Product Warranty

TheToroWarranty
PowerClear
TheToro2-YearGTSStartingGuarantee
Single-Stage
Snowthrower
ATwo-YearFullWarranty(45DayLimitedWarrantyforCommercialUse)
TheToroExtendedWarranty
1
TheToro-enginewarrantyisextended1year,to3years,whentheToroMaintenanceKit
ispurchasedatthesametimeofthemachinepurchase.
SummaryDescription
TheT oroCompanypromisestorepairtheToroProductbelowifitisdefectivein
materialsorworkmanshiporiftheenginedoesnotstartontherstorsecondpull
(GTSStartingGuarantee),fortheperiodlistedbelow.
Thewarrantyappliesonlyifyouperformtheroutinemaintenancespeciedinthe
Operator'sManual.
TheGTSStartingGuaranteedoesnotapplywhentheproductisusedcommercially.
Toromakesnootherexpresswarranty.Theenginemanufacturermayprovide
itsownenginewarrantyandspecialemissionsystemwarranty.Ifapplicable,the
documentationwillbeprovidedwithyourproduct.
ProductsandWarrantyPeriods
Thefollowingtimeperiodsapplyfromtheoriginaldateofpurchase:
WarrantyPeriod
Products
Residential*Commercial
PowerClearSnowthrowersand
Attachments
2years45days
ToroEngine2years45days
*Residentialpurposesmeanspurchasedbyanindividualandusedonthe
samelotasyourhome.Useataninstitution,asarental,oratmorethan
onelocationisconsideredcommercialuseandthecommercialwarranty
applies.
InstructionsforObtainingWarrantyService
IfyouthinkthatyourT oroProductcontainsadefectinmaterialsorworkmanship,or
ifanable-bodiedadultcannolongerstartyourproductin1or2pulls,followthis
procedure:
1.ContactyourToroAuthorizedServiceCentertoarrangeserviceoftheproduct.
Visithttp://www.toro.comandselectWHERETOBUYtolocateaT oroservice
centerinyourarea.
2.Bringtheproductandyourproofofpurchase(salesreceipt)totheservice
centerlocation.Theservicecenterwilldiagnosetheproblemanddetermineif
itiscoveredunderwarranty.
3.Foradditionalquestionsregardingwarrantytermsandconditions,youmay
contactT oroat:
TheT oroCompany
CustomerCareDepartment,RLCDivision
8111LyndaleAvenueSouth
Bloomington,MN55420-1196
Tollfreeat888-384-9939(U.S.andCanadiancustomers)
OwnerResponsibilities
YoumustmaintainyourT oroProductbyfollowingthemaintenanceprocedures
describedintheOperator’sManual.Suchroutinemaintenance,whetherperformedby
adealerorbyyou,isatyourexpense.Partsscheduledforreplacementasrequired
maintenance(“MaintenanceParts”),arewarrantedfortheperiodoftimeuptothe
scheduledreplacementtimeforthatpart.Failuretoperformrequiredmaintenance
andadjustmentscanbegroundsfordisallowingawarrantyclaim.
ItemsandConditionsNotCovered
Notallproductfailuresormalfunctionsthatoccurduringthewarrantyperiodare
defectsinmaterialsorworkmanship.Thisexpresswarrantydoesnotcoverthe
following:
Costofregularmaintenanceorparts,suchasfuel,lubricants,oilchanges,
cable/linkageadjustments,rotorblades(paddles),scraperblades,belts,spark
plugs,lightbulbs,orbrakeadjustments
Componentsfailingduetonormalwear
Anyproductorpartthathasbeenaltered,misused,neglected,requires
replacementorrepairduetoaccidentsorlackofpropermaintenance
RepairsorattemptedrepairsbyanyoneotherthananAuthorizedT oroService
Center
Failuretofollowthefuelinginstructionsandrequirements(consulttheOperator's
Manualfordetails),suchas:
Useofoldfuel(morethan1monthold)orfuelwhichcontainsmorethan
10%ethanolormorethat15%MTBE
Failuretodrainthefuelsystempriortoanyperiodofnon-useover1month
Improperfuel
Repairsoradjustmentsduetothefollowing:
Contaminantsinthefuelsystem
Failuretoperformtherequiredmaintenanceand/oradjustments
Snowthrowerauger/paddlesstrikinganobject
Improperstartingprocedures
Specialoperationalconditionswherestartingmayrequiremorethan2pulls:
First-timestartsafteranextendedperiodofnon-useover3monthsor
seasonalstorage
Startingthemachineintemperaturesbelow-23°C(-10°F)
Productfailuresresultingfromtheuseofmodiedorunapprovedaccessories
ornon-T oroparts.
Failurescausedbyoutsideinuence,including,butnotlimitedto,weather;
storagepractices;contamination;ortheuseofunapprovedcoolants,lubricants,
additives,orchemicals
GeneralConditions
AllrepairscoveredbythesewarrantiesmustbeperformedbyanAuthorizedT oro
ServiceDealerusingToroapprovedreplacementparts.RepairbyanAuthorizedT oro
ServiceDealerisyoursoleremedyunderthiswarranty.
TheToroCompanyisnotliableforindirect,incidental,orconsequential
damagesinconnectionwiththeuseoftheToroProductscoveredbythese
warranties,includinganycostorexpenseofprovidingsubstituteequipment
orserviceduringreasonableperiodsofmalfunctionornon-usepending
completionofrepairsunderthesewarranties.
Somestatesdonotallowexclusionsofincidentalorconsequentialdamages,sothe
aboveexclusionsmaynotapplytoyou.
Thiswarrantygivesyouspeciclegalrights,andyoumayalsohaveotherrights
whichvaryfromstatetostate.
CountriesOtherthantheUnitedStatesorCanada
CustomerswhohavepurchasedToroproductsoutsidetheUnitedStatesorCanada
shouldcontacttheirT oroAuthorizedServiceCentertoobtainwarrantypoliciesfor
yourcountry,province,orstate.Foradditionalquestionsregardingwarrantyterms
andconditions,youmaycontactTheToroCompany.
AustralianConsumerLaw
OurgoodscomewithguaranteesthatcannotbeexcludedundertheAustralian
ConsumerLaw.Youareentitledtoareplacementorrefundforamajorfailureand
compensationforanyotherreasonablyforeseeablelossordamage.Y ouarealso
entitledtohavethegoodsrepairedorreplacedifthegoodsfailtobeofacceptable
qualityandthefailuredoesnotamounttoamajorfailure.
3432-196RevB

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