Warranty

TheToroWarranty
Landscape
ALimitedWarranty(seewarrantyperiodsbelow)Contractor
Equipment(LCE)
WPMProduct
Conditions
TheToroCompanyanditsafliate,ToroWarrantyCompany,pursuanttoanagreement
betweenthem,jointlypromisetorepairtheT oroProductlistedbelow,whenusedfor
residentialpurposes*,ifdefectiveinmaterialsorworkmanshiporifitstopsfunctioning
duetothefailureofacomponent,fortheperiodlistedbelow.
Thiswarrantycoversthecostofpartsandlabor,butyoumustpaytransportationcosts.
*Residentialpurposesmeansuseoftheproductonthesamelotasyourhome.Useatmorethan
onelocationisconsideredcommercialuseandthecommercialwarrantywouldapply.
ProductsCovered
Thefollowingtimeperiodsapplyfromtheoriginaldateofpurchase:
WarrantyPeriod
ProductsDetailsResidential
Use
1
Commercial
Use
21in.Mowers2years1year
•Engines
2
Honda2years
Kawasaki3years
Toro3years
30in.Mowers2years1year
•Engines
2
Kawasaki3years
Mid-SizeWalk-BehindMowers
2years
•Engines
2
Kawasaki3years
Battery90daysPartsandLabor
91daysto1yearPartsonly
BeltsandTires90days
Attachments1year
1
Residentialusemeansuseoftheproductonthesamelotasyourhome.Useatmorethanone
locationisconsideredcommercialuseandthecommercialwarrantywouldapply.
2
SomeenginesusedonToroProductsarewarrantedbytheenginemanufacturer.
OwnerResponsibilities
YoumustmaintainyourToroProductbyfollowingthemaintenanceprocedures
describedintheOperator’sManual.Suchroutinemaintenance,whetherperformedby
adealerorbyyou,isatyourexpense.Partsscheduledforreplacementasrequired
maintenance(“MaintenanceParts”),arewarrantedfortheperiodoftimeuptothe
scheduledreplacementtimeforthatpart.Failuretoperformrequiredmaintenance
andadjustmentscanbegroundsfordisallowingawarrantyclaim.
InstructionsforObtainingWarrantyService
IfyouthinkthatyourT oroProductcontainsadefectinmaterialsorworkmanship,
followthisprocedure:
1.ContactanyAuthorizedT oroServiceDealertoarrangeserviceattheir
dealership.Tolocateadealerconvenienttoyou,accessourwebsiteat
www.Toro.com.Youmayalsocallthenumberslistedinitem#3tousethe
24-hourT oroDealerlocatorsystem.
2.Bringtheproductandyourproofofpurchase(salesreceipt)totheService
Dealer.Thedealerwilldiagnosetheproblemanddetermineifitiscovered
underwarranty.
3.IfforanyreasonyouaredissatisedwiththeServiceDealer’sanalysisorwith
theassistanceprovided,contactusat:
ToroWarrantyCompany
CustomerCareDepartment,RLCDivision
8111LyndaleAvenueSouth
Bloomington,MN55420-1196
Tollfreeat888-384-9939(U.S.andCanadiancustomers)
ItemsandConditionsNotCovered
Thereisnootherexpresswarrantyexceptforspecialemissionsystemcoverage
andenginewarrantycoverageonsomeproducts.Thisexpresswarrantydoesnot
coverthefollowing:
•Costofregularmaintenanceserviceorparts,suchaslters,fuel,lubricants,oil
changes,sparkplugs,airlters,bladesharpeningorwornblades,cable/linkage
adjustments,orbrakeandclutchadjustments
•Componentsfailingduetonormalwear
•Anyproductorpartwhichhasbeenaltered,misused,neglected,orrequires
replacementorrepairduetoaccidentsorlackofpropermaintenance
•Pickupanddeliverycharges
•RepairsorattemptedrepairsbyanyoneotherthananAuthorizedT oroService
Dealer
•Repairsnecessaryduetofailuretofollowrecommendedfuelprocedure(consult
Operator'sManualformoredetails)
–Removingcontaminantsfromthefuelsystemisnotcovered
–Useofoldfuel(morethanonemonthold)orfuelwhichcontainsmorethan
10%ethanolormorethat15%MTBE
–Failuretodrainthefuelsystempriortoanyperiodofnon-useoverone
month
GeneralConditions
AllrepairscoveredbythesewarrantiesmustbeperformedbyanAuthorizedToro
ServiceDealerusingToroapprovedreplacementparts.RepairbyanAuthorizedT oro
ServiceDealerisyoursoleremedyunderthiswarranty.
NeitherTheToroCompanynorToroWarrantyCompanyisliableforindirect,
incidental,orconsequentialdamagesinconnectionwiththeuseofthe
ToroProductscoveredbythesewarranties,includinganycostorexpense
ofprovidingsubstituteequipmentorserviceduringreasonableperiodsof
malfunctionornon-usependingcompletionofrepairsunderthesewarranties.
Allimpliedwarrantiesofmerchantability(thattheproductistforordinaryuse)and
tnessforuse(thattheproductistforaparticularpurpose)arelimitedtotheduration
oftheexpresswarranty.
Somestatesdonotallowexclusionsofincidentalorconsequentialdamages,or
limitationsonhowlonganimpliedwarrantylasts,sotheaboveexclusionsmaynot
applytoyou.
Thiswarrantygivesyouspeciclegalrights,andyoumayalsohaveotherrights
whichvaryfromstatetostate.
CountriesOtherthantheUnitedStatesorCanada
CustomerswhohavepurchasedT oroproductsoutsidetheUnitedStatesorCanadashouldcontacttheirToroDistributor(Dealer)toobtainguaranteepoliciesforyourcountry,
province,orstate.IfforanyreasonyouaredissatisedwithyourDistributor'sserviceorhavedifcultyobtainingguaranteeinformation,contacttheToroimporter.Ifallother
remediesfail,youmaycontactusatToroWarrantyCompany.
AustralianConsumerLaw:AustraliancustomerswillnddetailsrelatingtotheAustralianConsumerLaweitherinsidetheboxoratyourlocalT oroDealer.
3419-279RevA