Intel® is required to provide test data to prove regional and local compliance to regional and governmental regulations before certification or approval to use the product is granted.
and committees of scientists who continually review and interpret the extensive research literature. In some situations or environments, the use of Wireless WAN may be restricted by the proprietor of the building or responsible representatives of the organization. These situations may for example include: ❖ Using the Wireless WAN equipment on board airplanes, or ❖ In any other environment where the risk of interference to other devices or services is perceived or identified as harmful.
Regulatory Information The TOSHIBA Wireless WAN Card must be installed and used in strict accordance with the manufacturer’s instructions as described in the user documentation that comes with the product. This device complies with the following radio frequency and safety standards. CE Compliance CE Compliance does not apply to systems with Wireless WAN (3G) modules installed. Canada – Industry Canada (IC) Wireless WAN complies with RSS-129, RSS-133 Industry Canada.
This device is restricted to indoor use due to its operation in the 5.15 GHz to 5.25 GHz frequency range. Industry Canada requires this product to be used indoors for frequency range 5.15 GHz to 5.25 GHz to reduce the potential for harmful interference to co-channel Mobile Satellite systems. High power radars are allocated as primary users of the 5.25 GHz to 5.35 GHz and 5.65 GHz to 5.85 GHz bands. These radar stations can cause interference with and/or damage this device.
Copyright This guide is copyrighted by Toshiba America Information Systems, Inc. with all rights reserved. Under the copyright laws, this guide cannot be reproduced in any form without the prior written permission of Toshiba. No patent liability is assumed, however, with respect to the use of the information contained herein. ©2012 by Toshiba America Information Systems, Inc. All rights reserved. Export Administration Regulation This document contains technical data that may be controlled under the U.S.
Trademarks Satellite, Satellite Pro, and eco Utility are either registered trademarks or trademarks of Toshiba America Information Systems, Inc. and/or Toshiba Corporation. Adobe and Photoshop are either registered trademarks or trademarks of Adobe Systems Incorporated in the United States and/or other countries. Blu-ray and Blu-ray Disc are trademarks of the BD Association. Bluetooth word mark and logos are owned by the Bluetooth SIG, Inc. and any use of such marks by Toshiba is under license.
Computer Recycling Information As part of a commitment to people and the future, Toshiba promotes the efficient use of resources by working to achieve our zero-waste-to-landfill goal at all our production sites. In addition to our existing waste reduction and recycling policies, Toshiba is strongly committed to reducing electronic waste.
Contents Introduction................................................................................ 28 This guide ...............................................................30 Safety icons ............................................................31 Other icons used...............................................31 Your computer’s features and specifications ....32 Other documentation ..............................................32 Service options ....................................................
Contents 23 Check list ..........................................................38 Precautions.......................................................38 Important information on your computer’s cooling fan ..................................................40 Setting up your computer .......................................41 Connecting to a power source ................................41 Charging the main battery.......................................44 Using the computer for the first time ...............
Contents Caring for your computer........................................74 Cleaning the computer ......................................75 Moving the computer........................................75 Using a computer lock ......................................75 Chapter 2: Learning the Basics................................................. 77 Computing tips .......................................................77 Using the keyboard .................................................78 Function keys..
Contents 25 Conserving battery power ................................95 Power Plans......................................................95 Using the eco power plan .......................................97 Changing the main battery ......................................97 Removing the battery from the computer .........97 Inserting a charged battery ...............................99 Taking care of your battery ...................................100 Safety precautions .....................................
Contents Using a supervisor password..........................119 Using a user password ...................................121 Deleting a user password................................121 System Settings....................................................122 Sleep and Charge ..................................................123 Sleep and Charge ............................................123 Enabling/Disabling USB Sleep and Charge......125 Power supply mode settings...........................
Contents 27 Printer problems ...................................................149 Wireless networking problems..............................150 DVD operating problems.......................................152 Develop good computing habits ...........................153 Data and system configuration backup in the Windows® operating system...............154 If you need further assistance...............................159 Contacting Toshiba .........................................
Introduction Welcome to the world of powerful, portable, multimedia computing. With your Toshiba computer, your work and entertainment can accompany you wherever you go. Your computer is ENERGY STAR® qualified. Toshiba is a partner in the Environmental Protection Agency’s (EPA) ENERGY STAR® Program and has designed this computer to meet the latest ENERGY STAR® guidelines for energy efficiency.
Introduction 29 When considering additions to your home office, purchase products that have earned the ENERGY STAR® for all your equipment needs, which can save you money, save energy, and help protect the climate. Visit http://www.energystar.gov or http://www.energystar.gov/powermanagement for more information regarding the ENERGY STAR® Program.
Introduction This guide NOTE The product specifications and configuration information are designed for a product Series. Your particular model may not have all the features and specifications listed or illustrated. For more detailed information about the features and specifications on your particular model, please visit Toshiba’s Web site at support.toshiba.com.
Introduction Safety icons 31 Safety icons This manual contains safety instructions that must be observed to avoid potential hazards that could result in personal injuries, damage to your equipment, or loss of data. These safety cautions have been classified according to the seriousness of the risk, and icons highlight these instructions as follows: Indicates an imminently hazardous situation which, if not avoided, will result in death or serious injury.
Introduction Other documentation Your computer’s features and specifications Certain computer chassis are designed to accommodate all possible configurations for an entire product Series. Your select model may not have all the features and specifications corresponding to all of the icons or switches shown on the computer chassis, unless you have selected all those features. This information applies to all the features and icons described in this guide.
Chapter 1 Getting Started This chapter provides tips for using your computer effectively, summarizes how to connect components, and explains what to do the first time you use your computer. Please read the safety instruction information on the Quick Start document (that shipped with your computer) carefully and make sure you fully understand the instructions before you attempt to use your computer in order to avoid potential hazards that could cause bodily injury, property damage, or damage the computer.
Getting Started Selecting a place to work ❖ Equipment that generates a strong electromagnetic field, such as stereo speakers (other than speakers that are connected to the computer) or speakerphones. ❖ Rapid changes in temperature or humidity and sources of temperature change such as air conditioner vents or heaters. ❖ Extreme heat, cold, or humidity. ❖ Liquids and corrosive chemicals.
Getting Started Selecting a place to work 35 ❖ Avoid glare: position the notebook so that light sources (lamps or windows) do not shine or reflect directly into your eyes. Place the notebook display away from bright light sources or reduce the light intensity from windows by using blinds. Glare on the notebook display may cause eye strain, eye fatigue or headaches. ❖ Certain notebook displays have a brightness approaching that of a TV device.
Getting Started Selecting a place to work ❖ Alternative keyboards, such as the split curved keyboard, may improve shoulder and arm comfort. ❖ Select a mouse that is comfortable for you to use. ❖ Don’t rest your wrists on the edge of the keyboard or on the work surface when typing. ❖ The monitor should be about an arm length away while sitting back in the chair. ❖ The monitor should be centered in front of your body. ❖ The top of the monitor should be at or slightly below eye level.
Getting Started Selecting a place to work 37 ❖ Take short, strategically spaced rest breaks to avoid eye strain and body fatigue. For example, stand up and walk around or stretch for a few minutes every hour. ❖ Taking regular breaks is especially important if you are working long hours on your computer or working on a deadline. ❖ If stress at work is affecting your health, try to identify the sources of the stress and evaluate ways to reduce the stress.
Getting Started Selecting a place to work For more specific recommendations on the safety and comfort of your computer environment, customers in the United States may visit the United States Department of Labor, Occupational Safety & Health Administration Web site at: http://www.osha.
Getting Started Selecting a place to work 39 Never allow any liquids to spill into any part of your computer, and never expose the computer to rain, water, seawater or moisture. Exposure to liquid or moisture can cause electric shock or fire, resulting in damage or serious injury. If any of these eventualities should accidentally occur, immediately: 1. Turn off the computer. 2. Disconnect the AC adaptor from the power plug socket and computer. 3. Remove the battery pack.
Getting Started Selecting a place to work ❖ Keep the computer and disks away from objects that generate strong magnetic fields, such as large stereo speakers. Information on some disks is stored magnetically. Placing a magnet too close to a disk can erase important files. Handle discs carefully. Avoid touching the surface of the disc. Grasp it by its center hole and edge. If you handle the disc incorrectly, you could damage the disc and possibly lose data. ❖ Scan all new files for viruses.
Getting Started Setting up your computer 41 Setting up your computer TECHNICAL NOTE: You must complete all setup steps up to and including “Setting up your software” on page 45 before adding external or internal components to your computer. These components include, but are not limited to, a mouse, keyboard, printer, and memory. Your computer contains a rechargeable main battery that needs to be charged before you can use it. To use external power or to charge the battery you must attach the AC adaptor.
Getting Started Connecting to a power source Always use the TOSHIBA AC adaptor that was provided with your computer, or use AC adaptors specified by TOSHIBA to avoid any risk of fire or other damage to the computer. Use of an incompatible AC adaptor could cause fire or damage to the computer possibly resulting in serious injury. TOSHIBA assumes no liability for any damage caused by use of an incompatible adaptor.
Getting Started Connecting to a power source _ + 2 43 Plug the AC adaptor cord into the DC-IN on the side of the computer. (Sample Illustration) Connecting the AC adaptor cord to the computer 3 Connect the power cord/cable to a live electrical outlet. The AC power light on the indicator panel glows white. Never attempt to connect or disconnect a power plug with wet hands. Failure to follow this instruction could result in an electric shock, possibly resulting in serious injury.
Getting Started Charging the main battery Charging the main battery Before using the battery to power the computer, you must charge the battery. To charge the battery, leave the computer plugged into an AC power source with the computer turned off until the battery light glows white. After that, the battery will be completely charged and ready to power the computer. NOTE Battery life and charge time may vary depending on the applications power management settings, and features used.
Getting Started Registering your computer with Toshiba 45 Initial setup The Windows 8 Startup screen is the first screen displayed when you turn on your computer for the first time. Follow the on-screen instructions on each screen in order to properly install the operating system and begin using your computer. Setting up your software When you turn on the computer for the first time, do not turn off the power again until the operating system has loaded completely.
Getting Started To Shut down your computer To Shut down your computer 1 From the Start or Desktop screen, move your pointer over the upper or lower right corner of the screen. 2 When the Windows® Charms appear, click the Settings ( Charm. ) Pressing the power button before shutting down the Windows® operating system could cause you to lose your work. Make sure the system indicator panel’s storage drive light and the drive in-use light are off.
Getting Started To place your computer in Sleep mode 3 In the lower right of the screen click the Power ( ) icon. Restart option Power (Sample Image) Restart 4 Highlight Restart, and then click the Restart option. The computer closes all open applications, and restarts the operating system. To place your computer in Sleep mode 1 From the Start or Desktop screen, move your pointer over the upper or lower right corner of the screen. 2 When the Windows® Charms appear, click the Settings ( Charm.
Getting Started Adding optional external devices Adding optional external devices NOTE Before adding external devices or memory, Toshiba recommends setting up your software. See “Setting up your software” on page 45.
Getting Started Adding memory (optional) To avoid damaging the computer’s screws, use a Phillips screwdriver of the correct size that is in good condition. Installing a memory module with the computer’s power on may damage the computer, the module, or both. The computer has two memory slots—Slot A and Slot B. You can install one or two memory modules. Before you install or remove a memory module, turn off the computer.
Getting Started Adding memory (optional) 4 Highlight Shut down while holding the Shift key, and then click the Shut down option. The computer closes all open applications, shuts down the operating system, and then turns off. 5 Unplug and remove any cables connected to the computer, including the AC adaptor. Do not try to remove a memory module with the computer turned on. You can damage the computer and the memory module.
Getting Started Adding memory (optional) 51 10 Place the screw(s) and the cover in a safe place so that you can retrieve them later. Static electricity can damage the memory module. Before you handle the module, touch a grounded metal surface to discharge any static electricity you may have built up. Avoid touching the connector on the memory module or on the computer. Grease or dust on the connector may cause memory access problems.
Getting Started Adding memory (optional) aligning the connector’s notch with the matching key in the socket. notch latch connector latch key (Sample Illustration) Aligning the memory module with the socket 14 Firmly press the memory module into the memory slot’s socket at approximately a 30-degree angle (to the horizontal surface of the computer).
Getting Started Adding memory (optional) 53 latch latch (Sample Illustration) Pressing down on the memory module Do not force the memory module into position. The memory module should be completely inserted into the socket and level when secured in place. Back of computer Slot B Slot A (Sample Illustration) Inserting the memory module into the slot NOTE For this model, Slot A is the bottom slot. Slot B is the top slot. If only one memory module is to be installed, it must be installed in Slot A.
Getting Started Adding memory (optional) Always make sure your computer and AC adaptor have adequate ventilation and are protected from overheating when the power is turned on or when an AC adaptor is connected to a power outlet (even if your computer is in Sleep mode). In this condition, observe the following: ❖ ❖ ❖ ❖ Never cover your computer or AC adaptor with any object. Never place your computer or AC adaptor near a heat source, such as an electric blanket or heater.
Getting Started Adding memory (optional) 55 Do not try to remove a memory module with the computer turned on. You can damage the computer and the memory module. Do not remove the memory module while the computer is in Sleep or Hibernation mode. The computer could hang up the next time you turn it on and data in memory will be lost. In either of the above cases, the Sleep configuration will not be saved. 2 Pull the latches away from the memory module. The memory module pops up slightly.
Getting Started Adding memory (optional) Always make sure your computer and AC adaptor have adequate ventilation and are protected from overheating when the power is turned on or when an AC adaptor is connected to a power outlet (even if your computer is in Sleep mode). In this condition, observe the following: ❖ ❖ ❖ ❖ Never cover your computer or AC adaptor with any object. Never place your computer or AC adaptor near a heat source, such as an electric blanket or heater.
Getting Started Recovering the Internal Storage Drive NOTE 57 From time to time, Windows® will display a pop-up that says, “Do you want to allow the following program to make changes to this computer?” This is a security feature to prevent programs or people from doing things on your computer without your permission. If you were trying to perform the action, click Continue; otherwise, click Cancel. If unsure, cancel and try again.
Getting Started Recovering the Internal Storage Drive NOTE ❖ During the recovery process your computer must be connected to an external power source via the AC adaptor. ❖ When you restore your system, only the operating system files, applications, and drivers originally shipped with the computer are restored. Any files that you created are not restored during this process. Be sure to separately save the files you have created to external media using Windows® or another backup program.
Getting Started Recovering the Internal Storage Drive 59 To create recovery media: 1 From the Start screen begin typing Recovery Media Creator and click your selection, or if you are in the Desktop, move your pointer over the upper or lower right corner of the screen. When the Windows® Charms appear click the Search ( ) Charm and, in the Search field, type Recovery Media Creator. In the list that appears, click your selection. The TOSHIBA Recovery Media Creator dialog box displays.
Getting Started Recovering the Internal Storage Drive All information stored on your DVDs or USB flash drive(s) will be erased during the process of creating the recovery media. Be sure to save the information stored on your external media to another storage device before executing this procedure, or use blank media. 5 Click the Create button in the TOSHIBA Recovery Media Creator utility dialog box. 6 Follow the on-screen prompts to complete the copy process.
Getting Started Recovering the Internal Storage Drive 61 To recover your internal storage drive from recovery media: 1 Make sure your computer is turned off. 2 Do one of the following: 3 ❖ If your recovery files are on DVDs, insert the first recovery DVD into your optical disc drive. ❖ If your recovery files are on a USB flash drive, connect the USB flash drive to your computer. Press and hold the F12 key immediately after pressing the power button. The Boot menu displays.
Getting Started Recovering the Internal Storage Drive You can recover the factory default software (refresh your PC), while the computer will attempt to back up your data using the utilities stored on your computer’s internal storage drive: TECHNICAL NOTE: Your data will be copied into the backup folder. All of the data will be moved to this folder during the recovery process, however the current directory structure will be retained.
Getting Started Recovering the Internal Storage Drive 63 The “Refresh your PC” screen appears. (Sample Image) Refresh your PC screen Toshiba does not guarantee successful data back up. Be sure to save your work to external media before executing the recovery (see “Backing up your work” on page 82). 6 Click the Next button to begin. The “Ready to refresh your PC” screen appears. (Sample Image) Ready to refresh your PC screen You will be prompted to refresh your system. 7 Click the Refresh button.
Getting Started Recovering the Internal Storage Drive 8 Your system will restart. The “Refreshing your PC” window appears. When the process is complete your system will reboot your Windows® operating system. Reset your PC The recovery process deletes information stored on the internal storage drive. Be sure to save your work to external media before executing the recovery (see “Backing up your work” on page 82).
Getting Started Recovering the Internal Storage Drive 5 65 Scroll down to “Remove everything and reinstall Windows,” and click Get Started. The “Reset your PC” screen appears. (Sample Image) Reset your PC screen 6 Click the Next button. The “Do you want to fully clean your drive” screen appears.
Getting Started Recovering the Internal Storage Drive The “Ready to reset your PC” screen appears. (Sample Image) Ready to reset your PC screen 8 Click the Reset button. The “Resetting your PC” window appears. When the process is complete your system will reboot your Windows® operating system. NOTE Selecting the “Fully clean the drive” option may take several hours.
Getting Started Using the touch pad 67 Search field (Sample Image) Installing drivers and applications 2 Click Next. 3 Click the item you want to install. 4 Click Install. 5 Follow the on-screen prompts to complete the installation process. Using the touch pad NOTE Some of the touch pad operations described in this section are only supported in certain applications, and only on certain models.
Getting Started Using the touch pad ❖ Zoom in for a close-up view ❖ Zoom out to see more information at once Touch pad ON/OFF indicatorlight Touch pad Primary control button Secondary control button (Sample Illustration) The touch pad and associated control buttons Refer to the table below for specific instructions on performing each operation.
Getting Started Using the touch pad To: Do the following: Open or activate an 1 item 2 69 Example: Move the pointer to the item you want to open/activate. Do one of the following: ❖ Tap the touch pad twice in rapid succession OR (Sample Illustration) ❖ Press and release the primary Tap twice to open control button twice in rapid succession Right-click an item 1 Scroll vertically Slide your finger along the right edge of the touch pad in the direction you want to scroll.
Getting Started Using the touch pad To: Do the following: Zoom in/out To zoom in: ❖ Place two fingers close together on Example: the touch pad and then slide them apart. (Sample Illustration) Zooming in To zoom out: ❖ Place two fingers slightly apart on the touch pad and then slide them together. (Sample Illustration) Zooming out Adjusting touch pad settings While you are typing, the on-screen pointer may seem to move or jump around “by itself” to random locations on the screen.
Getting Started Using external display devices 71 Disabling or enabling the touch pad The touch pad is enabled by default. To enable/disable the touch pad, do one of the following: ❖ Press the touch pad ON/OFF ( ❖ Press F5. For more information, see “Disabling or enabling the touch pad” on page 164. ) button. Connecting an external device NOTE Depending on your system, some models may include USB 3.0 port(s). To distinguish these ports, please look for the blue inset within the USB 3.
Getting Started Using external display devices RGB (Monitor) port HDM™I Out port* *Available on certain models (Sample Illustration) Video ports on left side of computer Selecting video cables To connect a device to the HDMI™ Out port, you must purchase an HDMI™ cable.
Getting Started Using external display devices NOTE You can change the display settings by pressing the ( or by configuring the display properties settings. 73 ) + P keys, Directing the display output when you turn on the computer Once you have connected an external display device, you can choose to use the internal display only, the external device only, or both simultaneously. NOTE Some modes are only available with the appropriate device attached and turned on.
Getting Started Customizing your computer’s settings NOTE The ( ) + P keys navigate through the options without activating a selection. Press ENTER to activate a selection. NOTE You may also use the F4 key, and then press ENTER to activate a selection. Adjusting the quality of the external display To obtain the best picture quality from your television (or other video display device), you may need to adjust the video settings. See the video device documentation for additional configuration steps.
Getting Started Caring for your computer 75 Cleaning the computer Keep liquids, including cleaning fluid, out of the computer’s keyboard, speaker, and other openings. Never spray cleaner directly onto the computer and/or display. Never use harsh or caustic chemical products to clean the computer. To keep your computer clean, gently wipe the display panel and exterior case with a lightly dampened cloth.
Getting Started Caring for your computer 3 Insert the cable’s locking end into the security lock slot on your computer, then engage the locking device. The computer is now securely locked.
Chapter 2 Learning the Basics This chapter gives some computing tips and provides important information about basic features. Computing tips ❖ Save your work frequently. Your work stays in the computer’s temporary memory until you save it to the internal storage drive. If the network you are using goes down and you must restart your computer to reconnect, or your battery runs out of charge while you are working, you will lose all work since you last saved.
Learning the Basics Using the keyboard ❖ Back up your files to external media on a regular basis. Label the backup copies clearly and store them in a safe place. It is easy to put off backing up because it takes time. However, if your internal storage drive suddenly fails, you will lose all the data on it unless you have a separate backup copy. For more information, see “Data and system configuration backup in the Windows® operating system” on page 154.
Learning the Basics Using the keyboard 79 (Sample Illustration) Keyboard NOTE To capture a print screen of the entire screen, press the Fn + PRTSC key. To capture only the active window displayed, press Fn + ALT while simultaneously pressing the PRTSC key. (Sample Illustration) PRTSC key on the keyboard Function keys The function keys (not to be confused with the Fn key) are the 12 keys at the top of the keyboard.
Learning the Basics Mouse properties Special Windows® keys Windows® key Application key (Sample Illustration) Special Windows® keys Your computer’s keyboard has one key and one button that have special functions in Windows®: ❖ Windows® key—Toggles between the Desktop screen and the last app opened on the Start screen.
Learning the Basics Touch Screen 81 Touch Screen (Available on certain models.) Your computer may be enabled with a touch screen feature. Starting an app To Start an app on the Start screen, move your pointer over the appropriate tile and click to open. To Start an app from the Desktop, move your pointer over the upper or lower right corner of the screen. When the Windows® Charms slide out from the right, click the Start ( ) Charm.
Learning the Basics Saving your work Saving your work Before you turn off the computer using the Shut down command, save your work on the internal storage drive, external media, flash media, or optical disc. This is one of the most important rules of computing. Many applications offer a feature that saves documents at regular intervals. Check your program’s documentation to see if it has an automatic save feature.
Learning the Basics Using the optical disc drive 83 NOTE For optimum DVD performance, it is recommended that you play DVDs while running the computer on AC power. NOTE When viewing DVD movies use the DVD Player software that came with your computer. Optical disc drive components The optical disc drive is located on the side of the computer.
Learning the Basics Using the optical disc drive Media control buttons The media control buttons located above the keyboard allow you mute the sound and play audio CDs or DVD movies when the computer is on. Volume decrease button Play/pause button Next track button Volume increase button Previous track button Mute button (Sample Illustration) Media control buttons The Previous track button allows you to restart playing the current track or go to the previous track.
Learning the Basics Using the optical disc drive 5 85 Place the disc carefully in the disc tray, label side up, and gently press the disc onto the center spindle until it clicks into place. Handle DVDs and CDs carefully, making contact only with the center hole and edge. Do not touch the surface of the disc. Do not stack discs. If you incorrectly handle the discs, you could lose data. 6 Push the disc tray in by pressing gently on the center of the tray until it clicks into place.
Learning the Basics Using the optical disc drive NOTE Due to manufacturing and quality variations in third party optical media (e.g., CD or DVD) or optical media players/recorders, in certain cases, your Toshiba optical disc drive may not record on certain optical media that bear the applicable logo, or play back optical media recorded by other computers or optical media recorders.
Learning the Basics Toshiba’s online resources 2 Pull the tray out until it is fully open, remove the disc, and place it in its protective cover. 3 Gently press the tray in to close it. 87 Toshiba’s online resources Toshiba maintains a number of online sites to which you can connect. These sites provide information about Toshiba products, give help with technical questions and keep you up to date with future upgrades. For more information, see “Contacting Toshiba” on page 159.
Chapter 3 Mobile Computing This chapter covers all aspects of using your computer while traveling. Toshiba’s energy-saver design Your computer enters a low-power suspension mode when it is not being used, thereby conserving energy and saving money in the process. It has a number of other features that enhance its energy efficiency. Many of these energy-saving features have been preset by Toshiba.
Mobile Computing Running the computer on battery power 89 Battery Notice Battery life rating is for comparison purposes only, and does not indicate the battery life that will be obtained by any individual user. Actual battery life may vary considerably from specifications depending on product model, configuration, applications, power management settings and features utilized, as well as the natural performance variations produced by the design of individual components.
Mobile Computing Running the computer on battery power TECHNICAL NOTE: Depending on your system, the RTC battery may only charge while the computer is turned on. Power management Your computer ships with the power management options preset to a configuration that will provide the most stable operating environment and optimum system performance for both AC power and battery modes. Changes to these settings may result in system performance or stability issues.
Mobile Computing Running the computer on battery power 91 HINT: Once the battery is fully charged, we recommend that you periodically operate your computer on battery power until the battery discharges completely. Please make a complete back up of your data to external media before discharging the battery. For more information, see “Backing up your work” on page 82 Charging the RTC battery Your computer has an internal real-time clock (RTC) battery.
Mobile Computing Monitoring battery power Monitoring battery power The computer’s main battery light gives you an indication of the main battery’s current charge. ❖ Glows amber while the main battery is being charged (AC adaptor connected) ❖ Glows white when the main battery is fully charged NOTE ❖ NOTE Battery life and charge time may vary, depending upon power management settings, applications and features used.
Mobile Computing Monitoring battery power 93 Determining remaining battery power NOTE Wait a few moments after turning on the computer before trying to monitor the remaining battery power. The computer needs this time to check the battery’s remaining capacity and perform its calculations. Move the pointer over the power icon in the notification area, see “Finding your way around the desktop” on page 105 for more information on the notification area.
Mobile Computing Monitoring battery power Setting battery notifications You can set two notifications. Each notification can be set to alert you when a specified percentage of remaining battery power has been reached. You can also set the computer to enter Sleep mode or Hibernation mode or to completely shut down when the notification goes off. To change the default notification settings: 1 While on the desktop, click the battery ( ) icon in the notification area. 2 Click More power options.
Mobile Computing Monitoring battery power 95 Conserving battery power How long a fully charged battery pack lasts when you are using the computer depends on a number of factors, such as: ❖ How the computer is configured ❖ How much you use the internal storage drive, optical disc drive, or other optional devices ❖ Where you are working, since operating time decreases at low temperatures There are various ways in which you can conserve power and extend the operating time of your battery: ❖ Enable Sl
Mobile Computing Monitoring battery power The Windows® Power Options window appears. (Sample Image) Windows® Power Options window 3 Select an appropriate plan for your work environment or create your own custom plan. 4 Click Create a power plan in the left pane to set up a new plan. NOTE 5 To edit a plan or to edit advanced settings, continue to the following steps. Click Change plan settings to choose the plan you want to edit. This screen allows you to change basic settings.
Mobile Computing Using the eco power plan 97 Using the eco power plan This computer is equipped with the eco power plan. Operating the computer with this power plan enabled reduces electrical power consumption by slightly lowering system performance. For example, when this power plan is enabled, the brightness of the display is reduced and the interval before Sleep mode takes effect is shortened. To enable or disable the eco power plan, see “Power Plans” on page 95.
Mobile Computing Changing the main battery 3 Unplug and remove any cables connected to the computer, including the AC adaptor. 4 Close the display panel and turn the computer upside down. 5 Slide the battery release lock to the unlocked position. (Sample Illustration) Unlocking the battery release lock 6 Slide and hold the battery release latch to release the battery. 7 Pull the discharged battery out of the computer.
Mobile Computing Changing the main battery 99 Inserting a charged battery To insert a battery: 1 Wipe the terminals of the charged battery with a clean cloth to ensure a good connection. 2 Insert the charged battery into the slot until the latch clicks. The battery pack has been designed so that you cannot install it with reverse polarity. If the battery does not slide into the slot easily, move the battery release lock to the unlocked position and try again. Do not force the battery into position.
Mobile Computing Taking care of your battery Taking care of your battery The following sections offer tips on how to take care of your battery and prolong its life. Safety precautions ❖ If the battery pack produces an odor, overheats or changes color or shape while it is being used or charged, turn off the computer’s power immediately and disconnect the power cord/cable from the power socket. Carefully remove the battery pack from the computer. ❖ Do not try to disassemble a battery pack.
Mobile Computing Disposing of used batteries 101 Maintaining your battery Fully discharging your battery pack will allow better accuracy of the battery meter. To fully discharge your battery pack: ❖ Periodically, disconnect the computer from a power source and operate it on battery power until the battery pack fully discharges. ❖ If you have extra battery packs, rotate their use. ❖ If you will not be using the system for an extended period, more than one month, remove the battery pack.
Mobile Computing Traveling tips Please be kind to our shared environment. Check with your local government authority for details regarding where to recycle old batteries or how to dispose of them properly. In addition, Toshiba’s recycling initiatives include recycling programs, events and consumer promotions. For details, please visit us.toshiba.com/green. Toshiba is dedicated to preserving the environment by sponsoring Call2Recycle™, a program of the Rechargeable Battery Recycling Corporation.
Chapter 4 Exploring Your Computer’s Features In this chapter, you will explore some of the special features of your computer. Exploring the Start screen The Start screen is the launching pad for everything you can do in the Windows® operating system, providing new and easy ways to access everything from your favorite apps and Web sites to your contacts and other important information.
Exploring Your Computer’s Features Exploring the Start screen For detailed information on the new Windows 8 functionality, refer to the Windows® Help and Support. App tiles (Sample Image) Windows® Start screen Charms Use the Windows® Charms to start apps, find documents, set up system components, and perform most other computing tasks.
Exploring Your Computer’s Features Exploring the desktop 105 Tiles Tiles can be accessed and launched from the Start screen. Typical Start screen tiles are the Desktop tile and Mail tile, as well as tiles representing all other applications downloaded to your system. Exploring the desktop You can use its features to start applications, find documents, set up system components, and perform most other computing tasks.
Exploring Your Computer’s Features Exploring the desktop You may see various icons displayed on your system desktop, for example: Recycle Bin—Holds files you have deleted. You may be able to retrieve these files until you empty the Recycle Bin. ❖ TECHNICAL NOTE: If you delete a large number of files or very large files from the internal storage drive, there may be insufficient space available in the Recycle Bin to hold these files.
Exploring Your Computer’s Features Windows® Store 107 Typical tasks in the notification area are Current time, Power usage mode, network connectivity status, and speaker volume. To activate a specific task, click the appropriate notification area icon. Notifications There are many types of notifications you can employ to help you with the many tasks you perform every day. User experience notifications can be set for toast, tile, badge, and raw notifications.
Exploring Your Computer’s Features Setting up for communications Using Wireless LAN connectivity NOTE Wireless connectivity and some features may require you to purchase additional software, external hardware or services. Availability of public wireless LAN access points may be limited. Your system comes with a wireless LAN module.
Exploring Your Computer’s Features Exploring audio features 109 Exploring audio features You can use your computer to record sounds using the computer’s internal microphone (available on certain models) or an optional external microphone. You can listen to sound files or audio CDs using the built-in speakers, headphones, or external speakers. Recording sounds You may record sounds using the computer’s internal microphone (available on certain models) or by connecting an optional external microphone.
Exploring Your Computer’s Features Using the Web Camera Using external speakers or headphones Your computer is equipped with a full stereo sound system with internal speakers. Instead of using the internal speakers, you can connect headphones or a pair of external stereo speakers. Before putting on headphones to listen, turn the volume down. Do not set the volume too high when using headphones. Continuous exposure to loud sound can harm your hearing.
Exploring Your Computer’s Features Using the Memory card reader NOTE 111 When the Web camera is not active the indicator light is off. Using the Memory card reader The Memory card reader supports the use of Secure Digital™ (SD™), Mini SD™, Micro SD™, SDHC, or SDXC media. These media can be used with a variety of digital products: digital music players, cellular phones, PDAs, digital cameras, digital video camcorders, etc. To use a micro or mini SD™ Card, an SD™ adapter is required.
Exploring Your Computer’s Features Using the Memory card reader When inserting memory media, do not touch the metal contacts. You could expose the storage area to static electricity, which can destroy data. Removing memory media 1 If you are not currently on the Desktop, choose the Desktop tile on the Start screen, otherwise skip to step 2.
Chapter 5 Utilities Your computer includes several utilities designed to help you to reconfigure your system to best meet your individual needs. Together, these allow you to ascertain certain system details, set additional options, or change default options. These utilities are described in this chapter. NOTE The utilities described in this chapter, and the icons shown in the sample images are applicable only if the related utility is available on your system.
Utilities Desktop Assist ❖ PC Health Monitor ❖ Recovery Media Creator ❖ Service Station ❖ TOSHIBA Application Installer Desktop Assist The Desktop Assist provides quick access to computer functions and allows you to customize a range of computer settings. To access Desktop Assist from the Start screen begin typing Desktop Assist, or while in the Desktop screen double-click the Desktop Assist icon. The Desktop Assist window appears.
Utilities Desktop Assist 115 Media & Entertainment The feature available in this category is TOSHIBA Video Player (Sample Image) Desktop Assist window – Media & Entertainment tab
Utilities Desktop Assist Tools & Utilities The features that may be available in this category are: ❖ eco Utility® ❖ HDD Protection Utility ❖ Supervisor password ❖ User password ❖ System Settings ❖ Function Key (Sample Image) Desktop Assist window – Tools & Utilities tab
Utilities Desktop Assist 117 Support & Recovery The features that may be available in this category are: ❖ PC Diagnostic Tool Utility ❖ PC Health Monitor ❖ Recovery Media Creator ❖ Service Station ❖ TOSHIBA Application Installer ❖ User’s Guide (Sample Image) Desktop Assist window – Support & Recovery tab
Utilities eco Utility® eco Utility® The eco Utility® monitors your power savings from using the eco power plan by tracking real-time power consumption and accumulated savings over time. To access the eco Utility®: 1 From the Start screen begin typing eco Utility, or while in the Desktop screen double-click the Desktop Assist icon. 2 Click Tools & Utilities. 3 Click eco Utility. The eco Utility® window appears.
Utilities Setting passwords 119 Setting passwords Setting a password lets you walk away from your computer while providing additional protection for your files. When you set a password, you must enter the password before you can work on your computer again. TOSHIBA supports several types of passwords on your computer: ❖ A supervisor password—Prohibits unauthorized users from accessing certain functions such as System Settings Setup. This is useful if more than one person uses the computer.
Utilities Setting passwords (Sample Image) Supervisor Password tab 4 5 6 NOTE 7 8 9 Click Set. Enter your password, and then enter it again to verify. Click Set. Under User Policy, this option may or may not ask for password verification. Click OK to save your password as a text file. Click Save.
Utilities Setting passwords 121 Using a user password A user password provides power-on password protection. Setting a user password If you choose to set a supervisor or user password, TOSHIBA strongly recommends that you save your password in a location where you can later access it should you not remember it. TOSHIBA is not responsible for any losses that may occur to you, your organization or others as a result of the inability to access your computer.
Utilities System Settings System Settings System Settings is the TOSHIBA configuration management tool available through the Windows® operating system. To access it: 1 To access System Settings from the Start screen begin typing System Settings, or while in the Desktop screen double-click the Desktop Assist icon. 2 Click Tools & Utilities. 3 Click System Settings. The System Settings screen appears.
Utilities Sleep and Charge 123 ❖ General—Allows you to view the current BIOS version or change certain settings back to their default values ❖ HDD Protection—Allows you to enable or disable HDD Protection ❖ Keyboard—Allows you to access the wake-on keyboard function, or to configure the function keys ❖ LAN—Allows you to set networking functions ❖ ODD tray lock—Allows you to set conditions for ODD tray lock ❖ Password—Allows you to set a user password ❖ SATA—Allows you to set conditions for S
NOTE Utilities Sleep and Charge ❖ When “USB Sleep and Charge function” is set to Enabled, USB bus power (DC 5V) will be supplied to the compatible port even when the power of the computer is turned OFF. USB bus power (DC 5V) is similarly supplied to the external devices which are connected to the compatible ports. However, some external devices cannot be charged solely by supplying USB bus power (DC 5V).
Utilities Sleep and Charge 125 Enabling/Disabling USB Sleep and Charge This utility can be used to enable or disable the USB Sleep and Charge function. To enable this function, select Enable. To disable this function, toggle the Enable button to the Disabled position. You can also control whether charging takes place when the computer is running on battery power. To do so, select or de-select the Enable under Battery Mode check box in the utility.
Utilities Sleep and Charge Sleep and Music (Available on certain models.) Your Toshiba computer may be equipped with the “Sleep and Music” feature that allows you to listen to music stored on a portable audio device using the speakers of your computer, even when the computer is powered OFF. Power OFF includes Sleep Mode, Hibernation Mode, or shutdown state.
Utilities HDD Protection Utility 127 HDD Protection Utility The HDD Protection Utility controls your computer’s hard disk drive (HDD) protection feature, which parks the HDD whenever motion is detected on the computer. Using this utility, you can enable or disable hard disk drive (HDD) protection, and set the motion detector’s sensitivity level for AC power and battery power operation. To use the HDD Protection Utility: 1 While in the Desktop screen double-click the Desktop Assist icon.
Utilities Function Key Function Key Turns notifications for touch pad status ON/OFF. (Sample Image) Function Key NOTE The Function option is disabled by default.
Utilities PC Diagnostic Tool Utility 129 PC Diagnostic Tool Utility This utility can help diagnose problems with devices in your computer. Refer to the online Help documentation within the application for additional help. NOTE The PC Diagnostic Tool utility may show tests for features you do not have. This is normal and does not indicate a problem.
Utilities PC Health Monitor PC Health Monitor The PC Health Monitor software program monitors computer system functions such as power consumption, the cooling system and the 3D Accelerometer (available on certain models). It alerts users to specific system conditions via pop-up messages. It also tracks the usage of the computer and related devices and logs service-relevant information on the computer's internal storage drive.
Utilities Recovery Media Creator 131 Recovery Media Creator The Recovery Media Creator utility enables you to create recovery media that can be used to return your system to its out-of-box state, if necessary. For detailed information on using the utility to create recovery media, see “Creating recovery media” on page 58.
Utilities TOSHIBA Application Installer TOSHIBA Application Installer The TOSHIBA Application Installer allows you to reinstall the drivers and applications that were originally bundled with your computer. To reinstall drivers and applications: 1 To access TOSHIBA Application Installer from the Start screen begin typing Application Installer, or while in the Desktop screen double-click the Desktop Assist icon. 2 Click Support & Recovery. 3 Click TOSHIBA Application Installer.
Chapter 6 If Something Goes Wrong Some problems you may encounter when using your computer are relatively easy to identify and solve. Others may require help from your network administrator or the manufacturer of the software program. This chapter aims to help you solve many problems by yourself. It covers the problems you are most likely to encounter. If all else fails, contact Toshiba. You will find information on Toshiba’s support services at the end of this chapter.
If Something Goes Wrong Problems when you turn on the computer 3 Select the program you want to close, then click End Task. Closing the failed program should allow you to continue working. If it does not, continue with the next step. 4 Close the remaining programs one by one by selecting the program name, then End Task. Closing all programs should allow you to continue working. If it does not, power off your computer and then restart it.
If Something Goes Wrong Problems when you turn on the computer 135 The computer displays the WARNING RESUME FAILURE/Windows Error Recovery – Windows did not shut down successfully message. To continue, select Start Windows normally. This can happen if the computer was put into Sleep mode and the battery has discharged. If you performed a shutdown before this message was displayed, a program or driver may have prevented Windows® from shutting down. Data stored in the computer’s memory has been lost.
If Something Goes Wrong The Windows® operating system is not working If the trickle-charging does not prove effective, visit the Toshiba Web site at support.toshiba.com and see the Support Bulletin Step-Charging the computer’s battery (click the Ask Iris® link and search for the support bulletin by name). 4 Connect the AC adaptor to a different power outlet, preferably in a different room.
If Something Goes Wrong ® The Windows operating system is not working 137 ❖ The operating system responds differently from the normal routine. ❖ The screen does not look right. Unless a hardware device has failed, problems usually occur when you change the system in some way such as installing a new program or adding a device. If you experience any of these problems, use the options in the Startup menu to fix the problem.
If Something Goes Wrong The Windows® operating system is not working Advanced options Clicking this option presents you with another set of options: System Restore ❖ System Restore allows you to use a Restore point to return the computer to a state at which it was performing properly. Restore points are created: ❖ When new hardware or software is installed ❖ Manually by the user System Image Recovery Windows® will “Recover” the Operating system using a specific image provided by the user.
If Something Goes Wrong ® The Windows operating system is not working ❖ 139 Enable Safe Mode Starts Windows® with a minimal set of drivers and services. If the computer starts and runs in Safe Mode, you will know the Operating System is most likely working properly and that you should look to third-party applications or drivers for the source of your problem.
If Something Goes Wrong Fixing a problem with Device Manager The Windows® operating system can help you If the operating system has started properly but you still have a problem using your computer, the online Help can assist you in troubleshooting the problem. Getting to the online Help will differ depending on which interface you are in: ❖ Start screen—Type Help and Support NOTE ❖ As soon as you begin typing, the search feature automatically begins.
If Something Goes Wrong Memory problems 141 3 From the list of device(s), click Device Manger. 4 To view the device(s) installed, double-click the device type. The operating system displays the device Properties dialog box, which provides an array of tabs. They may include: ❖ The General tab, which provides basic information about the device. ❖ The Resources tab, which lists resources assigned to the device. This tab does not appear if the device is not using resources.
If Something Goes Wrong Power and the batteries 5 Check for the error again. 6 If the error recurs, remove the memory module entirely and check for the error again. If removing the memory module eliminates the error, the memory module may be faulty. If the error recurs without the memory module installed, the error is not caused by the memory module. NOTE For this model, Slot A is the bottom slot. Slot B is the top slot.
If Something Goes Wrong Keyboard problems 143 If the battery has completely discharged, it will not begin charging immediately. Leave the AC adaptor and power cord/cable connected, wait 20 minutes and see if the battery is charging. If the battery light is glowing after 20 minutes, let the computer continue charging the battery for at least another 20 minutes before you turn on the computer. If the battery light does not glow after 20 minutes, the battery may have reached the end of its useful life.
If Something Goes Wrong Display problems The keyboard you connected may be defective or incompatible with the computer. Try using a different make of keyboard. Display problems Here are some typical display problems and their solutions: The screen is blank. Display Auto Off may have gone into effect. Press any key to activate the screen. If you are using the built-in screen, make sure the display priority is not set for an external monitor. To do this, press F4.
If Something Goes Wrong Display problems 145 A message displays saying that there is a problem with your display settings and that the adapter type is incorrect or the current settings do not work with your hardware. Reduce the size of the color palette to one that is supported by the computer’s internal display. To change the display properties: 1 Right-click in a blank area of the Windows® desktop. 2 Click Personalize, and then Display.
If Something Goes Wrong Disk or storage drive problems Disk or storage drive problems Problems with the storage drive or with external media usually show up as an inability to access the drive or as sector errors. Sometimes a drive problem may cause one or more files to appear to have garbage in them. Typical problems are: You are having trouble accessing a drive, or one or more files appear to be missing. Make sure you are identifying the drive by its correct name (A: or C:).
If Something Goes Wrong Disk or storage drive problems 3 147 Right-click the drive you wish to check. (Sample Image) Clicking on the drive 4 5 6 7 In the pop-up menu, click Properties. The drive’s Properties box appears. Click the Tools tab. Click the Check button. The Error Checking box appears. The system will alert you if you need to scan the drive. Even if you do not need to scan the drive for errors you can scan by clicking Scan drive. Error-checking tests and repairs the storage drive.
If Something Goes Wrong Optical disc drive problems Your data files are damaged or corrupted. Refer to your software documentation for file recovery procedures. Many software packages automatically create backup files. You may also be able to recover lost data using utility software. Consult your network administrator. Some programs run correctly but others do not. This is probably a configuration problem.
If Something Goes Wrong Sound system problems 149 Never use a pencil to press the manual eject button. Pencil lead can break off inside the computer and damage it. Some discs run correctly but others do not. Check that the type of disc you are using is compatible with your optical disc drive. For more information regarding supported optical media formats, refer to the complete detail specifications for your computer at support.toshiba.com.
If Something Goes Wrong Wireless networking problems Make sure the printer cable is firmly attached to the computer and the printer. Run the printer’s self-test to check for any problem with the printer itself. Make sure you installed the proper printer drivers as shown in the instructions that came with the printer. You may have connected the printer while the computer is on. Disable Sleep mode, turn off the computer, and turn off the printer.
If Something Goes Wrong Wireless networking problems 151 ❖ If another computer is on the same network, verify that it has network access, and can connect to the Internet. If, for example, the other computer cannot browse to a public Web site, the ISP’s (Internet Service Provider) service may be disrupted. ❖ Verify that the Service Set Identifier (SSID), or network name, is correct - i.e., that it matches the SSID assigned to the access point you are attempting to connect through.
If Something Goes Wrong DVD operating problems The Windows® operating system wireless management utility does not work. If you are using an external Wi-Fi® adapter (USB adapter or other variety), check if the adapter comes with its own management utility. If it does, the utility may be disabling the Windows® operating system wireless management utility, in which case you must use the adapter's management utility.
If Something Goes Wrong Develop good computing habits 153 2 From the search list, click Choose when to turn off display. 3 To keep the display from turning off, click Never in both drop down lists. 4 Click Save changes. The screen saver runs while you are watching a movie or title. If the screen saver is enabled, it runs on top of any movie or title you are watching. To disable the screen saver: 1 Right-click the desktop and click Personalize in the menu.
If Something Goes Wrong Develop good computing habits Read the user’s guides. It is very difficult to provide a fail-safe set of steps you can follow every time you experience a problem with the computer. Your ability to solve problems will improve as you learn about how the computer and its software work together. Get familiar with all the user’s guides provided with your computer, as well as the manuals that come with the programs and devices you purchase.
If Something Goes Wrong Develop good computing habits 155 5 Under Restore settings select Turn on System Protection. 6 Click OK. 7 Click Create. 8 In the input field, enter a name that is descriptive enough to be easily understood in the future, such as “Before installing Brand X Accounting app.” Then click Create. The Windows® operating system creates the restore point, automatically stamps it with the current date and time, and displays a message that the restore point was successfully created.
If Something Goes Wrong Develop good computing habits Backing up your data or your entire computer with the Windows® operating system The most valuable component of your computer system is the data you create and store on its internal storage drive. Since problems with either hardware or software can make the data inaccessible or even destroy it, the next most valuable component of your computer system may be a recent backup of your data.
If Something Goes Wrong Develop good computing habits 157 the state it was in prior to the installation, undoing any changes that the installation process introduced. ❖ Back up your critical data (see “Backing up your data or your entire computer with the Windows® operating system” on page 156). ❖ Have your back up DVD(s) on hand in case you need any files from them.
If Something Goes Wrong Develop good computing habits USB Sleep and Charge is not working. USB Sleep and Charge may be disabled. Open the TOSHIBA Sleep and Charge utility to check if the feature is disabled and to enable it if necessary. ❖ Make sure that the device you want to charge is connected to a port that supports the USB Sleep and Charge function. Ports that support this feature are identified with the ( ) icon. ❖ USB Sleep and Charge may be disabled.
If Something Goes Wrong If you need further assistance 159 If you need further assistance If you have followed the recommendations in this chapter and are still having problems, you may need additional technical assistance. Since some problems may be related to the operating system or the program you are using, it is important to investigate all sources. ❖ Review the troubleshooting information in your operating system documentation.
If Something Goes Wrong Toshiba’s worldwide offices Toshiba’s worldwide offices Australia Toshiba (Australia) Pty. Limited 84-92 Talavera Road North Ryde NSW 2113 Sydney Australia Canada Toshiba Canada Ltd. 191 McNabb Street Markham, Ontario L3R - 8H2 Canada France Toshiba Systèmes (France) S.A. 7, Rue Ampère; B. P.
Appendix A TOSHIBA Function Keys TOSHIBA Function keys provide a quick way to modify selected system functions and to launch applications. Functions TOSHIBA Function keys are used to set or modify the following system functions: ❖ Help file ❖ Brightness control ❖ Output (Display switch) ❖ Touch pad ❖ Mute ❖ Wireless 161 5.375 x 8.375 ver 2.
TOSHIBA Function Keys Functions Help file This TOSHIBA Function key displays the help file. Display brightness This TOSHIBA Function key decreases the screen brightness. This TOSHIBA Function key increases the screen brightness. 5.375 x 8.375 ver 2.
TOSHIBA Function Keys Functions 163 Output (Display switch) This TOSHIBA Function key cycles through the display options and highlights the available options. (Only the first option is available when you do not have an external monitor attached.) ❖ PC screen only ❖ Duplicate ❖ Extend ❖ Second screen only (Sample Image) Display mode options window NOTE 5.375 x 8.375 ver 2.
TOSHIBA Function Keys Functions Disabling or enabling the touch pad This TOSHIBA Function key enables/disables the touch pad. To enable/disable the touch pad press F5. For more information on using the touch pad, see “Using the touch pad” on page 67. Media buttons This TOSHIBA Function key allows you to restart playing the current track or go to the previous track. This TOSHIBA Function key allows you to start playing or pause the media currently playing.
TOSHIBA Function Keys Functions 165 Volume Mute This TOSHIBA Function key enables/disables volume mute. When volume mute is enabled, no sound will come from the speakers or headphones. Disabling or enabling wireless devices This TOSHIBA Function key enables/disables the Wi-Fi® antenna in your computer. The wireless modes are: ❖ Disables the wireless antenna (Airplane mode is ON). ❖ Enables the wireless antenna (Airplane mode is OFF).
Appendix B Power Cord/Cable Connectors Your computer ships with the correct power supply for the country of purchase. This appendix shows the shapes of the typical AC power cord/cable connectors for various parts of the world. USA Canada UL approved CSA approved United Kingdom Europe VDA approved NEMKO approved BS approved Australia AS approved 166 5.375 x 8.375 ver 2.
Glossary TECHNICAL NOTE: Some features defined in this glossary may not be available on your computer. Acronyms The following acronyms may appear in this User’s Guide.
Glossary DPI Dots Per Inch DVD Digital Versatile (or Video) Disc DVD-ROM Digital Versatile (or Video) Disc Read-Only Memory eSATA external Serial Advanced Technology Attachment FAT File Allocation Table FCC Federal Communications Commission GB gigabyte GBps gigabytes per second HDD Hard Disk Drive HDMI High-Definition Multimedia Interface HDMI-CEC High-Definition Multimedia Interface Consumer Electronics Control HTML Hypertext Markup Language IEEE Institute of Electrical and Elec
Glossary 169 RTC Real-Time Clock SD Secure Digital SDRAM Synchronous Dynamic Random Access Memory SSD Solid State Drive TFT Thin Film Transistor USB Universal Serial Bus URL Uniform Resource Locator WAN Wide Area Network www World Wide Web Terms The following terms may appear in this User’s Guide. A active-matrix display—A liquid crystal display (LCD) made from an array of liquid crystal cells using active-matrix technology.
B Glossary backup—A copy of a file, usually on a removable disk, kept in case the original file is lost or damaged. Basic Input/Output System (BIOS)—See BIOS. baud rate—The speed at which a communication device, such as a printer or modem, transmits information. Baud rate is the number of signal changes per second (not necessarily the same as bits per second). See also bits per second.
Glossary C 171 cache—A section of very fast memory in which frequently used information is duplicated for quick access. Accessing data from cache is faster than accessing it from the computer’s main memory. See also CPU cache, L1 cache, L2 cache. CD—An individual compact disc. See also CD-ROM. CD-ROM (Compact Disc Read-Only Memory)—A form of highcapacity storage that uses laser optics instead of magnetic means for reading data. See also CD. Compare DVD-ROM.
Glossary CPU—See Central Processing Unit (CPU). CPU cache—A section of very fast memory residing between the CPU and the computer’s main memory that temporarily stores data and instructions the CPU will need to execute commands and programs. See also cache, L1 cache, L2 cache. cursor—An on-screen symbol (usually a flashing vertical line) that indicates the position where characters will appear when you enter data. D Desktop—Displays the standard Windows® operating system look and feel.
Glossary 173 disk drive—The device that reads and writes information and programs on external media or hard disk. It rotates the disk at high speed past one or more read/write heads. document—Any file created with an application and, if saved to disk, given a name by which it can be retrieved. See also file. double-click—To press and release the pointing device’s primary button rapidly twice without moving the pointing device.
F Glossary file—A collection of related information, saved on disk with a unique name. A file may be a program, information used by a program, or a document. See also document. File Allocation Table (FAT)—The section of a storage drive that keeps track of the location of stored files. file name—A set of characters that uniquely identifies a file within a particular folder. It consists of two parts: the actual name and the file name extension. See also file extension.
Glossary 175 hardware—The physical components of a computer system. Compare software. HDMI (High-Definition Multimedia Interface)—An interface used to transmit high quality audio and video signal via a single cable in digital format, providing better picture quality than analog signal. HDMI-CEC (HDMI Consumer Electronics Control)—One A/V component can control another while using this function, if connected with HDMI cables. See also HDMI.
Glossary LAN (Local Area Network)—A group of computers or other devices dispersed over a relatively limited area and connected by a communications link that enables any device to interact with any other on the network. LED (Light Emitting Diode)—A solid state lamp (SSL) that uses light-emitting diodes (LEDs) as the source of light, which offers long life and high efficiency output.
Glossary 177 multi-function drive—A DVD drive that can read and write to CD and DVD media. multimedia—A combination of two or more media, such as sound, animation, and video in a computer program or presentation. Musical Instrument Digital Interface—See MIDI. N network—A collection of computers and associated devices that are connected by communications facilities. A network allows you to share data and peripheral devices, such as printers, with other users and to exchange electronic mail.
Glossary pixel—Short for “picture element.” The smallest dot that can be produced on a screen or printer. Plug and Play—Generally, refers to the computer’s ability to automatically configure itself to work with peripheral devices. When capitalized, refers to a standard that, when followed by a device manufacturer, allows a computer to configure itself automatically to work with the device.
Glossary 179 resolution—A measure of the sharpness of the images that can be produced by a printer or displayed on a screen. For a printer, resolution is expressed in dots per inch (dpi). For a screen, it is expressed as the number of pixels available horizontally and vertically. restart—Synonymous with reboot. To reset the computer by reloading the operating system without turning the computer off. See also boot.
Glossary Suspend—A feature of some Windows® operating systems that allows you to turn off the computer without exiting your open applications and to continue from where you left off when you turn the computer on again. Swipe—Swipe an open window to the left or right of the screen to display the next or previous window. system prompt—The symbol (in the MS-DOS® operating system, generally a drive letter followed by a “greater than” sign) indicating where users are to enter commands.
Index A AC adaptor 41 AC power 90 AC power light 41 accessing network 108 adding memory check total memory 56 memory (optional) 48 optional external devices 48 adequate ventilation cooling fan 40 adjusting touch pad settings 70 app, starting 81 App, starting from Start screen 81 apps starting from Start screen 81 audio features 109 B backing up files 78, 82 battery battery life 89 Call2Recycle™ 102 care 100, 101 changing 97 charge indicator light 43 charging 44, 90 charging the real-time clock (RTC) 91 co
Index safety precautions 100 setting notifications 94 taking care of 100 battery indicator light 92 BIOS Setup see System Settings button eject, optical disc drive 83 mute button 84 next track button 84 play/pause button 84 previous track button 84 Shut down 49 volume increase/decrease buttons 84 buttons media control buttons 84 C Call2Recycle™ battery 102 caring for your computer 74 changing battery 97 charging the battery 44 cleaning the computer 75 communications set up 107 computer caring for 74
Index 183 disposing of used batteries 101 DVD removing with computer off 86 removing with computer on 86 DVD player troubleshooting 152 DVDs using 82 function keys 79 E desktop 105 moving to desktop 105 recycle bin 106 safety 31 Shut down 46, 47, 49, 141 Initial setup using your computer for the first time 45 installation memory module 48 installing a charged battery 99 battery 97 memory modules 48 internal storage drive recovery 57 eco power plan 97 eco Utility® 118 eject button optical disc drive 83
Index computer, using 75 M maintaining your battery 101 manual eject hole optical disc drive 83 media control buttons mute button 84 next track button 84 play/pause button 84 previous track button 84 using 84 volume increase/decrease buttons 84 memory adding (optional) 48 check total memory 56 removing memory module slot cover 50 Memory card reader inserting memory media 111 removing memory media 112 using 111 memory module installation 48 inserting into socket 51 removing 54, 55 microphone using 109
Index setting a user 121 supervisor password 119 user password 119 PC Diagnostic Tool Utility 129 PC Health Monitor 130 port HDMI™ 71 RGB 71 power connecting cable to AC adaptor 42 cord/cable 43 cord/cable connectors 166 energy-saving features 88 power down shut down 46 power light 92 power management 90 optimum performance 90 power plans selecting power plan options 95 power saving options 95 precautions safety 38 printer troubleshooting 149 problem solving contacting Toshiba 159 Startup options 137 proje
Index work environment 33 settings customize computer settings 74 display output 73 Shut down button 49 computer 46, 47, 49, 141 icon 46, 47, 49, 141 Sleep and Charge 123 Sleep mode 47 sounds recording 109 speakers using external 110 Start screen exploring the 103 starting an app 81 starting an app from Start screen 81 Startup menu problem solving 137 supervisor password, deleting 120 supervisor password, set up 119 system indicator lights AC power 41 drive in-use indicator 83 LEDs 43, 44, 92, 110 Sys
Index on-screen eject button 149 optical disc drive 148 power and batteries 142 printer 149 restore points 154 screen does not look correct/ flickers 144 slow Internet connection 139 sound system 149 trouble running discs 149 trouble running programs 148 URL address not found 139 USB Sleep and Charge cannot use 158 USB Wakeup function does not work 158 Windows® operating system not working 136 wireless networking 150 U USB Sleep and Charge cannot use 158 USB Wakeup function does not work 158 user password
