TOSHIBA 2010 Portable Personal Computer User’s Manual
Copyright © 2002 by TOSHIBA Corporation. All rights reserved. Under the copyright laws, this manual cannot be reproduced in any form without the prior written permission of TOSHIBA. No patent liability is assumed, with respect to the use of the information contained herein. TOSHIBA 2010 Portable Personal Computer User’s Manual First edition September 2002 Disclaimer This manual has been validated and reviewed for accuracy.
FCC information Product Name : Portégé 2010 Model number : PP201 FCC notice "Declaration of Conformity Information" This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation.
FCC conditions This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions: 1. This device may not cause harmful interference. 2. This device must accept any interference received, including interference that may cause undesired operation. Contact Address: TOSHIBA America Information Systems, Inc.
Modem warning notice Conformity Statement The equipment has been approved to [Commission Decision “CTR21”] for panEuropean single terminal connection to the Public Switched Telephone Network (PSTN). However, due to differences between the individual PSTNs provided in different countries/regions the approval does not, of itself, give an unconditional assurance of successful operation on every PSTN network termination point.
Japan regulations Region selection If you are using the computer in Japan, technical regulations described in the Telecommunications Business Law require that you select the Japan region mode. It is illegal to use the modem in Japan with any other selection. Redial Up to two redial attempts can be made. If more than two redial attempts are made, the modem will return Black Listed. If you are experiencing problems with the Black Listed code, set the interval between redials at one minute or longer.
Type of service Your modem is designed to be used on standard-device telephone lines. Connection to telephone company-provided coin service (central office implemented systems) is prohibited. Connection to party lines service is subject to state tariffs. If you have any questions about your telephone line, such as how many pieces of equipment you can connect to it, the telephone company will provide this information upon request.
Fax branding The Telephone Consumer Protection Act of 1991 makes it unlawful for any person to use a computer or other electronic device to send any message via a telephone fax machine unless such message clearly contains in a margin at the top or bottom of each transmitted page or on the first page of the transmission, the date and time it is sent and an identification of the business, other entity or individual sending the message and the telephone number of the sending machine or such business, other ent
NOTICE: The Ringer Equivalence Number (REN) assigned to each terminal device provides an indication of the maximum number of terminals allowed to be connected to a telephone interface. The termination on an interface may consist of any combination of devices subject only to the requirement that the sum of the Ringer Equivalence Numbers of all the devices does not exceed 5. 3 The standard connecting arrangement (telephone jack type) for this equipment is jack type(s): USOC RJ11C.
Notes for use of this device in New Zealand ❑ The grant of a Telepermit for a device in no way indicates Telecom acceptance of responsibility for the correct operation of that device under all operating conditions. In particular the higher speeds at which this modem is capable of operating depend on a specific network implementation which is only one of many ways of delivering high quality voice telephony to customers. Failure to operate should not be reported as a fault to Telecom.
❑ When used in the Auto Answer mode, the S0 register must be set with a value of 3 or 4. This ensures: (a) a person calling your modem will hear a short burst of ringing before the modem answers. This confirms that the call has been successfully switched through the network. (b) caller identification information (which occurs between the first and second ring cadences) is not destroyed. ❑ The preferred method of dialing is to use DTMF tones (ATDT...
General conditions As required by PTC 100, please ensure that this office is advised of any changes to the specifications of these products which might affect compliance with the relevant PTC Specifications. The grant of this Telepermit is specific to the above products with the marketing description as stated on the Telepermit label artwork. The Telepermit may not be assigned to other parties or other products without Telecom approval.
Table of Contents Preface Manual contents ............................................................................... xix Conventions ........................................................................................ xx Abbreviations ....................................................................................... xx Icons ................................................................................................... xx Keys ...............................................................
Chapter 3 Getting Started Setting up your work space .............................................................. 3-1 General conditions .............................................................................. 3-2 Placement of computer ....................................................................... 3-2 Seating and posture ........................................................................... 3-3 Lighting ...................................................................................
Moving the computer ...................................................................... 4-12 Heat dispersal .................................................................................. 4-13 Chapter 5 The Keyboard Typewriter keys ................................................................................. 5-1 F1 … F12 function keys ..................................................................... 5-2 Soft keys: Fn key combinations ........................................................
Power-up modes ............................................................................. 6-20 Windows utilities .............................................................................. 6-20 Hotkeys ............................................................................................ 6-20 Panel power off ............................................................................... 6-20 System Auto Off ...............................................................................
Hardware and system checklist ........................................................ 9-3 System start-up .................................................................................. 9-3 Self test .............................................................................................. 9-4 Power ................................................................................................. 9-4 Password ...........................................................................................
Appendix G AC Power Cord and Connectors ...................................................... G-1 Appendix H Internal Modem Guide ..................................................................... H-1 Appendix I Parts Numbers ....................................................................................
Preface Congratulations on your purchase of the TOSHIBA 2010 computer. This powerful, lightweight notebook computer is designed to provide years of reliable, highperformance computing. This manual tells how to set up and begin using your 2010 computer. It also provides detailed information on configuring your computer, basic operations and care, using optional devices and troubleshooting.
User's Manual Chapter 6, Power and Power-Up Modes, gives details on the computer’s power resources and battery save modes. Chapter 7, HW Setup and Passwords, explains how to configure the computer using the HW Setup program. It also tells how to set a password. Chapter 8, Optional Devices, describes the optional hardware available.
Conventions Key operation Some operations require you to simultaneously use two or more keys. We identify such operations by the key top symbols separated by a plus sign (+). For example, Ctrl + C means you must hold down Ctrl and at the same time press C. If three keys are used, hold down the first two and at the same time press the third.
User's Manual xxii
General Precautions TOSHIBA computers are designed to optimize safety, minimize strain and withstand the rigors of portability. However, certain precautions should be observed to further reduce the risk of personal injury or damage to the computer. Be certain to read the general precautions below and to note the cautions included in the text of the manual. Stress injury Carefully read the Instruction Manual for Safety & Comfort.
User's Manual PC card overheating Some PC cards can become hot with prolonged use. Overheating of a PC card can result in errors or instability in the PC card operation. Also be careful when you remove a PC card that has been used for a long time.
Introduction Equipment checklist ........................................................................... 1-1 Features .............................................................................................. 1-2 Special features .................................................................................. 1-6 Utilities ................................................................................................. 1-8 Options ...................................................................
INTRODUCTION
Introduction This chapter provides an equipment checklist, and it identifies the computer’s features, options and accessories. CAUTION: Some of the features described in this manual may not function properly if you use an operating system that was not preinstalled by TOSHIBA. Equipment checklist Carefully unpack your computer. Save the box and packing materials for future use.
User's Manual INTRODUCTION • • • • • • • • ❑ Documentation: • • • • • ❑ TOSHIBA Common Modules TOSHIBA Controls TOSHIBA Console TOSHIBA Client Manager TOSHIBA Network Device Switch SPANworks 2000 Professional TOSHIBA Skins for Windows Media Player Online manual 2010 Portable Personal Computer User’s Manual Microsoft Windows XP Professional/2000 manual package Instruction Manual for Safety & Comfort End User License Agreement International Limited Warranty (ILW) Instruction (This instruction is included
Features Built-in Slots Level 2 cache Video RAM 256 MB of memory is installed on the main board. A 256 MB memory module can be installed in the memory slot for a maximum of 512 MB system memory. A 512 KB level 2 cache is provided to maximize performance. 16 MB of RAM is provided for video display. (occupied from system memory) Disks Built-in Hard disk 40 billion bytes (37.26 GB) Display The computer’s LCD panel supports high-resolution video graphics.
INTRODUCTION User's Manual Power Battery Pack The computer is powered by one rechargeable lithium-ion polymer Battery Pack. High Capacity 2nd Battery Pack This Battery Pack (PA3155U) increases your computer’s operating time when a main Battery Pack is also installed. RTC battery The internal RTC battery backs up the Real Time Clock (RTC) and calendar. AC adaptor The universal AC adaptor provides power to the system and recharges the batteries when they are low.
Features Sound System Windows Sound System compatible sound system provides internal speaker as well as jacks for an external microphone and headphone. Communications Modem LAN Wireless LAN TOSHIBA Console button Internet button An internal modem provides capability for data and fax communication. It supports V.90. Refer to Appendix E. The speed of data transfer and fax depends on analog telephone line conditions. It has a modem jack for connecting to a telephone line.
INTRODUCTION User's Manual Software Operating System TOSHIBA Utilities Plug and Play One of the following operating systems are available Windows XP/2000. Refer to the preinstalled software section at the front of this chapter. A number of utilities and drivers are preinstalled to make your computer more convenient to use. Refer to the Utilities section in this chapter.
Special features This feature lets you save battery power. You can specify the Power Save Mode in the Running on batteries item of the Power Save Modes window in Power Saver. Power on password Two levels of password security are available: supervisor and user. This feature prevents unauthorized access to your computer. Instant security A hotkey function blanks the screen and disables the computer providing quick and easy data security.
User's Manual INTRODUCTION Heat dispersal To protect from overheating, the CPU has an internal temperature sensor. If the computer’s internal temperature rises to a certain level, the cooling fan is turned on or the processing speed is lowered. Use the Fan item of the Power Save Modes window in Power Saver. Maximum Performance Turns on fan first, then if necessary lowers CPU processing speed. Performance Uses a combination of fan and lowering the CPU processing speed.
Utilities The display driver enables simultaneous display on the internal LCD, and on an external computer monitor. To enable this function, use the Display Properties dialogue box. Sound drivers A broad range of audio controls are possible through the ALi sound driver, including Software Synthesize, Mic volume and Power management. Click Control Panel and click the ALi sound setup icon to adjust power management settings.
INTRODUCTION User's Manual Options You can add a number of options to make your computer even more powerful and convenient to use. The following options are available: Memory expansion One memory expansion slot is available for installing a 256 MB memory module. The module is SD Random Access Memory (SD-RAM). Battery Pack An Battery Pack (PA3154U) can be purchased from your TOSHIBA dealer. The Battery Pack is identical to the one that came with your computer. Use it as a spare or replacement.
Chapter 2 The Grand Tour THE GRAND TOUR Front with the display closed ............................................................ 2-1 Left side ............................................................................................... 2-2 Right side ............................................................................................ 2-3 Back side ............................................................................................. 2-4 Underside .......................................
THE GRAND TOUR
Chapter 2 The Grand Tour Front with the display closed Figure 2-1 shows the computer’s front with its display panel in the closed position. POWER SOURCE/SYSTEM INDICATORS DISPLAY LATCH Figure 2-1 Front of the computer with display closed Display latch Power source/ system indicators This latch secures the LCD panel in its closed position. Push the latch to open the display. LEDs let you monitor the status of various computer functions. Details are given in the Indicators section.
User's Manual Left side Figure 2-2 shows the computer’s left side. THE GRAND TOUR SECURITY LOCK SLOT SD CARD INDICATOR SD CARD SLOT FAN VENT Figure 2-2 The left side of the computer Security lock slot Fan vent A security cable attaches to this slot. The optional security cable anchors your computer to a desk or other large object to deter theft. Provides air flow for the fan. CAUTION: Be careful not to block the fan vent. Also be careful to keep foreign objects out of the vents.
Right side Right side Figure 2-3 shows the computer’s right side. WIRELESS COMMUNICATION SWITCH PC CARD SLOT THE GRAND TOUR HEADPHONE JACK MICROPHONE JACK INFRARED PORT Figure 2-3 The right side of the computer Wireless communication switch Off Slide this switch to the right to turn on Wireless LAN. Slide it to the left to turn off the functions. (This switch is only on models with Wireless LAN functions.) On Headphone jack A standard 3.
User's Manual Back side THE GRAND TOUR Figure 2-4 shows the computer’s back side. LAN INDICATOR MODEM JACK LAN JACK EXTERNAL MONITOR PORT USB PORTS DC IN 15V Figure 2-4 The computer’s back side Modem jack In areas where an internal modem is installed as standard equipment, there is a modem jack that lets you use a modular cable to connect the modem directly to a telephone line. The modem is not supported in some marketing regions. CAUTIONS: 1.
Underside External monitor port DC IN 15V DC IN 15V This 15-pin port lets you connect an external monitor. The AC adaptor connects to this socket. Use only the model of AC adaptor that comes with the computer. Using the wrong adaptor can damage your computer. THE GRAND TOUR Underside Figure 2-5 shows the underside of the computer. Make sure the display is closed before turning over your computer.
THE GRAND TOUR User's Manual Battery Pack The Battery Pack powers the computer when the AC adaptor is not connected. The Batteries section in Chapter 6, Power and Power-Up Modes, describes how to access the Battery Pack. Battery Packs can be purchased from your TOSHIBA dealer to extend the computer’s battery operating time. Battery lock A sliding lock prevents inadvertent release of the Battery Pack.
Front with the display open Display screen The full-color LCD displays high-contrast text and graphics and is compatible with the industry standard Video Graphics Array (VGA). The LCD consists of up to 1024 × 768 pixels or dots. The computer has a Thin-Film Transistor (TFT) display. Refer to Appendix B. Display hinge The display hinge holds the display screen at easy-to-view angles. Power button Press the power button to turn the computer’s power on and off.
User's Manual Indicators Figure 2-7 shows the indicators, which light when various computer operations are in progress. WIRELESS SECONDARY MAIN DISK THE GRAND TOUR BATTERY BATTERY COMMUNICATION POWER DC IN Figure 2-7 The power source/system indicators Power source/system indicators DC IN The DC IN indicator glows green when DC power is supplied from the AC power adaptor. If the adaptor’s output voltage is abnormal or if the power supply malfunctions, this indicator flashes orange.
Indicators Disk Wireless communication The Disk indicator glows green when the computer is accessing a disk drive. The Wireless communication indicator lights when the Wireless LAN function is turned on. (This indicator is used only models with Wireless LAN functions.) When the F10 key indicator glows, the keypad overlay lets you control the cursor. When the F11 key indicator glows, the keypad overlay lets you enter numbers.
User's Manual Keyboard indicator Caps Lock THE GRAND TOUR Arrow mode Numeric mode This indicator glows green when the alphabet keys are locked in uppercase. When the Arrow mode indicator lights green, you can use the keypad overlay (white labeled keys) as cursor keys. Refer to the Keypad overlay section in Chapter 5, The Keyboard. You can use the keypad overlay (white labeled keys) for numeric input when the Numeric mode indicator lights green.
AC adaptor AC adaptor The AC adaptor converts AC power to DC power and reduces the voltage supplied to the computer. It can automatically adjust to any voltage from 100 to 240 volts and to a frequency of either 50 or 60 hertz, enabling you to use the computer in almost any region. Figure 2-11 The AC adaptor CAUTION: Use only the AC adaptor that came with the computer or an equivalent optional adaptor. Use of the wrong adaptor could damage your computer.
THE GRAND TOUR User's Manual 2-12
Chapter 3 Getting Started GETTING STARTED Setting up your work space ......................................................... 3-1 General conditions ......................................................................... 3-2 Placement of computer .................................................................. 3-2 Seating and posture ...................................................................... 3-3 Lighting ....................................................................................
GETTING STARTED
Chapter 3 Getting Started This chapter provides basic information to get you started using your computer. It covers the following topics: ❑ Setting up your work space — for your health and safety NOTE: Be sure also to read Instruction Manual for Safety & Comfort. This guide, which is included with the computer, explains product liability.
User's Manual ❑ Lighting ❑ Work habits General conditions GETTING STARTED In general, if you are comfortable, so is your computer, but read the following to make sure your work site provides a proper environment. ❑ Make sure there is adequate space around the computer for proper ventilation. ❑ Make sure the AC power cord connects to an outlet that is close to the computer and easily accessible.
Setting up your work space Seating and posture The height of your chair in relation to the computer and keyboard as well as the support it gives your body are primary factors in reducing work strain. Refer to the following tips and to figure 3-1. BELOW EYE LEVEL GETTING STARTED FOOT REST 90O ANGLES Figure 3-1 Posture and positioning of the computer ❑ Place your chair so that the keyboard is at or slightly below the level of your elbow.
User's Manual ❑ Avoid placing the computer in front of bright light that could shine directly in your eyes. ❑ If possible, use soft, indirect lighting in your computer work area. Use a lamp to illuminate your documents or desk, but be sure to position the lamp so that it does not reflect off the display or shine in your eyes. Work habits GETTING STARTED A key to avoiding discomfort or injury from repetitive strain is to vary your activities. If possible, schedule a variety of tasks into your work day.
Connecting the AC adaptor Opening the display The display panel can be rotated in a wide range of angles for optimal viewing. 1. Push down the display latch on the front of the computer to unlatch the display panel. 2. Lift the panel up and adjust it to the best viewing angle for you. NOTE: When you open the display, hold it with both hands and lift up slowly.
User's Manual 1. Connect the power cord to the AC adaptor. GETTING STARTED Figure 3-3 Connecting the power cord to the AC adaptor 2. Connect the AC adaptor’s DC output plug to the DC IN port on the back of the computer. Figure 3-4 Connecting the adaptor to the computer 3. Plug the power cord into a live wall outlet. The Battery and DC IN indicator on the front of the computer should glow.
Turning on the power Turning on the power This section describes how to turn on the power. NOTE: After you turn on the power for the first time, do not turn it off until you have set up the operating system (OS) and the OS has started up. 1. If the external diskette drive is connected, make sure it is empty. If a diskette is in the drive, press the eject button and remove the diskette. 2. Open the display panel. 3. Press and hold the button for two or three seconds.
User's Manual Windows XP Professional/2000 setup When you first turn on the power, the computer’s initial screen is the Microsoft Windows XP Professional/2000 Startup Screen Logo. Follow the on-screen directions. Turning off the power The power can be turned off in one of the following modes: Shut down (Boot), Hibernation or Standby mode.
Turning off the power Hibernation mode The hibernation feature saves the contents of memory to the hard disk when the computer is turned off. The next time the computer is turned on, the previous state is restored. The hibernation feature does not save the status of peripheral devices. CAUTIONS: 1. While entering hibernation mode, the computer saves the contents of memory to the HDD. Data will be lost if you remove the battery or disconnect the AC adaptor before the save is completed.
User's Manual Starting Hibernation To enter Hibernation mode, follow the steps below. Windows XP 1. Click Start. 2. Select Turn Off Computer. 3. Open the Turn Off Computer dialog box. Hibernate is not displayed. 4. Press the Shift key. The Standby item will change to Hibernate. 5. Select Hibernate. GETTING STARTED Windows 2000 1. Click Start and click Shut Down. 2. In Shut Down Windows select Hibernate and click the OK button.
Turning off the power Data save in hibernation mode When you turn off the power in hibernation mode, the computer takes a moment to save current memory data to the hard disk. During this time, the Disk indicator will light. After you turn off the computer and memory is saved to the hard disk, turn off the power to any peripheral devices. CAUTION: Do not turn the computer or devices back on immediately. Wait a moment to let all capacitors fully discharge.
User's Manual ❑ If you carry the computer on board an aircraft or into a hospital, be sure to shut down the computer in hibernation mode or in shutdown mode to avoid radio signal interference. Benefits of standby The standby feature provides the following benefits: ❑ Restores the previous working environment more rapidly than does hibernation. ❑ Saves power by shutting down the system when the computer receives no input or hardware access for the duration set by the System Standby feature.
Restarting the computer Standby limitations Standby will not function under the following conditions: ❑ Power is turned back on immediately after shutting down. ❑ Memory circuits are exposed to static electricity or electrical noise. Restarting the computer Certain conditions require that you restart the computer system. For example, if: ❑ You change certain computer settings. ❑ An error occurs and the computer does not respond to your keyboard commands.
User's Manual Restoring the preinstalled software from the Product Recovery CD-ROM If preinstalled files are damaged, use the Product Recovery CD-ROM to restore them. To restore the operating system and all preinstalled software, follow the steps below. CAUTION: When you reinstall the Windows operating system, the hard disk will be reformatted and all data will be lost. GETTING STARTED 1. Load the Product Recovery CD-ROM in the optional optical disk drive and turn off the computer’s power. 2.
Chapter 4 Operating Basics OPERATING BASICS Using the TouchPad .......................................................................... 4-1 Using the USB FDD Kit ...................................................................... 4-2 Connecting 3 1/2" diskette drive ......................................................... 4-3 Disconnecting 3 1/2" diskette drive ..................................................... 4-4 Diskette care ...................................................................
OPERATING BASICS
Chapter 4 Operating Basics This chapter gives information on basic operations including using the TouchPad, the external diskette drive, the wireless communication, LAN and the internal modem. It also provides tips on caring for your computer and on heat dispersal. Using the TouchPad To use the TouchPad, simply press and move your finger tip across it in the direction you want the on-screen pointer to go.
User's Manual For some functions, you can tap the TouchPad instead of pressing a control button. Click Tap the TouchPad once Double-click Tap the TouchPad twice Drag and drop 1. Hold down the left control button and move the cursor to drag the item you want to move. 2. Lift your finger to drop the item where you want it. Scroll Vertical: Move your finger up or down the right edge of the TouchPad. Horizontal: Move your finger left or right along the bottom edge of the TouchPad.
Using the USB FDD Kit CAUTION: Check the Disk-In-Use indicator when you use the diskette drive. Do not press the eject button, disconnect a drive cable or turn off the computer while the light is glowing. Doing so could destroy data and damage the diskette or the drive. NOTES: 1. The external diskette drive should be placed on a flat, horizontal surface when in use. Do not set the drive on an incline greater than 20o while it is operating. 2. Do not set anything on top of the diskette drive. 3.
User's Manual NOTE: If you connect the diskette drive after turning on the computer, it will take about 10 seconds for the computer to recognize the drive. Do not disconnect and reconnect before 10 seconds has elapsed. Disconnecting 3 1/2" diskette drive When you have finished using the diskette drive, follow the procedures below to disconnect it: 1. Wait for the indicator light to go out to make sure all diskette activity has stopped.
Wireless communications Wireless LAN The wireless LAN is compatible with other LAN systems based on Direct Sequence Spread Spectrum radio technology that complies with IEEE 802.11 wireless LAN standard (Revision B). It supports the following features: is a Certification Mark of the Wireless Ethernet Compatibility Alliance, Inc. ❑ Automatic Transmit Rate Select mechanism in the transmit range of 11, 5.5, 2 and 1 Mbit/s. ❑ Frequency Channel Selection (2.
User's Manual LAN LAN circuits support Ethernet LAN (10 megabits per second, 10BASE-T) and Fast Ethernet LAN (100 megabits per second, 100BASE-Tx). This section describes how to connect/disconnect to a LAN. CAUTION: Do not install or remove an optional memory module while Wake-up on LAN is enabled. NOTE: Wake-up on LAN does not work without the AC adaptor. Leave it connected, if you are using this feature. LAN cable types CAUTION: The computer must be configured properly before connecting to a LAN.
LAN 2. Plug one end of the cable into the LAN’s jack. Press gently until you hear the latch click into place. Figure 4-4 Connecting the LAN cable 3. Plug the other end of the cable into a LAN hub connector. Check with your LAN administrator before connecting to a hub. Disconnecting cable To disconnect the LAN cable, follow the steps below. 2. Disconnect the cable from the LAN hub in the same manner. Check with your LAN administrator before disconnecting from the hub. 4-7 OPERATING BASICS 1.
User's Manual Using the internal modem If you purchased a computer model with a preinstalled internal modem, read this section for directions on connecting the modem. Refer to the online help files for the internal modem and for details on operation of your modem and modem software. NOTE: The internal modem does not support the voice functions. All data and fax functions are supported. CAUTIONS: 1. In case of a lightning storm, unplug the modem cable from the telephone jack. 2.
Using the internal modem 2. The Region Selection icon will appear in the Windows Task Bar. Figure 4-5 The Region Selection icon (Windows XP) Figure 4-6 The Region Selection icon (Windows 2000) 3. Click the icon with the primary mouse button to display a list of regions that the modem supports. A sub menu for telephony location information will also be displayed. A check will appear next to the currently selected region and telephony location. 4.
User's Manual Figure 4-8 The menu list (Windows 2000) Setting You can enable or disable the following settings: AutoRun Mode Region Select Utility starts automatically when you start up the operating system. Open the Dialing Properties dialog box after selecting region. OPERATING BASICS The dialing properties dialog box will be displayed automatically after you select the region. Location list for region selection. A submenu appears displaying location information for telephony.
Using the internal modem Dialing Properties Select this item to display the dialing properties. CAUTION: If you are using the computer in Japan, technical regulations described in the Telecommunications Business Law require that you select Japan region mode. It is illegal to use the modem in Japan with any other selection. Connecting To connect the internal modem cable, follow the steps below. WARNING: The modular cable that comes with the computer must be used to connect a modem.
User's Manual Disconnecting To disconnect the internal modem cable, follow the steps below. 1. Pinch the lever on the connector in the telephone jack and pull out the connector. 2. Disconnect the cable from the computer in the same manner. 3. In the same way, pull the cable’s other connector out of the computer. Cleaning the computer OPERATING BASICS To help ensure long, trouble-free operation, keep the computer free of dust and use care with liquids around the computer.
Heat dispersal Heat dispersal To protect from overheating, the CPU has an internal temperature sensor. If the computer’s internal temperature rises to a certain level, the cooling fan is turned on or the processing speed is lowered. You can select whether to control the CPU temperature by turning on the fan first, then if necessary, lowering the CPU speed. Or, by lowering the CPU speed first, then if necessary, turning on the fan.
OPERATING BASICS User's Manual 4-14
Chapter 5 The Keyboard Typewriter keys ............................................................................ 5-1 F1 … F12 function keys ................................................................ 5-2 Soft keys: Fn key combinations ................................................... 5-2 Emulating keys on enhanced keyboard ......................................... 5-2 Hotkeys ......................................................................................... 5-4 Fn Sticky key ..............
THE KEYBOARD
Chapter 5 The Keyboard The computer’s keyboard layouts are compatible with a 101/102-key enhanced keyboard. By pressing some keys in combination, all the 101/102-key keyboard functions can be executed on the computer. The number of keys on your keyboard depends on which country/region’s keyboard layout your computer is configured with. Keyboards for numerous languages are available. There are five types of keys: typewriter keys, keypad overlay, function keys, soft keys and cursor control keys.
User's Manual F1 … F12 function keys The function keys, not to be confused with Fn, are the 12 keys at the top of your keyboard. These keys are dark gray, but function differently from the other dark gray keys. F1 through F12 are called function keys because they execute programmed functions when pressed. Used in combination with the Fn key, keys marked with icons execute specific functions on the computer. See the section, Soft keys: Fn key combinations, in this chapter.
Soft keys: Fn key combinations The keyboard is designed to provide all the features of the 101-key enhanced keyboard, shown in figure 5-1. The 101/102-key enhanced keyboard has a numeric keypad and scroll lock key. It also has additional Enter and Ctrl keys to the right of the main keyboard. Since the keyboard is smaller and has fewer keys, some of the enhanced keyboard functions must be simulated using two keys instead of one on the larger keyboard.
User's Manual Hotkeys Hotkeys (Fn + another key) let you enable or disable certain features of the computers. Sound mute: Pressing Fn + Esc in a Windows environment turns sound on or off. When you press these hotkeys, the current setting will be displayed as an icon. Volume decrease: Press Fn + 1 to decrease the sound volume. After you press this hotkey, an icon showing the new setting will be displayed for two seconds. THE KEYBOARD Volume increase: Press Fn + 2 to increase the sound volume.
Soft keys: Fn key combinations Power save mode: Pressing Fn + F2 changes the power save mode. If you press Fn + F2, the Power Save Mode is displayed in a dialog box. Continue holding down Fn and press F2 again to change the setting. You can also change this setting through the Plugged in or Running on batteries item of the Power Saver Properties window in Power Saver. Standby: When you press Fn + F3, the computer can enter Standby.
User's Manual LCD display Brightness: Pressing Fn + F6 decreases the LCD display brightness in increments. When you press these hotkeys, the current setting will be displayed for two seconds by a pop-up icon. You can also change this setting through the Monitor brightness item of the Power Save Mode window in Power Saver. LCD display Brightness: Pressing Fn + F7 increases the LCD display brightness in increments.
Keypad overlay Windows special keys The keyboard provides two keys that have special functions in Windows : one activates the Start menu and the other has the same function as the secondary mouse button. This key activates the Windows Start menu. This key has the same function as the secondary mouse button. Keypad overlay Your computer’s keyboard does not have an independent numeric keypad, but its numeric keypad overlay functions like one.
User's Manual Numeric mode To turn on the Numeric mode, press Fn + F11. The Numeric mode indicator lights. Now try numeric data entry using the keys in figure 5-2. Press Fn + F11 again to turn off the overlay. Figure 5-2 The numeric keypad overlay THE KEYBOARD Temporarily using normal keyboard (overlay on) While using the overlay, you can temporarily access the normal keyboard without turning off the overlay: 1. Hold Fn and press any other key. All keys will operate as if the overlay were off. 2.
Generating ASCII characters Temporarily using overlay (overlay off) While using the normal keyboard, you can temporarily use the keypad overlay without turning it on: 1. Press and hold down Fn. 2. Check the keyboard indicators. Pressing Fn turns on the most recently used overlay. If the Numeric mode indicator lights, you can use the overlay for numeric entry. If the Arrow mode indicator lights, you can use the overlay for cursor and page control. 3. Release Fn to return to normal keyboard operation.
THE KEYBOARD User's Manual 5-10
Power and Power-Up Modes Power conditions .......................................................................... 6-1 Power indicators .......................................................................... 6-4 Battery indicators .......................................................................... 6-4 DC IN indicator .............................................................................. 6-4 Power indicator ..............................................................................
POWER AND POWER-UP MODES
Power and Power-Up Modes The computer’s power resources include the AC adaptor and internal batteries. This chapter gives details on making the most effective use of these resources including charging and changing batteries, tips for saving battery power, and power up modes. Power conditions The computer’s operating capability and battery charge status are affected by the power conditions: whether an AC adaptor is connected, whether a battery is installed and what the charge level is for the battery.
POWER AND POWER-UP MODES User's Manual Table 6-1 Power conditions continued Power on AC Power off (no operation) 2nd battery • Operates adaptor fully • LED: 2nd battery green connected charged 2nd battery • LED: 2nd battery green • Quick charge *2 • Operates 2 partially • Quick charge * charged • LED: 2nd battery orange or no charge • LED: 2nd battery orange DC IN green DC IN green No • Operates • No charge 2nd battery • No charge • LED: 2nd battery off installed • LED: 2nd batter
Power conditions Power on AC 2nd battery • Operates adaptor charge • LED: 2nd battery off not is above Power off (no operation) DC IN off connected low battery trigger point 2nd battery • Operates charge • LED: 2nd battery is below flash orange low battery DC IN off trigger point 2nd battery Computer goes charge is into Standby mode exhausted and shuts down *3 No • No operation *5 2nd battery • LED: 2nd battery off is installed DC IN off NOTE: 2nd battery indicator refers to t
POWER AND POWER-UP MODES User's Manual Power indicators The Main battery, Secondary battery, DC IN and Power indicators on the system indicator panel alert you to the computer’s operating capability and battery charge status. Battery indicators Check the Main battery indicator to determine the status of the main battery and the Secondary battery indicator to determine the status of the secondary battery.
Battery types Check the Power indicator to determine the power status. Green Blinking orange No light Indicates power is being supplied to the computer and the computer is turned on. Indicates the power was turned off while the computer was in Standby mode. The indicator turns on for one second and turns off for two seconds. Under any other conditions, the indicator does not light.
POWER AND POWER-UP MODES User's Manual The following message appears when you turn on the power: WARNING: RESUME FAILURE. PRESS ANY KEY TO CONTINUE. If the computer hangs up when you turn it on, perform the following: Press the power button and hold it down for five seconds, then turn the power on again. To ensure that the Battery Pack maintains its maximum capacity, operate the computer on battery power at least once a month until the Battery Pack is fully discharged.
Care and use of the Battery Pack Care and use of the Battery Pack The Battery Pack is a vital component of portable computing. Taking proper care of it will help ensure longer operating time on battery power as well as a longer life for your Battery Pack. Follow the instructions in this section carefully to ensure safe operation and maximum performance. Safety precautions Mishandling of batteries can cause death, serious injury or property damage.
POWER AND POWER-UP MODES User's Manual 4. Never puncture the Battery Pack with a nail or other sharp object. Never strike it with a hammer or other object. Never step on it. 5. Never try to charge the Battery Pack in any manner other than that described in the user’s manual. Never connect the Battery Pack to a plug socket or to a automobile’s cigarette lighter socket. It may rupture or ignite. 6.
Care and use of the Battery Pack 1. Never continue to use a Battery Pack after its recharging capacity has become impaired, or after the display of a warning message indicating that the Battery Pack’s power is exhausted. Continued use of an exhausted or impaired Battery Pack could cause the loss of data. 2. Never dispose of Battery Packs with normal trash. Bring them to your TOSHIBA dealer or to another recycling center to save resources and prevent environmental damage.
POWER AND POWER-UP MODES User's Manual Charging the batteries When the power in the Battery Pack becomes low, the Battery indicator flashes orange indicating that only a few minutes of battery power remain. If you continue to use the computer while the Battery indicator flashes, the computer enables Standby mode (so you don’t lose data) and automatically turns off. You must recharge a Battery Pack when it becomes discharged.
Care and use of the Battery Pack The battery may not charge right away under the following conditions: ❑ The battery is extremely hot or cold. If the battery is extremely hot, it might not charge at all. Also, to ensure the battery charges to its full capacity, charge the battery at room temperature of 10° to 30°C (50° to 88°F). ❑ The battery is nearly completely discharged. Leave the AC adaptor connected for a few minutes and the battery should begin charging.
POWER AND POWER-UP MODES User's Manual 2. With repeated discharges and recharges, the battery’s capacity will gradually decrease. Therefore, an often used, older battery will not operate for as long as a new battery even when both are fully charged. In this case, TOSHIBA Power Saver will indicate a 100% charge for both the old and new battery, but the displayed estimated time remaining will be shorter for the older battery.
Care and use of the Battery Pack When you turn off your computer with fully charged batteries, the batteries retain data for the following approximate time periods: Battery pack (1600 mAh) RTC battery 2 days (Standby mode) 25 days (Boot mode) 1 month Extending battery life To maximize the life of your Battery Pack: ❑ At least once a month, disconnect the computer from a power source and operate it on battery power until the Battery Pack fully discharges. Before doing so, follow the steps below. 1.
POWER AND POWER-UP MODES User's Manual Replacing the Battery Pack When the Battery Pack reaches the end of its operating life you will need to install a new one. The life of the Battery Pack is generally about 500 recharges. If the Battery indicator flashes orange shortly after fully recharging the battery, the Battery Pack needs to be replaced. You might also replace a discharged Battery Pack with a charged spare when you are operating your computer away from an AC power source.
Replacing the Battery Pack POWER AND POWER-UP MODES 6. Fit your finger into the indentation next to the Battery Pack and lift it out. CAUTION: For environmental reasons, do not throw away a spent Battery Pack. Please return spent Battery Packs to your TOSHIBA dealer. BATTERY LOCK INDENTATION BATTERY PACK Figure 6-1 Removing the Battery Pack Installing the main Battery Pack To install a Battery Pack, follow the steps below.
POWER AND POWER-UP MODES User's Manual 2. Insert the Battery Pack. BATTERY PACK Figure 6-2 Installing the Battery Pack 3. Secure the battery lock. High Capacity 2nd Battery Pack CAUTION: Before you connect the High Capacity 2nd Battery Pack, make sure you turn off the computer and disconnect the AC Adaptor and any other external devices. Connecting the High Capacity 2nd Battery Pack Follow the steps below to connect the computer to the High Capacity 2nd Battery Pack.
Replacing the Battery Pack POWER AND POWER-UP MODES 3. Open latches on the High Capacity 2nd Battery Pack and fit a tab on the battery into the docking hole on the underside of the computer. Figure 6-3 Seating the High Capacity 2nd Battery Pack 4. Close the latches to secure the High Capacity 2nd Battery Pack to the computer.
POWER AND POWER-UP MODES User's Manual Disconnecting the High Capacity 2nd Battery Pack Follow the steps below to disconnect a High Capacity 2nd Battery Pack. CAUTION: When handling High Capacity 2nd Battery Packs, be careful not to short circuit the terminals. Also do not drop, hit or otherwise apply impact; do not scratch or break the casing and do not twist or bend the High Capacity 2nd Battery Pack. 1. Save your work. 2. Turn the computer’s power off. Make sure the Power indicator is off. 3.
Starting the computer by password CAUTION: For environmental reasons, do not throw away a spent High Capacity 2nd Battery Pack. Please return spent High Capacity 2nd Battery Packs to your TOSHIBA dealer. Figure 6-6 Removing the High Capacity 2nd Battery Pack Starting the computer by password If you registered a password as user, you must enter it to start the computer. For more information about how to set a password, refer to Chapter 7, HW Setup and Passwords.
POWER AND POWER-UP MODES User's Manual Power-up modes The computer has the following power-up modes: ❑ Boot: Computer shuts down without saving data. Always save your work before you turn the computer off in boot mode. ❑ Hibernation: Data in memory is saved to the hard disk. ❑ Standby: Data is maintained in the computer’s main memory. NOTE: Refer also to the sections Turning on the power and Turning off the power in Chapter 3, Getting Started.
Chapter 7 HW Setup and Passwords HW SETUP AND PASSWORDS HW Setup ...................................................................................... 7-1 Accessing HW Setup .................................................................... 7-1 HW Setup window ......................................................................... 7-2 Supervisor password ..................................................................
HW SETUP AND PASSWORDS
Chapter 7 HW Setup and Passwords HW Setup TOSHIBA HW Setup lets you configure settings for display, CPU, boot priority, keyboard, USB, LAN, general, password and device config. NOTE: If the supervisor password is set, access to the TOSHIBA HW Setup program can be prevented when the user password is used to log on to the computer. Refer to the Supervisor password readme file for details on enabling/ disabling access to HW Setup. The path to the readme file is C:\ProgramFiles\TOSHIBA\Windows Utilities\SVPWTo
User's Manual HW Setup window HW SETUP AND PASSWORDS The HW Setup window contains the following tabs: display, CPU, boot priority, keyboard, USB, LAN, general, password, device config.
HW Setup HW SETUP AND PASSWORDS Figure 7-2 HW setup window (Windows 2000) There are also three buttons: OK, Cancel and Apply. OK Cancel Apply Accepts your changes and closes the HW Setup window. Closes the window without accepting your changes. Accepts all your changes without closing the HW Setup window.
User's Manual General This window displays the BIOS version and contains two buttons: Default and About. Default Return all HW Setup values to the factory settings. HW SETUP AND PASSWORDS About Display the HW Setup version.. Setup This field displays BIOS Version and date. Password User Password This option allows you to set or reset the user password for power on. Change or remove the password. (Default) Not Registered Set the password. A dialogue box will appear to let you set the password.
HW Setup To delete a user password: 1. Select Not Registered to display the following prompt: Enter Password: 2. Enter the currently registered password. The character string you enter is displayed as a string of asterisks. NOTE: If you click the OK button before entering the password, Registered will appear on the display. 3. Click the OK button.
User's Manual Display This tab lets you customize your computer’s display settings for either the internal LCD screen or for an external monitor. Power On Display HW SETUP AND PASSWORDS Lets you set the display to be used when the computer is booted. Auto-Selected Selects an external monitor if one is connected. Otherwise, it selects the internal LCD. (Default) Simultaneous Selects both the internal LCD and external monitor for simultaneous display.
HW Setup FDD -> HDD -> CD-ROM -> LAN The computer looks for bootable files in the following order: diskette drive, HDD, CD-ROM* and LAN. HDD -> CD-ROM -> LAN -> FDD The computer looks for bootable files in the following order: HDD, CD-ROM*, LAN and diskette drive. CD-ROM -> LAN -> HDD -> FDD The computer looks for bootable files in the following order: CD-ROM*, LAN, HDD, diskette drive.
User's Manual NOTES: 1. If a supervisor password is set, the menu above does not appear when you use the user password to start the computer. 2. The selection method above does not change the boot priority settings in HW Setup. HW SETUP AND PASSWORDS 3. If you press a key other than one of those above or if the selected device is not installed, the system will boot according to the current setting in HW Setup. 4. Support of PCA (ATA) card boot is guaranteed only for TOSHIBA PC card HDDs. 5.
HW Setup USB USB KB/Mouse Legacy Emulation Enabled Disabled Enables the USB KB/Mouse Legacy Emulation. (Default) Disables the USB KB/Mouse Legacy Emulation. USB-FDD Legacy Emulation Use this option to enable or disable USB-FDD Legacy Emulation. Enabled Disabled Enables the USB-FDD Legacy Emulation. (Default) Disables the USB-FDD Legacy Emulation. LAN Wake-up on LAN This features lets the computer’s power be turned on when it receives a wake-up signal from the LAN.
User's Manual Supervisor password HW SETUP AND PASSWORDS Refer to the readme file of the Supervisor Password Utility for instructions on setting the Supervisor Password. The path to the readme file is C:\Program Files\TOSHIBA\Windows Utilities\SVPWTool. In the SVPWTool directory, open the readme.htm file.
Chapter 8 Optional Devices OPTIONAL DEVICES PC cards ........................................................................................ 8-2 Installing a PC card ....................................................................... 8-2 Removing a PC card ...................................................................... 8-4 SD cards ........................................................................................ 8-5 Installing an SD card ................................................
OPTIONAL DEVICES
Chapter 8 Optional Devices Optional devices can expand the computer’s capabilities and its versatility.
User's Manual PC cards The computer is equipped with a PC card expansion slot that can accommodate one 5 mm Type II card. Any PC card that meets industry standards (manufactured by TOSHIBA or other vendor) can be installed. The slots support 16-bit PC cards, including PC card 16’s multifunction card and CardBus PC cards. CardBus supports the new standard of 32-bit PC cards. The bus provides superior performance for the greater demands of multimedia data transmission.
PC cards 3. Pull the dummy card out and store it in a safe place. Install the dummy card whenever you remove the PC card. DUMMY CARD EJECT BUTTON 4. Insert the PC card. When the card is almost fully seated, you will feel some resistance. Press gently to ensure a firm connection, but do not force the card into position. PC CARD Figure 8-2 Inserting the PC card 5. Check the configuration in the HW Setup window to make sure it is appropriate for your card.
User's Manual Removing a PC card To remove the PC card, follow the steps below. 1. Push the eject button and release it to extend the button. 2. Press the extended eject button to pop the card out slightly. 3. Grasp the card and pull it out. OPTIONAL DEVICES PC CARD EJECT BUTTON Figure 8-3 Removing the PC card 4. Insert the dummy card. Press gently to ensure a firm connection, but do not force the card into position. Do not leave the PC card slot empty.
SD cards SD cards The computer is equipped with an SD card slot that can accommodate Secure Digital flash memory cards with capacities of 8 MB, 16 MB, 32 MB, 64 MB and 128 MB. SD cards let you easily transfer data from devices, such as digital cameras and Personal Digital Assistants, that use SD card flash-memory. The cards have a high level of security and copy protection features. The slot cannot accommodate MultiMedia cards. CAUTION: Keep foreign objects out of the SD card slot.
User's Manual Removing an SD card To remove an SD card, follow the steps below. 1. a. In Windows XP, open the Safety Remove Hardware icon on the system tray and disable the SD card. b. In Windows 2000, open the Unplug or Eject Hardware icon on the system tray and disable the SD card. 2. Push in the card and release it to pop the card out slightly. OPTIONAL DEVICES 3. Grasp the card and remove it.
Memory expansion Installing memory module To install a memory module, make sure the computer is in boot mode then: 1. Turn the computer off in boot mode. Refer to the Turning off the power section in Chapter 3. CAUTION: Do not remove the memory module while the computer is in standby mode. The computer could hang up the next time you turn it on and data in memory will be lost. In either of the above cases, the standby configuration will not be saved.
User's Manual 6. Align the connectors. Make sure a plastic tab on the memory module sticks up, then press on the black area of the module label above the connector to ensure a firm connection. CAUTIONS: 1. Press only on the black area of the label. Pressure on other parts of the module could cause damage. 2. Do not touch the connectors on the memory module or on the computer. Debris on the connectors may cause memory access problems. 7. Secure it with one screw that came with the memory module.
Memory expansion 9. When you turn the computer on, it should automatically recognize the total memory capacity. Use the HW Setup program to verify that the added memory is recognized. If it is not recognized, check the module’s connection. NOTE: When you view the memory display, the total amount will be reduced by 16 MB, which is used for VRAM. Removing memory module To remove the memory module, make sure the computer is in boot mode then: 1.
User's Manual 6. Hold the memory module along the black areas of the label. Grasp the plastic tab and pull up carefully to remove the module. OPTIONAL DEVICES CAUTION: Do not touch the connectors on the memory module or on the computer. Debris on the connectors may cause memory access problems. Figure 8-10 Removing the memory module 7. Seat the cover and secure it with two screws. Battery Pack You can increase the portability of the computer with Battery Packs (PA3154U).
Slim Port Replicator Battery Charger The battery charger (PA3091U) was designed for an earlier computer model. To charge batteries for the PORTÉGÉ 2010, it must be connected to an optional Battery Charge cable that is supplied only with the Slim Port Replicator. When the battery charger is connected to the Battery Charge cable, you can use it to charge the main battery and the optional High Capacity 2nd Battery Pack.
User's Manual High Capacity 2nd Battery Pack To charge a High Capacity 2nd Battery Pack, follow the steps below. 1. Connect the computer to the Slim Port Replicator. 2. Connect the dedicated cable to the Slim Port Replicator and to a High Capacity 2nd Battery Pack. 3. Connect an AC Adaptor to the Slim Port Replicator. NOTES: 1. You cannot use a High Capacity 2nd Battery Pack to power a Slim Port Replicator. OPTIONAL DEVICES 2.
Security lock If you have selected Simultaneous under the Display options of HW Setup, both the external monitor and the internal LCD will be active when you turn on the computer. If Auto-Selected is selected, only the external monitor will be active. To change the display settings, press Fn + F5. If you disconnect the monitor before you turn the computer off, be sure to press Fn + F5 to switch to the internal display.
OPTIONAL DEVICES User's Manual 8-14
Chapter 9 Troubleshooting TROUBLESHOOTING Problem solving process .............................................................. 9-1 Preliminary checklist ..................................................................... 9-1 Analyzing the problem ................................................................... 9-2 Hardware and system checklist ................................................... 9-3 System start-up .............................................................................
TROUBLESHOOTING
Chapter 9 Troubleshooting TOSHIBA designed the computer for durability. However, should problems occur, following the procedures in this chapter can help to determine the cause. All readers should become familiar with this chapter. Knowing what might go wrong can help prevent problems from occurring. Problem solving process Resolving problems will be much easier if you observe the following guidelines: ❑ Stop immediately when you recognize a problem exists.
User's Manual ❑ Check that your diskette is correctly inserted and that the diskette’s write protect tab is correctly set. Make notes of your observations and keep them in a permanent error log. This will help you describe your problems to your dealer. If a problem recurs, the log will help you identify the problem faster. Analyzing the problem TROUBLESHOOTING Sometimes the system gives clues that can help you identify why it is malfunctioning.
Hardware and system checklist Hardware If you cannot find a software problem, check your hardware. First run through the items in the preliminary checklist above. If you still cannot correct the problem, try to identify the source. The next section provides checklists for individual components and peripherals. Hardware and system checklist This section discusses problems caused by your computer’s hardware or attached peripherals.
User's Manual Self test When the computer starts up, the self-test will be run automatically, and the following will be displayed: In Touch with Tomorrow TOSHIBA This message remains on the screen for a few seconds. If the self test is successful, the computer tries to load the operating system. Depending on how the Boot Priority is set in the HW Setup program, the computer tries to load first from drive A then from drive C, or first from drive C then from drive A.
Hardware and system checklist Overheating power down If the computer’s internal temperature becomes too high, the computer will automatically enter Hibernation or Standby mode and shut down. Problem Procedure Computer shuts down and DC IN indicator blinks orange Leave the computer off until the DC IN indicator stops blinking. NOTE: It is recommended to leave the computer off until the its interior reaches room temperature even though the DC IN indicator stops blinking.
User's Manual Check the condition of the cord and terminals. If the cord is frayed or damaged, replace it. If the terminals are soiled, wipe them with cotton or a clean cloth. If the AC adaptor still does not power the computer, contact your dealer. Battery TROUBLESHOOTING If you suspect a problem with the battery, check the DC IN indicator as well as the Main battery and Secondary battery indicators. For information on indicators and battery operation see Chapter 6, Power and Power-Up Modes.
Hardware and system checklist Check the Battery indicator. If it does not glow, let the computer charge the battery for at least 20 minutes. If the Battery indicator glows after 20 minutes, let the battery continue to charge at least another 20 minutes before turning on the computer. If the indicator still does not glow, the battery may be at the end of its operating life. Replace it. If you do not think the battery is at the end of its operating life, see your dealer.
User's Manual Keyboard Keyboard problems can be caused by your setup configuration. For more information refer to Chapter 5, The Keyboard. Problem Procedure Some letter keys produce numbers Check that the numeric keypad overlay is not selected. Press Fn + F10 and try typing again. Output to screen is garbled Make sure the software you are using is not remapping the keyboard. Remapping involves reassigning the meaning of each key. See your software’s documentation.
Hardware and system checklist Hard disk drive Problem Procedure Computer does not boot from hard disk drive Check if a diskette is in the diskette drive. If a diskette is inserted, remove it and reboot. There may be a problem with your operating system files. Refer to your OS documentation. Slow performance Your files may be fragmented. Run SCANDISK and defragmenter to check the condition of your files and disk.
User's Manual Diskette drive For more information, refer to Chapter 4, Operating Basics. Problem Procedure Drive does not operate There may be a faulty cable connection. Check the connection to the computer and to the drive. Some programs run correctly but others do not The software or hardware configuration may be causing a problem. Make sure the hardware configuration matches your software needs. You cannot access the external 3 1/2" diskette drive Try another diskette.
Hardware and system checklist Pointing device If you are using a USB mouse, also refer to the USB section in this chapter and to your mouse documentation. TouchPad Problem Procedure On-screen pointer does not respond to Pad operation The system might be busy. If the pointer is shaped as an hourglass, wait for it to standby its normal shape and try again to move it. Double-tapping does not work Try changing the double-click speed setting in the mouse control utility. 1.
User's Manual USB mouse Problem Procedure On-screen pointer does not respond to mouse operation The system might be busy. If the pointer is shaped as an hourglass, wait for it to standby its normal shape and try again to move it. Make sure the mouse is properly connected to the USB port. Double-clicking does not work Try changing the double-click speed setting in the mouse control utility. 1. Open the Control Panel, select the Mouse icon and press Enter. 2. Click the Buttons tab. TROUBLESHOOTING 3.
Hardware and system checklist PC card Refer also to Chapter 8, Optional Devices. Problem Procedure PC card error occurs Reseat the PC card to make sure it is firmly connected. Make sure the connection between the external device and the card is firm. Check the card’s documentation. If problems persist, contact your dealer. SD card Refer also to Chapter 8, Optional Devices. Procedure SD card error occurs Reseat the SD card to make sure it is firmly connected.
User's Manual Monitor Refer also to Chapter 8, Optional Devices, and to your monitor’s documentation. Problem Procedure Monitor does not turn on Make sure that the external monitor’s power switch is on. Confirm that the external monitor’s power cable is plugged into a working power outlet. No display Try adjusting the contrast and brightness controls on the external monitor. Press hotkeys Fn + F5 to change the display priority and make sure it is not set for the internal display.
Hardware and system checklist USB Refer also to your USB device’s documentation. Problem Procedure USB device does not work Check for a firm cable connection between the USB ports on the computer and the USB device. Make sure the USB device drivers are properly installed. Refer to your Windows documentation for information on checking the drivers. If you are using an operating system that does not support USB, you can still use a USB mouse and/or USB keyboard.
User's Manual You place a call, but a connection can’t be made Make sure the settings are correct in your communications application. After making a call you can’t hear a ring Make sure the tone or pulse selection in your communications application is set correctly. TROUBLESHOOTING You can also use the ATD command. Refer to the online help files for Appendix C, AT Commands.
Hardware and system checklist LAN Problem Procedure Cannot access LAN Check for a firm cable connection between the LAN jack and the LAN HUB. If problems persist, consult your LAN administrator. Wireless LAN If the following procedures do not restore LAN access, consult your LAN administrator. For more information on wireless communication, refer to Chapter 4, Operating Basics. Problem Procedure Cannot access Wireless LAN Make sure the computer’s wireless communication switch is set to on.
User's Manual TOSHIBA support If you require any additional help using your computer or if you are having problems operating the computer, you may need to contact TOSHIBA for additional technical assistance. Before you call Some problems you experience may be related to software or the operating system, it is important to investigate other sources of assistance first. Before contacting TOSHIBA, try the following: ❑ Review troubleshooting sections in the documentation for software and peripheral devices.
TOSHIBA support The Rest of Europe TOSHIBA Europe (I.E.) GmbH Geschäftsbereich, Deutschland-Österreich Hammfelddamm8, D-41460 Neuss, Germany TROUBLESHOOTING United States of America TOSHIBA America Information Systems, Inc. 9740 Irvine Boulevard Irvine, California 92618 USA InEurope Germany & Austria TOSHIBA Europe (I.E.) GmbH Geschäftsbereich, Deutschland-Österreich Hammfelddamm8, D-41460 Neuss, Germany France TOSHIBA Systèms France S.A. 7, Rue Ampère B.P.
TROUBLESHOOTING User's Manual 9-20
Appendix A Specifications .............................................................................. A-1 Appendix B Display Controller and Modes .................................................... B-1 Appendix C AT Commands ............................................................................. C-1 Appendix D S-registers .................................................................................... D-1 Appendix E V.90 .........................................................................
APPENDIXES
Specifications This appendix summarizes the computer’s technical specifications. Physical Dimensions Size With TFT display 289 (w) x 229 (d) x 14.9/19.1 (h) millimeters (does not include the thicker part of the bottom of the computer) Weight Hard disk Memory 20GB 256 MB Display Kilograms 12" XGA-TFT 1.19 kg typical* * Weight will vary depending on whether the computer has Wireless LAN capability.
APPENDIX A User's Manual Computer 15VDC 3.0 amperes Built-in Modem Network control unit (NCU) Type of NCU Type of line Type of dialing AA Telephone line (analog only) Pulse Tone Control command AT commands EIA-578 commands Monitor function Computer’s speaker Communication specifications Communication system Data: Fax: Communication protocol Data ITU-T-Rec (Former CCITT) Bell Fax ITU-T-Rec (Former CCITT) V.21/V.22/V.22bis/V.32 /V.32bis/V.34/V.90 103/212A V.17/V.29/V.27ter /V.
Appendix B Display Controller and Modes APPENDIX B Display controller The display controller interprets software commands into hardware commands that turn particular pels on or off. The controller is an advanced Video Graphics Array (VGA) that provides Super VGA (SVGA) and Extended Graphics Array (XGA) support for the internal LCD and external monitors. The displays up to 1024 x 768 (XGA). The controller also supports simultaneous display on the internal LCD and on an external monitor.
User's Manual Video modes The computer supports video modes defined in the table below. If your application offers a selection of mode numbers that do not match the numbers on the table, select a mode based on mode type, resolution, character matrix, number of colors and refresh rates. Also, consider the following points: APPENDIX B ❑ ❑ ❑ If your software supports both graphics and text modes, the screen display may appear to operate faster using a text mode.
Appendix B Table Video modes continued Type Resolution Character matrix (pels) LCD colors CRT colors Scanning frequency Vertical D VGA Grph 320 x 200 Pels 8x8 16 of 256K 16 of 256K 70Hz E VGA Grph 640 x 200 Pels 8x8 16 of 256K 16 of 256K 70Hz F VGA Grph 640 x 350 Pels 8 x 14 Mono Mono 70Hz 10 VGA Grph 640 x 350 Pels 8 x 14 16 of 256K 16 of 256K 70Hz 11 VGA Grph VGA Grph 640 x 480 Pels 640 x 480 Pels 8 x 16 2 of 256K 2 of 256K 60Hz 8 x 16 16 of 256K 16 of 256K 60Hz
User's Manual Table Video modes continued APPENDIX B Video mode B-4 Type Resolution Character matrix (pels) LCD colors CRT colors Scanning frequency Vertical SVGA 640 x 480 Grph Pels 64K of 64K 64K of 64K 60Hz 75Hz 85Hz SVGA 800 x 600 Grph Pels 64K of 64K 64K of 64K 60Hz 75Hz 85Hz SVGA 1024 x 768 Grph Pels 64K of 64K 64K of 64K 60Hz 75Hz 85Hz SVGA 1280 x 1024 Grph Pels 64K of 64K 64K of 64K 60Hz 75Hz 85Hz SVGA 1600 x 1200 Grph Pels 64K of 64K 64K of 64K 60Hz SVGA 640 x 480 Grph Pels
Appendix C AT Commands In most cases, you will not need to type AT commands manually. However, there might be some occasions when you will need to do so. For details on AT commands, refer to the online manual.
APPENDIX C User's Manual C-2
Appendix D S-registers S-registers contain the settings that determine how a number of functions of the internal modem operate. The contents of the registers are changed automatically when you modify corresponding settings in your communication software. If you choose, however, you can display and edit the contents of the registers manually when the modem is in command mode. For details on S-registers, refer to the online manual.
APPENDIX D User's Manual D-2
Appendix E V.90 The TOSHIBA internal modem uses V.90 technology. The modem is capable of downstream speeds of 56Kbps (kilobits per second) when connected to an Internet service provider that supports V.90. As with any modem, the actual throughput (speed of data transfer) depends on analog telephone line conditions, which can vary considerably. Therefore, many users will experience throughput in the range of 32-44Kbps under normal telephone line conditions. Upstream data flows at the V.34 rate. NOTE: V.
User's Manual Table E-1 Result codes for a V.90 connection No.
Appendix E AT Command -V90=* V.90 Dial Line Rate -V90 sets the maximum V.90 downstream that the modem attempts to connect. -V90=0 V.90 disabled -V90=1 V.
APPENDIX E User's Manual E-4
Wireless LAN In some markets, the computer is equipped with a Wireless LAN mini-PCI card that is compatible with other LAN systems based on Direct Sequence Spread Spectrum radio technology that complies with the IEEE 802.11 Standard (Revision B). It supports data transfer up to 11 Mbit/s. It has Frequency Channel Selection (2.4 GHz) and allows roaming over multiple channels. For a description of Wireless LAN features and TOSHIBA Wireless LAN card specifications, refer to the online manual.
APPENDIX F User’s Manual F-2
Appendix G AC Power Cord and Connectors Length: Minimum 2 meters Wire size: Minimum 0.75 mm2 Current rating: Minimum 2.5 amperes Voltage rating: 125 or 250 VAC (depending on country/region’s power standards) Certification agencies U.S. and Canada: UL listed and CSA certified No.
User's Manual The following illustrations show the plug shapes for the U.S.A. and Canada, the United Kingdom, Australia and Europe.
Appendix H Internal Modem Guide This appendix describes how to install and the remove the internal modem. CAUTIONS: 1. Do not remove the base cover except to remove or install the internal modem or to check the PTT label. 2. Do not disassemble the computer beyond the steps described in this instruction or touch any components not specifically described. 4. Be careful not to drop any screws or other foreign matter into the computer. Metal or other foreign matter can damage the computer.
User's Manual 9. Connect the modem cable. 10. Install the modem on the back of the Touch Pad and secure it with two screws. 11. Seat the bottom cover, install the keyboard and secure 15 screws. 12. Insert the HDD pack into the slot. 13. Secure the HDD pack cover with two screws. 14. Install the Battery Pack. Removing the internal modem To remove the internal modem. 1. Save your data, quit Windows and turn off the power. 2. Disconnect the AC Adaptor and any other peripheral devices. APPENDIX H 3.
Appendix I Parts Numbers The computer configuration and parts numbers, printed on a label on the bottom of the computer, indicate the CPU, LCD, memory, HDD and communication devices.
I-2 12"TFT-XGA LCD 12TX 256 MB 256M Memory 40G HDD 40 M/L M/L/WL Modem/LAN Modem/LAN/Wireless LAN Communication * Figures indicate the CPU operating speed in megahertz. For example, P866 means Ultra Low Voltage Mobile Intel® Pentium® III processor 866 MHz-M . 866* P866 CPU The following table shows the computer configuration indicated on a label. Shaded areas indicate abbreviations used on the label. The explanations are to the left of the shading.
The terms in this glossary cover the topics discussed in this manual. Alternate naming is included for reference.
GLOSSARY adaptor (Abbreviations continued) VESA: Video Electronic Standards Association VGA: video graphics array VRT: voltage reduction technology A adaptor: A device that provides an interface between two dissimilar electronic devices. For example, the AC adaptor modifies the power from a wall outlet for use by the computer. This term also refers to the add-in circuit cards that control external devices, such as video monitors and magnetic tape devices.
cache memory backup: A duplicate copy of files kept as a spare in case the original is destroyed. batch file: A file that can be executed from the system prompt containing a sequence of operating system commands or executable files. See also AUTOEXEC.BAT. binary: The base two number system composed of zeros and ones (off or on), used by most digital computers. The right most digit of a binary number has a value of 1, the next a value of 2, then 4, 8, 16, and so on.
GLOSSARY capacity capacity: The amount of data that can be stored on a magnetic storage device such as a diskette (floppy disk) or hard disk. It is usually described in terms of kilobytes (KB), where one KB = 1024 bytes and megabytes (MB), where one MB = 1024 KB. card: Synonym for board. See board. CardBus: An industry standard bus for 32-bit PC Cards. CD-ROM: A Compact Disk-Read Only Memory is a high capacity disk that can be read from but not written to.
disk drive controller: Built-in hardware and software that controls the functions of a specific internal or peripheral device (e.g. keyboard controller). co-processor: A circuit built into the processor that is dedicated to intensive math calculations. CPS: Characters per second. Typically used to indicate the transmission speed of a printer. CPU: Central processing unit. The portion of the computer that interprets and executes instructions. CRT: Cathode Ray Tube.
GLOSSARY disk storage disk storage: Storing data on magnetic disk. Data is arranged on concentric tracks much like a phonograph record. diskette: A removable disk that stores magnetically encoded data used on a microcomputer. Also called floppy disk. display: A CRT, plasma screen, LCD, or other image producing device used to view computer output. documentation: The set of manual and/or other instructions written for the users of a computer system or application.
hotkey floppy disk drive (FDD): An electromechanical device that reads and writes to floppy disks. See also diskette. Fn-esse: A TOSHIBA utility that lets you assign functions to hotkeys. folder: An icon in Windows used to store documents or other folders. format: The process of readying a blank disk for its first use. Formatting establishes the structure of the disk that the operating system expects before it writes files or programs onto the disk.
GLOSSARY HW Setup HW Setup: A TOSHIBA utility that lets you set the parameters for various hardware components. I icon: A small graphic image displayed on the screen or in the indicator panel. In Windows, an icon represents an object that the user can manipulate. infrared port: A cableless communications capable of using infrared signals to send serial data.
monitor M main board: See motherboard. L . level 2 cache: See cache. Light Emitting Diode (LED): A semiconductor device that emits light when a current is applied. Liquid Crystal Display (LCD): Liquid crystal sealed between two sheets of glass coated with transparent conducting material. The viewing-side coating is etched into character forming segments with leads that extend to the edge of the glass.
GLOSSARY motherboard motherboard: A name sometimes used to refer to the main printed circuit board in processing equipment. It usually contains integrated circuits that perform the processor’s basic functions and provides connectors for adding other boards that perform special functions. Sometimes called a main board. N non-system disk: A formatted diskette (floppy disk) you can use to store programs and data but you cannot use to start the computer. See system disk.
Radio frequency interference (RFI) shield parity: 1) The symmetrical relationship between two parameter values (integers) both of which are either on or off; odd or even; 0 or 1. 2) In serial communications, an error detection bit that is added to a group of data bits making the sum of the bits even or odd. Parity can be set to none, odd, or even. password: A unique string of characters used to identify a specific user.
GLOSSARY Random Access Memory (RAM) Random Access Memory (RAM): High speed memory within the computer circuitry that can be read or written to. restart: Resetting a computer without turning it off (also called ‘warm boot’ or ‘soft reset’). To restart the computer, press Ctrl + Alt + Del while the computer is on. See also boot. RGB: Red, green, and blue.
write protection terminal: A typewriter-like keyboard and CRT display screen connected to the computer for data input/output. TFT: A color LCD technology that applies individual transistors to each pixel enabling fine display control and excellent screen legibility. TOSHIBA Power Saver: A TOSHIBA utility that lets you set the parameters for various power-saving functions. TouchPad: A pointing device integrated into the TOSHIBA computer palm rest. TTL: Transistor-transistor logic.
GLOSSARY Glossary-14
Index D AC adaptor 1-4, 2-11 DC IN 15V port 2-5 connecting 3-5 universal 1-10, 8-10 ASCII characters 5-9 Auto power on, See Power DC IN indicator 2-8, 6-4 Disk indicator 2-8 Diskette care 4-4 Display 1-3, 2-7, See also Video modes and Monitor external automatic power off 1-6 controller 1-3, Appendix B driver 1-9 hinge 2-7 opening 3-5 selection, See Hot keys Documentation list 1-2 B Battery, See also Battery Pack charging 6-11 extending life 6-13 indicator 2-8, 6-4 lock 2-6, 6-15 monitoring capacity 6-11
INDEX User's Manual Fn + F1 (instant security) 5-4 Fn + F2 (power save mode) 5-5 Fn + F3 (standby) 5-5 Fn + F4 (hibernation) 5-5 Fn + F5 (display selection) 5-5 Fn + F6 (LCD display brightness) 5-6 Fn + F7 (LCD display brightness) 5-6 Fn + F10 (arrow mode) 5-3, 5-7 Fn + F11 (numeric mode) 5-3, 5-8 Fn + F12 (ScrLock) 5-3 Fn Sticky key 5-6 Function Keys 5-2 H Hard disk drive 1-3 automatic power off 1-6 problems 9-9 Hibernation 1-7, 5-5 Hotkeys 1-6, 5-4 display selection 5-5 hibernation 5-5 instant security
Index M N Numeric keypad, See Keypad overlay O Operating system, See Windows Overlay, See Keypad overlay P Panel power on/off, See Power Password power on 1-7 starting the computer with 6-19 supervisor 1-8, 7-10 user 7-4 PC card 1-4 installing 8-2 location of slots 2-3 problems 9-13 removing 8-4 Index-3 INDEX Main battery, See Battery Pack Memory 1-3 expansion 1-10, 8-6 installing 8-7 removing 8-9 slots 1-3 Microphone, See sound system, microphone Microprocessor, See Processor Modem 1-5, 4-8 connecti
User's Manual USB mouse 9-12 Wireless LAN 9-17 Processor 1-2 R Real time clock battery, See Battery Recovery CD-ROM 3-14 INDEX S Screen, See Display ScrLock (Fn + F12), See Soft keys SD card 1-4 indicator 2-2 installing 8-5 location of slot 2-2 problems 9-13 removing 8-6 Security lock 1-10 attaching 8-13 location 2-2 Self Test, See Problems Sensor switch 2-7 Slim Port Replicator 1-10, 8-11 Soft keys 5-2 cursor control mode 5-3 Enter 5-3 numeric mode 5-3 right Ctrl key 5-3 ScrLock 5-3 Sound system 1-5 dri
