Laptop User Manual

User’s Manual 9-21
L550/L550D/L555/L555D
HDMI monitor output function
TOSHIBA support
If you require any additional help using your computer or if you are having
problems operating the computer, you may need to contact TOSHIBA for
additional technical assistance.
Before you call
Some problems you experience may be related to software or the operating
system so it is important that you investigate other sources of assistance
first. Before contacting TOSHIBA, try the following:
Review troubleshooting sections in the documentation supplied with
your software and/or peripheral devices.
If a problem occurs when you are running software applications, consult
the software documentation for troubleshooting suggestions and
consider calling the software company’s technical support department
for assistance.
Consult the reseller or dealer from where you purchased your computer
and/or software - they are your best resource for current information
and support.
Where to write
If you are still unable to solve the problem and suspect that it is hardware
related, write to TOSHIBA at the location listed in the enclosed warranty
booklet or visit www.toshiba-europe.com on the Internet.
Problem Procedure
No display Try adjusting the contrast and brightness controls
on the television.
Press the FN + F5 hot key in order to change the
display priority and ensure that it is not set for the
internal display panel only.
If you are still unable to resolve the problem,
contact your reseller, dealer or service provider.
If you turn the computer off into Sleep Mode while the display is on TV, the
computer will select either the internal LCD or an external computer CRT
as the display device the next time is switched on.