Scanner User Manual
Remote Scan Driver Errors 133
Cannot Acquire Document
Problem Description:
Cannot acquire a document using the Remote Scan driver.
Corrective Action:
If the equipment is not ready for the Remote Scan operation, it cannot acquire document using
the Remote Scan driver. Please check the status of the equipment. When the equipment
shows the following status, the Remote Scan operation cannot be performed.
y When the paper jam occurs in the equipment.
y When the serviceman call occurs in the equipment.
y When copying, scanning, faxing, or user function setting is performed in the equipment.
y When any cover is open.
y When the document feeder cover is open and the original is set in the document feeder.