Computer Hardware User Manual

User’s Manual 8-19
Troubleshooting
Recovery Media
TOSHIBA support
If you require any additional help using your computer or if you are having
problems operating the computer, you may need to contact TOSHIBA for
additional technical assistance.
Before you call
Check to ensure the Bluetooth Manager
application is running on the computer and that
power to the external Bluetooth device is turned
on.
Check to ensure that no optional Bluetooth
Adaptor is installed in the computer - the built-in
Bluetooth hardware cannot operate
simultaneously with another Bluetooth controller.
If you are still unable to resolve the problem,
contact your reseller, dealer or service provider.
Problem Procedure
The following message
appears when
executing Recovery
Media Creator.
"The Recovery
Media Creator can
not be launched
because there is
no recovery
partition."
You will see this message if you have previously
chosen to remove the partition and are trying to
create "Recovery Media".
When there is no recovery partition, the
Recovery Media Creator cannot make Recovery
Media.
However, if you have already created a
"Recovery Media", you can use it to restore the
recovery partition.
Simply follow the instructions in Restoring the
pre-installed software from your created
Recovery Media section in Chapter1, Getting
Started.
You will be directed to select "Restore Original
Factory Image" from the drop-down menu.
If you have not created "Recovery Media",
please contact TOSHIBA support for assistance.